The staff were outstanding! Welcoming and hospitable, caring and eager to help. This was the main gem of the Riad! Also, the building and courtyard are beautifully decorated and cosy and quiet. The Riad is centrally located in the Medina.

There were a few things that could be improved in terms of room comfort. The beds/mattresses could be better and firmer. Bathrooms were quite uncomfortable with tiny mirrors and sinks. Overall, the room and bathroom lacked lamps / lighting dramatically - it was very dark.

Breakfast choices were plentiful and delicious with fresh squeezed orange juice freshly brewed coffee or tea, breads and crepes, omelets and fresh fruits, yogurt, cheese and fruit preserves. Easily more than we could eat each morning served up by the side of their stunningly beautiful pool. Our stay at Riad Zitouna was a pleasure. We would recommend it to anyone wanting to have an elegant Very comfortable experience in the heart of the Medina. Our host Aziz was always available to help make our stay even more comfortable with excellent recommendations for restaurants tours and even walked with us to make sure we easily found our way one night.

We had an exceptional experience. Keep up the good work.

Luxurious Riad in the middle of the medina of Fez. The most beautiful and comfortable Riad we have seen in Morocco. The Architecture and Decor is very beautiful, very historic and provides great comfort. The breakfast is very very good and includes some moroccan specialities. The manager Simo is the most helpful and friendly person in the world, we were very grateful to him for his help. He gave us ideas for walks in the city, helped us sort out some travel problems and organised a taxi to the airport in the middle of the night. It is an oasis of peace and beauty inmidst the medina of Fez

The Riad, the breakfast, the room and the friendliness of the staff. Samadi is an excellent host, who helped make our stay in Fes even better.

We really liked the design of the renovated riad, felt authentic Our room was spacious and silent, we could sleep well. Bed is big. Room was cleaned every day. Special thanks to Mohamed, his exceptional care and nonstop availability for us during our stay.

Maybe the pool and area could have been cleaned more. There were constantly bees and other bugs drowning.

Riad Zitouna is located in the medina, which I what I wanted, for a more authentic experience. It might be a bit daunting to find your way around at first, but it gets easier every time you step out. Mohamed is a very attentive and welcoming host, he couldn't do enough to ensure that we were satisfied with our stay. Thank you very much for looking after us Mohamed!

Simu was one of the nicest person I have found while I traveled around. He was very attentive, kind and help us beyond his job. He take care of us and also help us talking to guides and other issues that we could have a language problem. The Riad is a really nice and well done restoration of an old Riad to a accomodation facility. The pool is really cool and the central table suits very well in the space to hang out. The rooms are quite a little apartment were you have diferent spaces.

The wifi could improve a little bit range and speed but tha'ts a minor problem. In general it works.

welcoming staff, all over offers, tours offered to neighbors beauty

nothing

The best riad I stayed in Morocco.. The breakfast was excellent, the service staff Mohammad was exceptional.. The internet connection was good , the riad is just beautiful...the room size is really big, the beds comfortable.. everything was perfect.. highly recommend this place..

Nothing, this place was the best.

Breakfast a big highlight here, as was the pool (especially if you time if for the sun being right above the courtyard. Room was massive and nicely set out. Great location overall (particularly in the day), with easy access to great markets.

Wasn't the easiest location to find and wasn't ideal coming back to at night once the medina is quite dark.