The bed was so comfortable, I swear it fixed my back issues! The hotel has 24 hour reception which was great as we arrived at 3:30am. Overall, staff were friendly, efficient and responsive, the bar fridge is complimentary which was also a nice surprise. (Restocking the bar fridge will cost you, but the items in there when you arrive are free of charge). The hotel is close to the Nicoll St train station and there is a bus stop right out the front. Public transport is easy to use as you can just tap your bank card (MC or Visa) on and off, no need to buy tickets/passes. Most rides cost $0.11 (AUD). The local food scene is fantastic and very walkable.

Please note, if booking an attic room on the third floor, the elevator only goes to the second floor. You will need to carry your bags up the stairs from the second floor to the third floor. The bathroom was a little small, but sufficed, and was clean. The only issue I had was with dim lighting in the bathroom, a minor inconvenience.

No breakfast. Chosen in part as incl restaurant, but actually ate out, as so much choice. Cocktail bar was lovely , with live music, of a little pricey for a glass of wine. The Kampong Glam area was very beautiful, with excellent info plaques & walking trails re history & culture. The nearby mosque is amazing. The Sultan is perfectly placed within this authentic area of interest and incredible food and shopping choices, with easy & safe access to Little India, Gardens by the Bay, Marina Bay Sands etc- there are several MRT stations in easy walking distance to access most attractions and the incredible Singapore Changi airport is only 20 mins Grab (Singapore’s Uber) distant. There are stopping spaces outside the hotel for put down/ collection, as well as a bus stop just outside. I would recommend The Sultan most highly to visitors, both solo, as I was this time, or as a couple/ family, with its range of rooms.

Nothing comes to mind. It was excellent.

The location, so very near eateries around Kg Glam and have 2 viable options of MRT stations, nearest being Nicoll Highway on CC line or Bugis on EW line Also, the beds are truly comfortable, especially nice after a long day of walking about. Was pleasantly surprised by the Expresso machine as part of the package and fact that the hotel was kind to top up when requested. Staff was pleasant and helpful

Turndown or housekeeping was for every 2 days only, plus the noisy guests on the second floor who banged floor with luggage or whatever it was late at night/wee hours of the morning. Plus, the side street was public parking, so if you had drunk loud uncles walk by, good luck trying to sleep

This was probably my fourth time at The Sultan. I do like the design of the hotel, the open spaces between wings and the sight of leaves on the planks. Sharmaine, the receptionist who booked me in, was very professional and friendly. Another receptionist, a Muslim lady, changed my room without me asking or expecting it because of an issue. The hotel is surrounded by restaurants and coffee-shops. I like the fact that it is a single storey establishment, so no stairs to be climbed or waiting for lifts.

The Sultan used to serve breakfast (the first two times I stayed there) years ago. What a pity they do not do that anymore.

I stayed here for one night with my cousin, and we were very surprised by how clean and comfortable our room was. I think the room was perfect for one or two people, and we didn’t feel cramped at all. To be very honest, we were kind of devastated that we only stayed for one night. The bed was incredibly comfortable especially after a whole day of walking and sightseeing. The location of the hotel was also very good cause the surroundings weren’t noisy so you can get a good night’s sleep. I will definitely stay here again when I visit Singapore next time.

Actually… no complaints.

Needed more cupboards and milk.

the ambiance and the location

no availibilty of breakfast,

Bedroom area was generous, we liked being able to open the windows. Curtains were effective in blocking out the light. Our room was on the First floor and overlooked the back street so was quieter than if we had been on Jalan Sultan. When I complained about the noise from the room above the person on reception was very sympathetic a suggested we could have contacted them at the time and they would have immediately spoken to the occupants. The location was excellent as we were able to walk around the Arab district and all the services we required were close by.

Bathroom was very tight in size and needed better cleaning of tile grout and corners. We were disturbed during one night by someone dragging furniture across the floor in the room above us at 2.30 am. This was probably a single occasion issue and perhaps not likely to be repeated. The Sultan does not provide breakfast and there are very few options for breakfast before 10.00am in the district. We were unable to book directly with the hotel as there seemed to be a long term problem with their booking system on the website, we had to go through Booking.com.

great location very good value for money pleasant, helpful staff good facilities within the room

I believe our concerns may be specific to the room we had.The only problem was the bed. The is long and thin, with the bed sandwiched between the two walls and is built on a platform The mattress is then sunk into the platform. this means it is effectively at floor level. this makes getting in and out challenging and in comfortable. The width of the room and positon of the tv also mean that if the bed is slept in by two people, one has to climb over the other to get in and out of bed. The room in question is 217. We’ll stay at the hotel again, but not in the same room!

Very well refurbished heritage hotel. Comfortable room with complimentary drinks and snacks. Staff were helpful. It was near an mrt station and bus stop - getting around Singapore was easy.

It wasn't the hotel's fault. There was a car parked near our room that had a very noisy exhaust. The engine was left running with loud music blasting 10-15 minutes every night. Apart from that, it was quiet considering our room was at street level.