I stayed at the Palais Faraj just for one night and it gives me unforgettable emotions. The hotel has the best panoramic view in Fes. The restaurant on the rooftop offers different types of Cuisine: Moroccan and European. Both of them are amazing there. This is important part of my experience(!!): Unfortunately, after check out on the way to Marrakech I realized that I forgot my sweater at the hotel room. And thanks a lot for Manager Maryem. She did impossible really! She delivered me my sweater from Fes to Marrakech during 24 hours (!!!). I travel a lot, but I’m amazed by this type of service. She was so kind to me and helpful. We kept in touch until I got my sweater with me. This was priceless. I’m so glad for her attitude to me. Maryem, if you are reading this, thank you so much. I definitely highly recommend this hotel.

The property is beautiful. Done very tastefully. The rooms are a bit small but they are very nicely furnished.

Only one restaurant and bring away from the Medina makes it hard to try different types of food.

Great location just outside the Medina. Nice restaurant on the top floor and really good breakfast on the terrace! Room (suite) was very nice, super comfy bed and nicely decorated. The pool is a great place to relax, although the water now was too cold.

We chose the hotel for the pool , to relax in the afternoon . They said there was sun all day (until 5.30) , but it was not the case. We could sit at another terrace, and still got plenty of sun. The service around lunch and getting drinks was not very good: things were not available, we could not sit at the terrace. I would expect differently from a 5* hotel. Also, booking directly with them (live at the hotel) was more expensive then through booking.com. I thought they would be pleased, but the receptionist was not flexibel. So I booked online whilst being in the reception..a bit odd. But all in all it is a great place to stay whilst in Fez

We had a wonderful stay at this Riad. The architecture was breathtaking. The room had a lovely design. The restaurant had an amazing view over the Medina. Hotel Staff was very nice and helpful, both at front office and breakfast. We liked that they were following Covid precautions at the breakfast buffet. Maryam at the concierge is the best! She was very helpful, nice, and had great recommendations.

I wish our room was on a higher floor or had a city view. Instead, we had a view overlooking the pool. Also, I'm not sure it was easy to walk to and from the Medina. We never tried it but it seemed like a long, steep walk back to the hotel from the Medina.

1. Location was very good near from the old city and it’s mall 2. It was a big palace that was modified professionally to be use as hotel 3. The hotel finishing such the walls , ground , and decoration cannot be found in any hotel in fes 4. Free parking with a security protection . Nobody can enter unless he is staying inside 5. The team of the reception individuals were so nice ( سفيان ، اشرف ، ابراهيم ، فاطمه الزهراء ) , always they welcoming the hotel guests , in addition they offer they help for any need arise. I shall not forget the upgrade that I got from the hotel management .

Nothing major to highlight

The whole palais is beautiful. Our room had two levels with a "living room" on the first level and bedroom and bath on the second level. The swimming pool area is very nice for sunning and dipping. The restaurant has a great view and rooftop dining. The breakfasts are huge with lots of goodies and eggs to order. The food is excellent. The very nice staff did an excellent job of getting us to our excursions and restaurants.

There were tiny ants in the bathtub area and in the living room in the wrapped food. Housekeeping vacuumed them up, but they insisted on returning.

The hotel was very luxurious and comfortable. We had a lovely suite initially but due to a water leak we were upgraded to the Royal Suite which was truly amazing. The hotel is within walking distance to the old town including many restaurants, sights and the Medina.

Nil

At Cultural Morocco Tours, we proudly endorse Palais Faraj Suites & Spa for its impeccable service and prime location. With consistent praise from our clients, it stands as the perfect choice for travelers discovering the historic wonders of Fes, Morocco

This is perfection. I felt like a princess! Staff was amazing, kind, professional. My room was luxurious. The facilities were extremely clean and quiet. Food was delicious. Entertainment ( story telling and music) was fab!

Nothing at all.

I am almost at a loss for words to describe how much we enjoyed this hotel. It’s location, on the edge of the Medina is perfect for exploring this fascinating city but it can still be accessed by cars and touring vans. The property itself is gorgeous with several beautifully decorated courtyards, a stunning pool complex and amazing rooftop bars and restaurants. The bar even has a two for one happy hour on weekdays from 17:00 - 18:45. The food was delicious and reasonably priced and the service impeccable. The primary language used by the staff is French but all the staff were fluent in English. The service and view from the rooftop outdoor restaurant was perfect. Our standard room was small but it was decorated like a jeweled box. Moroccan tile on the floors and walls, ornate arched doorways, carved plaster accents, gorgeous wood cabinetry, a sumptuous bathroom and incredibly crisp bedding. The affable hotel manager was ubiquitous ensuring that all was in order and that guests were having a great experience. This was, by far, the best of the luxury hotels we visited in Morocco and honestly, it compared favorably to our favorite hotel ever, Ashford Castle in Ireland.

We did not find a single thing that was not up to or above our expectations.