As a family of 4 we absolutely love the location..it has eateries and supermarkets. Movies and everything you possibly need all around. The room was clean and comfy. I get claustrophobic so our room with a sliding door was absolutely perfect. Very accommodating. The staff were friendly and had good service. The spa bath was the saving grace after finding out the pool wasn't hot all year round. If you are a family who need somewhere relaxing , close to all amenities for the diverse needs of children lol then this place is definitely ideal for you. An added bonus is the vending machine onsite . It has a few goodies in jt which helped with miss 2 year old who wanted snacks .

Family of 4 we were drawn to this place as the advertisement said it was all year round hot pool, instantly we were sold. Only to find out that it wasn't.

Loved where our room was situated acces was in the basement or parking lot. This was great for us as a family to get our luggage to and from our room. Beds were super comfortable even the bed sofa and trudler bed. Very spacious for us and swimming pool access was just up the side of stairs behind our room. We enjoyed our stay.

Stay wise was great. We just noticed a few cleaning factors we were finding alot of hair on the carpet and some in the bathroom. Other than that our stay was great.

The motel was exceptionally clean. The room slightly 'tired' on the edges but kept very clean. Good facilities in the room for cooking and bathing and the spa bath was a nice additional touch. The beds were averagely comfortable, no complaints and plenty of sleeping space for a family of five albeit the room slightly on the small side for five. The transport links to the city were fabulous and we had a great stay.

We had no problems at the accommodation.

The room was very close to the entrance which made it easy for loading and unloading, especially as the I was having to do this on my own as we left without my husband. The room was spacious and had all we needed for the stay. The owner/manager was extremely accommodating. The location was great for eating places and furniture stores. Very close also to the Southern Cross hospital. I would happily stay here again.

Nothing. There was one minor issue with a light not working and as soon as I asked for this to be rectified, it was done :-)

Very rude male staff

The male staff at the front desk

Location mainly Staff were friendly and helpful

Our room wasn't as requested and we had to wait longer for that to be rectified, apparently the motel did not receive the correct instructions when I booked. There wasn't enough tea sachets for two big tea drinkers No soap for hand washing or showers, two shampoos but no soap There was grunge in the sink drain Was very noisy on the bottom floor

We called ahead to inform the hotel we would require a late check in and they were very accommodating and helpful. The location was perfect for our needs and the room comfortable. We liked the kitchenette with the wash basin, so we didn't have to fill the jug in the bathroom. Huge plus for that! Would definitely stay again and recommend to our friends and family.

The bed was a bit firm for me. We didn't get to use the pool.

There was great underground parking for my motorcycle. Unfortunately the door to the lifts was locked when I left at 6.00 so I had to carry my luggage around the long way. The position was good for my needs. The room spacious and clean

The spa bath /shower had non slip plugs all over the floor which were uncomfortable when stood on in the shower . I didn’t have a bath but I would imagine that would be even worse.

It was good value for money overall and met my requirements. The room had been well cleaned. The owners work hard to provide good accommodation and value for money. Modern.Friendly staff.

Someone had smoked in the bathroom I think. The bed was comfortable but not premium top of the line. Overall however I slept satisfactorily. Pleasant helpful staff which is very important.

loved the spa bath and room configuration for our family, we all enjoyed the stay

the window situation from the 2nd floor with toddlers was a little scary. It was easy for them to open and no fly screen. It didn’t open far but it was far enough for a riddle to fall/climb through so we had to create a barrier by putting the bed on the curtains and using luggage straps to try and create a lock.