It was really cozy. And for me it was the first time, I wasn't disgusted to walk barefoot instead of wearing shoes. Finally a place to sleep without hideous carpeting! Although as a tourist I wasn't special in this place, this apartment made me feel that way. A hand-written postcard apologizing for the renovations in the building next door was a very simple but warm gesture. In addition, a small Norwegian chocolate made me feel the vibe of the place I was in from the first second. For the price, it's 11/10 worth it, as the location is also amazing. If I ever return to Oslo, then only to Bob W. The Instax idea is brilliant!

Very good location close to Oslo Central

Difficult to enter on arrival as internet doesn't reach outside the door so, if you don't have a local SIM in your phone, access information cannot be accessed on devices unless someone lets you into the lobby

Amazing location. Self check in was easy and I could contact someone for help via WhatsApp and the person was very friendly and accommodating. The room was comfortable. Available washroom and gym! The bed was very comfortable. I loved my stay here and will come back.

The only downside was the construction across the street but the room was pretty quiet as long as the window was fully shut. They also offered earplugs if needed. This also left the view outside of the window less desirable and my window was right across from the constructions elevator so workmen could look inside my room but I just shut the curtain if needed.

Immaculately clean, personal touches (chocolate bar, handwritten note), little convenient extras like phone charger/tote bag, environmental emphasis. Luggage room. Great central locatio, but quiet. Comfy and cosy room.

Code to enter building didn't work on the one occasion I needed to use it (2.30 am). On previous occasions, I'd coincidentally been entering the building as someone else left. Phoned number provided on hotel door. Recorded message saying can only be contacted during early hours in event of emergency. But no number provided. Another guest let me in after 20 mins or so. Then Bob W phoned me. Info stated there was an iron and ironing board. There wasn't. No rest room/toilet in foyer to use once you've checked out and are collecting your bags from luggage room.

Amazing location and easy to find, less than 5 minutes from the train station. Communication with the property was unmatched - whenever we needed anything we had a 100% response rate. Clean and tidy, nice size rooms, big bathroom. All the personalised extras made the stay feel special. The luggage room was such a help and being able to use it free of charge after checkout was great, not many properties allow this so this was refreshing. Would definitely recommend staying here, we would come back and are also looking at other Bob W locations across Europe to stay in again as this stay was brilliant.

Nothing. Brilliant stay with no complaints.

Bob’s property is superbly located right in the centre of the city, within half a block of Carl Johan’s Gate and in easy walking distance of most sights and activities. Trams are easily accessible and the apartments are a 10 minute walk from the central bus and train stations. The property is clean and comfortable, the upper floors accessed by lift. The apartment had modern decor and lots of thoughtful touches such as coffee, chocolate, breakfast suggestions, adaptors etc. The staff were very responsive, with all communication being online. The door codes were also delivered online and this all went seemlessly.

The only negatives in my experience were things out of Bob’s control. On one side is a building site. The workers started around 7am until 7pm. There is the option to move to a different apartment on another side of the block if the noise is too much. Street noise on the weekend was also quite loud.

It was within walking distance of the central station, also pretty close to most of the central landmarks. Upon arrival, we met one of the staff members and she was really helpful and nice! The instructions on how to get to the place were clear and easy to follow, everything happens with your mobile phone, so you need to make sure to have an internet connection. There was a grocery shop nearby as well. The room was clean and the beds were comfortable. Overall, it was a great stay!

The walls are quite thin, so you can hear people coming in and out of their rooms, as well as walking.

Probably the best location you could ever find in Oslo. Easy check-in process, comfortable bed, good heating, fast communication, good Wi-Fi. Keyless smart system is nice. They were quick to respond to our problems and try their best.

On our first night our next room neighbors were throwing a party. They did not stop talking really loud, playing music, smoking weed, knocking on our door (confusing their room with ours due to being drunk/high. It was a nightmare. I believe they took advantage of the “staff-less” system that Bob uses because there were at least 5-6 people in that room. Luckily, this did not reoccur and they tried to compensate us for it which we appreciate.

The hotel is located in a very good location, close to many attractions, restaurants, stores, and public transport. It was easy getting around the city. The receptioneless system works great, I didn't have an issues working it out. The room was small but enough for one person, and had everything I needed, including a kettle and complimentary tea and coffee. I would definitely stay here again.

My room faced the street, so it was a bit noisy, even during the night. The light in the room was too dim for my liking. Also, there was a construction going on in the building nearby, and on some mornings, the workers started very early.

Location is perfect, rooms are quiet, very clean and comfortable

Building is PIN code/room access is mobile phone driven. If you arrive to early - your codes don't work, you can't get into building (unless you tailgate) and you are unable to access luggage room. The same is on departure/checkout if you have to leave your luggage for a while. When chatting to support on WhatsApp you can experience more than 10 mins delays before reaction/answer - well, this sometimes can add some stress, especially when weather outside is bad or you have to catch a train to airport. Moreover, if your phone gets lost/stolen - you are in trouble :) No controls of room temperature - at least I was unable to find them . . .