The property managers were sooo accommodating in terms of our late check-in. When I went to pay the next morning they greeted me with a smile and kindness. The room was lovely and cozy with good amenities. Convenient location. Just excellent!

Bigger lounge area would have been great but not a big issue. We also had someone in our carpark the entire time we were there. Clear parking allocations would be good too but again not a big issue.

Location is good with quiet neighborhood. 30-35 minutes drive to the mount. Structure of the unit with single bed in living plus tv, queen bed in main room with tv and a room for kids with bunk bed. Suited our family of 5 just perfectly. Enough tea coffee stock provided and working kettle. Small carton of milk was provided in the fridge. I would give 10 to cleanliness fresh linen and towels. We enjoyed our stay there. Its the second time we are visiting this place with family and friends in next unit.

There were no bowls in the kitchen for kids breakfast but we were not fussed about it - just a suggestion, they would come handy if stay is longer and people get take-aways.

Clean and tidy, good shower pressure and cooking facilities at a reasonable price. Staff were very accommodating in waiting up for us when we arrived at 8 30pm and agreed to waiver a double booking that occurred via booking .com

Not sure yet but hopefully booking.com doesn't charge a fee to the hotel for an accidental double booking on my behalf as I booked the same room x2 online.

Location was perfect, central to everything. Room was very nice and comfortable. All beds had electric blankets plus there was a panel heater in the bunk room, heater in the bathroom and a heat pump in the kitchen/dining. TV in the main room was a treat. Parking outside your door was great. Shower pressure was beautiful and hard. Very much enjoyed our room and would definitely stay there again.

Discover your home away from home! Our spotless rooms and bathrooms are a haven of cleanliness, and our friendly owner goes above and beyond to ensure your stay is nothing short of unforgettable.

The room was very homely. Also liked how each room in the unit is sectioned of by doors for privacy. Beds were comfortable. The location was perfect as we had just travelled from the Bay of Islands, easy to find and close to amenities.

The cleanliness of the kitchen needs a bit of work, the dishes were stained with coffee and Tea stains. We had to hold the button on the Jug for it to stay on.

Close to everything, comfortable, warm, dry.

Beds were quite soft, challenging to sneak to bathroom with sleeping children in the room we were in.

It is a really nice place to stay. We spent 3 nights over there. We went to Taupo and Tongariro. So convenient . And the place looks so different from the picture. Three of us think it is better than the pictures.

Great size 1bdrm unit for a family with one teen and one younger child. Clean, warm and everything worked as it should. Staff were friendly.

Play area was a bit tired and just a swing to entertain a 6 yr old so we would only stay here a night or 2.

Friendly, welcoming staff in office, very clean, comfy rooms, great parking space in front of motel. New World next door, very handy to buy breakfast, lunch or dinner there, bring to motel and cook up for family. A very beautiful place to visit and stay. We will definitely return

There was nothing not to like.