Housekeeping staff, including Zakir and Muminul did exceptionally well.

Highly recommended! Very close to Haram, as the Haram gates were just at less than a minute distance when you are out of the hotel. Very friendly staff, much appreciate the help from the reception staff and the manager Ms. Sara Al Ghamdi for reservation management, and the hotel staff Mr. Bilal and Mr. Ismail for keeping the room in order. Good selection of breakfast.

The hotel has almost everything very good and I would give 10 but there are few major issues they have. I am mentioning the positive points here. Very clean room and toilets, facilities, excellent room service and nice location to go to haram (very close), lots of elevators, good shops and food courts. Excellent room boys particularly (Jakir, Joy and Amal).

Male reception guys are not cordial at all (females were much better), hotel boy in the reception was most awful, it seemed he was the owner of the hotel and was not helping to show the parking and getting the luggage from the car. Most importantly, there was none to receive you and guide you, it seems they are careless. Parking was paid and was not clarified in the webpage and it was very expensive. Extra bed in my room was awful, it should not be in any hotel.

I had an exceptional experience at this hotel! The staff's genuine care for guests made my stay incredibly enjoyable. Every team member went above and beyond to ensure a pleasant experience. Highly recommend! 10/10 for housekeeping staff Alamin, Rajiv, Zakir and Mominul.

Overall its a very good facility in terms of service, cleanliness and location. Staff are very good and cooperative especially cleaner Asadullah and Rakib, they have provided best service as possible. Strongly recommend this facility.

1) excellent check in service by Hanan at the reception 2) room & bathroom was clean; i got twin bed which is good enough for family of 3 (2 adults & 1 child) 3) near main gate 329 (which also means near ladies gate) 4) bin dawood, markets & restaurants are nearby 5) tip: use UBER app for taxis, super cheap & convenient

1) wifi is BAD (hotel's fault); better to have your own Mobile data package (STC recommended; Zain is just okay) 2) construction noise in the morning (not Hotel's fault)

Location very good. Breakfast is good and good thing is they daily slightly change the BF menu.

Staff behavior is not friendly, very rude behavior. Breakfast ended at 10 AM, but they close to refill the item after 9:30 AM.

location you cant go wrong when you are visit with family room size is decent .

breakfast add more items and juices

Breakfast was great. The staff were amazing, especially the janitors cleaning our rooms,Joy,Tajul and johir were so respectful and welcoming.

Very nice services, I would like to mention the Housekeeping boy, Hasan & Shakul and their supervisor Mr. Tamir. very nice a competent. Breakfast was very nice. Staff is very friendly. Defiantly stay on the same hotel on my next visit.