Location Room size and cleanliness Staff is very friendly and helpful

The hotel only mentions an airport shuttle. I don’t recommend the shuttle; it takes 20min from terminal 2/3 and costs £6.81 yet the public bus takes 5 min and costs £1.81 Furthermore neither bus goes to terminal 4 before 6am. One has to go to terminal 5 then wait for 20 min to catch another bus to terminal 4 or take a taxi at a whopping £ 23 between terminals . Definitely not recommended for an early flight departing from terminal 4 unless one is prepared to pay min £ 27 ( £ 40 Uber)

The hotel is located 20 minutes drive with Hotel hoppa H2B bus from the Heathrow's terminals 2&3, but the hotel also offers its own transportation and it takes 6 minutes. I used hotel's shuttle service and I highly recommend it. Bear in mind that you cannot walk from the airport to the hotel. The hotel's staff is highly professional and kind, and they went out of their way to help me. The gentleman at the reception arranged my transportation since I had an early flight and gave me on point advice which allowed me an additional hour of sleep and smooth check-in at the airport. The room was spotless and very cozy. Although across part of the airport (you can see the planes), it was super quiet and I had great night sleep. I didn't take breakfast but the coffee at the bar was excellent. I highly recommend this place and would come again.

Nothing whatsoever!

Location for Terminal 3 was excellent. Public transport bus stop was right outside the hotel, straight to the Terminal -£1.75 and less than 10 minutes on the bus

It would be useful if the hotel could supply the number of the suitable public transport buses leaving the Airport Terminals that went to the hotel and which stop to get off at.

The hotel was perfect for an overnight stay for an early flight from Heathrow. The rooms are a good size, very clean and nice modern shower room. I asked for a quiet room and was allocated a room at the end of a corridor which was perfect. I used the shuttle service the next morning which was very good and only took 5 minutes to get to terminal 3. Its a very busy area so I don’t think walking is an option It was reasonably priced and I would stay again

Checkin was a bit slow but staff were very friendly and welcoming

I stayed at this comfortable and good value four star hotel close to LHR for two nights. It has a very pleasant public area, bar and restaurant. Having booked an executive third floor room, I was given 10% off the cost of food and beverages. Ample paid parking. Whilst this wasn't cheap it wasn't excessively priced. It could be a base for exploring London, as the tube operates from LHR, or further afield if you have car.

Food offering in the bar and restaurant is very basic but not over priced. They have adopted the insidious American practice of adding a service charge to your bill, as many establishments in the UK now do. However they do mention this and you can refuse to pay it. A voluntary tip can be given, of course, if the service is exceptional.

This was great value for money. I booked less than a week in advance, and was surprised at the good deal that I got considering that I travelled in June and London is not a cheap city. The hotel can be accessed by public transportation (busses each hour for GBP 6), or by cab (which takes 10-15 min and costs around GBP 20). Upon arrival, staff was kind and efficient, even though there were lots of people checking in at the same time. The room was great, super quiet even with the hotel being so close to the road/airport; bed was extra comfortable, room was clean, and overall a great experience, specially after travelling around.

This is not a neighborhood to walk around. The hotel is a great choice to stay overnight, but probably not the best one if you want to walk around and/or visit the city.

We always use The Leonardo when my wife flies to the US. We can check in midday when the traffic is lighter and I find it much easier than worrying all the way down the motorway in case of roadworks or accidents. Car parking is well located and easy. The staff are all friendly and attentive. The rooms are always nice and clean. We have a great evening in the bar with a few drinks and a meal. The service is superb. The shuttle bus arrives in the morning and saves the hassle of drop off at the airport.

I'm struggling to find much I don't like about it.

Close to airport. Good value. TAKE THE CITY BUS, not the shuttle.

When we checked in, my wife asked if there was water in the room and the bloke sort of asked, as if it was an absurd question and answered “no, but the tap water is safe to drink”. We went ahead and drank from the water bottles and when we told reception that we had used two bottles, she told us that this was indeed complimentary. Mayo at breakfast was quite warm and tasted a bit “off” and was haunting me through into the early morning hours. Should have known better, as it had been sitting out for quite some time and probably on other days as well.

Couldn’t fault this item, from the minute we walked in to the minute we left all staff were friendly and helpful. The reception and corridors were cool but don’t worry rooms are toasty! Room and bed comfortable with runways view, yet no noise! We had an Evening meal which was good, not a massive menu but enough choice, the Salmon was delicious. We also had breakfast English or Continental included in our discounted rate from Booking .Com, but definitely worth checking booking options as others may be cheaper when you travel.

Breakfast spoilt by not being hot enough, it cooled very quickly possibly due to cold plates.

I recently had the pleasure of staying at Leonardo London Heathrow Airport Hotel and I can confidently say it was one of the best hotel experiences I've ever had. From the moment I walked in, I was greeted by the friendly staff who made me feel right at home. The room was beautifully decorated, clean, and equipped with all the amenities I could ask for. The bed was incredibly comfortable, ensuring a restful night's sleep. I also appreciated the stunning views from my balcony, which added a special touch to my stay. The hotel's location is perfect, situated close to local attractions and restaurants, making it easy to explore the area. I particularly enjoyed the [mention any specific feature like a pool, spa, or restaurant]—the [feature] was a highlight of my visit! Breakfast each morning was delicious, with a great variety of options that catered to all tastes. The dining staff was attentive and always ready to assist. Overall, I highly recommend Leonardo Hotel to anyone looking for a relaxing and enjoyable getaway.

I love everything in LLHA