Location is superb, right at the beach, beautiful sunset views and walking distance from local shops and restaurants. There is also a shuttle that you can hop on to get to the shops and sister hotels nearby, although we didn’t use it (we prefer walking). The staff were excellent, caring and personable. Cocktails were delicious and so was the food. We had breakfast-only as we wanted the liberty to choose a different restaurant each day, but the hotel actually provides vouchers for guests wanting to eat out locally and has arrangements in place with many restaurants in the area. The reception was super helpful with our dinner reservations and recommended some lovely restaurants! The resort has strict COVID rules, which made us feel safe throughout our stay. You can really tell Bay Gardens Beach Resort is a family-run hotel and we felt right at home. It’s not a huge complex, but that what gives it its charm and the personal feel. We had a lovely stay here!

Rooms looked a little bit tired. Although offering up the hotel facilities to the guests of the nearby Bay Gardens sister hotels (and vice versa) is a nice touch, there were days when most of the chairs were taken by guests from these sister hotels, leaving no space for the actual Bay Garden Beach Resort guests (who are paying considerably more for their stay than guests of the sister hotels!) That seemed a bit off to me, maybe the hotel could manage that better.

Loved the following. Quiet room over looking the garden (on the third floor it had a great view) Even though it was Easter there was plenty room on the beach The beach security staff also set up beds and brollys every day They gave us a late check out till 5m with no probs Free sailing and paddle boards Hiking around with David from the Water sports (at 7.30am!) Very friendly staff throughout

The towels could be a bit better and more than one per person Nothing else, we had a great 10day stay over Easter

The bed was excellent, good size and very comfortable. The bathroom, especially the shower, was a good size with good water pressure and temperature. The safe worked well and the dresser/closet were a good size also. The COVID controls were very good and we felt safe throughout. La Mer Spa was also excellent. The staff (security/bar/restaurant/front desk/nurse/porters) were all excellent, with nothing being too much trouble.

The air conditioner , although working well, had a leak and a day after checking in we were asked to move rooms. The new room was an upgrade to a 2 room apartment but the air conditioner did not work as well as the other room and sleep was broken up by the warm temperature. The complementary bottle of wine and the sitting area with big screen tv helped to offset the inconvenience.

We booked this hotel because of its location on the beach. The beach is lovely but just in front of the hotel is quite narrow compared to the rest of the area so you don't feel you have a lot of privacy. The hotel offers free water activities (pedal boat, kayak). You can also arrange with Nelly a roundtrip passage by boat to the nearby Pigeon Island (fantastic experience if you like some hiking and a rest on one of the 2 small beaches on the island - very quiet when we visited). Nelly was friendly, professional and punctual. We liked the ride so much that we also booked with him an evening sunset boat excursion. This cruise was truly amazing, Nelly was very informative about all the local sights, made us feel very comfortable and offered to take many pictures. It was one of the highlights of our stay!

The hotel decor is a bit dated. The breakfast choice is limited if you are not partial to the hot offerings.

We had a terrific suite overlooking the ocean. It was fully equipped even with a w/d and decorated in Caribbean colours. Extended stay so moved to poolside ground level to economize. Beach was stellar, long and wide with lots of loungers, pool was large and good temperature. As a timeshare, most had all inclusive so no doubt food was ok but we felt the restaurant was inconsistent and the menu was unimaginative and small. We were glad to go to other beach eateries and into Rodney Bay several times. As this is one of three properties 'Bayside" there is a regular shuttle among them so it is easy to get into the RB village. Regular music entertainment from pan steel drums, piano, to electric sax were great.

The restaurant could have been more inspiring. It was very difficult to extract information from the front desk for folks who like to get about outside of group tours. They seemed oblivious to their surroundings as we thought a day-trip to Martinique by ferry nearby to learn it only went Friday and nearer to Castries. Similarly we wanted a local bus to Soufrieres but only got info on the street in Rodney Bay. Word is resorts push taxis to support them which is laudable, but for travellers who want the local experience, not part of a pack or alone in a cab, they should provide the info as a customer service (very few choose local for $5vs $35US as it is more experiential and rough-shod).

The location was perfect, being right on the beach was everything! The amenities were also really good. The resort itself was beautiful and the rooms were nice.

I wish the food was better. The price was a little steep for what you got. The options were minimal and the taste was mediocre. I was hoping for more island flare. I’m from the islands, so was expecting more. Another thing I wished for was more music, the resort seemed a bit too quiet. There was no music during the day at the pool area or beach, not a lot of music being played in the evenings, just for karaoke n such, but the music was very played out and slow. I would’ve wanted something more lively.

Things that I liked about the property included the location, bar/drinks availability and quality, availability of staff to talk through questions/issues, and the general value that you can get for where you're staying.

My dislikes are minor but definitely impacted the trip. I didn't like the unavailability of an ATM on the premises, no place close to get an outlet adapter (which you need traveling from the US), the hit-or-miss treatment by the staff (some were incredibly nice, others could not be less interested in helping us--mostly an issue for the hotel restaurant), and the minor sewer-y smell in the bathroom.

I had a wonderful stay at Bay Gardens Beach Resort. Dream view (swimming pool/sea view), direct access to Reduit beach - not crystal clear every day though. I particularly appreciate the swimming pool as it was possible to swim for fitness. I found the reception - and all team in general - really welcoming. I had a nice attention as I was staying in the hotel on my birthday. There was quite a nice place at walking distance from the hotel either to eat or drink. Definitely recommend this place and consider coming back again

I didn’t find an option particularly appealing at the restaurant, but I was not in all inclusive and there were nice places at walking distance

The location here is unbeatable. The beach is gorgeous and you can have a view of it from both restaurants. All staff members were friendly and welcoming. The room was large and comfortable. There are lots of options for activities and excursions off of the resort. Most of the food I had from the restaurants was very good especially if it was something local like curry or fish. I would definitely come back and maybe only have a partial all-inclusive plan so I could try more of the other local restaurants.

My one draw back was there was not much in terms of activities in the evening or nightlife at the resort. I was alone and would have liked more opportunity to talk to other travelers. The car ride to the resort from the airport is very long but there is an option to take a ferry to the harbor which was SO MUCH more comfortable.

The Bay Gardens Beach Resort was located on the beach and what we wanted for this holiday. The staff of the hotel are what made it such a nice stay given Covid 19 restrictions. They made every effort to help work around the government restrictions like shopping for things which the guest needed but were unable to go out and get themselves. We found the stay and location are what made this an enjoyable place for us.

Nothing. The resort made every effort to accommodate the guest given the restrictions placed on them by the government due to Covid 19.