Beautiful space for breakfast. Very helpful and friendly staff. Comfortable bed with lots of pillows and towels. Extremely well located. Nice toiletries. Daily housekeeping if you want it.

There were a few odd design choices. The lighting in the room was dim even with all the lights on and curtains open. The outlets were at literal floor level under the very low bedside table, and it required getting on hands and knees to plug in a charger. The door required force to shut behind you; I had to pull / push hard to get it to close. I felt they had never had a staff member stay in the room to know what the user experience was like. But all this aside, it was still a lovely stay. I was not informed of other places in the hotel I could visit, which was sad as other than the breakfast spot, there wasn’t anywhere to hang out besides the room

This is a lovely hotel. in a great part of town. The restaurant is housed in a magnificent hall, decorated with fresco paintings; we wished we had stayed longer. One of our party had injured her leg, and the staff were really helpful in providing her with a wheelchair for the duration of the stay

The rooms are quite expensive for the size that you get, but we have realised that, as well as Norway being an expensive country to visit in general, the hotel prices are way higher even than London in the UK. But it is what it is - this is a great hotel, which I would thoroughly recommend

The corner suite was an excellent choice, as we travelled as a family with both our kids who shared the double room attached to the larger “master” bedroom. Both rooms are gorgeous, with speactcular views over the city centre and Floyen mountain. Breakfast options were plenty and really delicious, and hotel staff were there to cater to any potential needs. All in all, this was an excellent stay for us!

The only tiny observation to make would be that the temperature in the rooms was set a bit too low (with no possibility to change settings on the thermostat), so it got pretty cold during the night - not an issue as such for us, just mentioning as an awareness point for anyone travelling with young children. If you also happen to travel during rainy days/ nights, do note it can get quite loud (especially at night) if the corner suite is on the top floor.

The design and interiors are superb, feels like staying in a vintage castle. The Frescohallen restaurant is a tourist attraction in itself. The hotel staff was always helpful and smiling - they resolved all requests promptly. The room had a fantastic view of the lit up streets, we spent a lot of time indoors as it was Christmas but had no complaints whatsoever. Location is also superb - walkable from all popular spots.

Everything was great but one regret - the reception staff proactively told us on the first day we arrived that we could go for the Gingerbread Town till 9 pm (even when we said that our ticket mentions 2 pm) - we followed the advice and went later around 4 and realized it had shut down - my son was sorry disappointed that he had to miss it ☹️ - would advise the staff to be a bit careful with advising tourists on timings next time as people would ordinarily tend to rely on them entirely.

This is the loveliest hotel I have ever visited! The staff are first class, knowledgeable about the area, great at giving directions, wonderful restaurant tips and accommodated our request to hold our luggage while we were on a fjord cruise. There is no need to leave the hotel as they have a lovely restaurant and bar. I can't say enough wonderful things. This is the place to get pampered, relax and enjoy Bergen!!! Special shout out to Mosha who was our breakfast waiter. Thank you for all you do to make this a wonderful place to stay.

Nothing to dislike about the Bergan Bor, they have perfected pampering.

Everything about this hotel was exceptional. The staff greeted us very warmly when we arrived & generously upgraded our room to help celebrate my Husband's 30th birthday. The view, the room, the bathroom, the food, the staff and the facilities were absolutely phenomenal. I was blown away with how looked after we felt and how beautiful the rooms were. I think my favourite thing was the breakfast though, such a selection and beautifully fresh. So much to choose from & try every day. The location was perfect, right near a tram stop that takes you to and from the airport smoothly as well as being super central to all the favourite things to do in Bergen. And really close to all the pick up points for any excursions. Thank you so much for making our trip even more memorable and for making us feel like Royalty. We also opted for food on the final night and it was out of this world. Delicious in every aspect. I would 100% choose to come here again and cannot rate it highly enough.

Hotel location was perfect near to the old harbour and shopping district. It was a short walk to the light rail to and from the airport. We were upgraded to a larger room which was great - large room with a large bathroom with freestanding bath and separate shower, underfloor heating. The king size bed was very comfortable. We had to leave early to catch our flight so the hotel provided a grab bag breakfast for us to take with us.

We were woken at 01:30 by a strange ticking/buzzing noise from the ceiling that lasted around ten minutes then stopped. We couldn’t identify where it was coming from.

The hotel is centrally located in Bergen in a beautiful building. The staff is very welcoming and friendly! We were fortunate that our room was ready upon our early arrival, and they surprised us with a junior suite upgrade. A Christmas tree in the room made it so special. The room was clean, spacious, and had such a cozy and comfortable atmosphere. The bed was comfortable. We had dinner in Frescohallen, and it was a wonderful experience. The servers were attentive, and the food was delicious. The breakfast was also wonderful! Plenty of variety. The staff kindly stored our luggage on checkout and called a taxi for us when we needed to leave. I would easily recommend this hotel to friends and would stay again.

We had an issue figuring out the heat, which led us to open the window. It was loud outside until nearly 2 am. This was probably user error on our part.

This is a beautiful hotel in a perfect location for exploring Bergen by foot. The breakfast buffet was excellent and the area was so impressive.

This could be a plus or minus. Our room was great but was not in the historic part of the hotel-honestly I am not sure there are historic rooms. Having said that the room was very comfortable but small details made it less than stellar-for example the pump on the conditioner in the shower did not work (was broken) and we had no idea how to remove it from the holder so that we could use conditioner. Although we left the pump lid off they did not correct this when they made up the room. Very nitpicking I know but with this class of hotel unexpected.

The room was spacious and quiet, and it was nice to have some separate room space while traveling with family. The beds were very comfortable. The breakfast was good, and the location was excellent. The staff was excellent - very helpful and friendly, arranging for taxis and transportation and advising on driving in the city.

The room was very cold, but the hotel brought a heater in to help. The "shower" was a disappointment - we stayed in a suite but somehow the shower condition was just a handheld fixture in a free-standing tub. Resorted to using the shower in another room that my family was staying in.