Positive attitude of staff, cleanliness and breakfast at the hotel were top notch. The location is very convenient, close to downtown (5 minutes by car) and many restaurants with different food options. We thoroughly enjoyed our stay!

The TV in the room was not a smart TV. This is not necessarily something you would require from a hotel at this price but it would be nice to have it. Everything was great otherwise, this is just a small, minor inconvenience based on personal preference.

Staff was so accommodating. We arrived very early (around 10am) and were able to stay in the lobby for a few hours with our laptops. They were able to hold our luggage, and also were able to let us check in early (around 12:30pm). They posted their recommendations for what to eat and do in the area. It's within walking distance of a green belt entrance which is very nice. We happened to be here during Treefort and walked to Julia Davis Park. This was the last leg of a road trip and I'm so glad we chose a hotel with full facilities as it was very comfortable. I also really enjoyed visiting Boise! Overall, we had a great time!

We loved the size of the room and the beautiful Mt views. It would be nicer to have an actual hide a bed, or another queen bed on the living room side. It was a bit tough in bathroom area with no hooks for towels or towel holder bar. The breakfast was delicious with lots of options, and the staff were so incredibly friendly and helpful! Especially the lady with the curly hair. We enjoyed the swans and duck as well!

The click clack sleeper sofa, not so nice. With some interesting stains. Needed towel hooks or towel bar outside bathroom area.

Loved the location across the street from the green belt. Very nice breakfast ( better than most included breakfasts). Free parking. Room was very comfortable. There are several good restaurants within walking distance. Also, fairly close proximity to downtown and an easy drive to the Idaho Shakespeare Theater. Overall, very nice. We will be staying there again.

You still have to drive to downtown but just a mile or so.

Everything

I was told I'll get only 2 small bottles of water each day if I'm an IHG member, or I need to purchase it for $5/bottle. I wasn't even told there was a water refill machine that I could use for free. Other than this, everything else was perfect.

The breakfast had list of different options each day, but was almost the same each morning. The location was what I expected.

The exercise balls in the fitness room are bouncy and there is not enough room in the space for the type of balls. I expected them to be a medicine ball and actually gave myself a fat lip when the ball hit me in the face. No lip filler was needed for 24 hours . lol

The hotel is in a great location, was quiet, and the room was very clean and with everything one might need. We were greeted by very friendly staff. We also liked the breakfast. Specially, the Idaho potatoes! The staff was very promptly replenishing anything that was getting low in quantity (milk, yogurt, etc.). All in all, a great experience! We would like to stay there again.

I can't think of anything.

The pancake machine was a big hit with my family (even for my husband who works with robots haha). The staff were very friendly and the frozen meals available for purchase in the lobby were a very welcome surprise given our post-midnight arrival (and lack of dinner after 7 hours of travel). It was easy to get a crib for the room and it's nice that it's an actual metal crib (rather than just a pack and play). There was a fridge in the room, which is handy if traveling with milk/supplies for a baby

The room was clean, the beds and pillows were super comfortable, the room had a microwave and fridge. I loved, loved, loved the breakfast, there was something for all of us, my daughter was surprised to find they had her favorite, biscuits and gravy!

I kind of wish breakfast lasted a little longer, it ends at 9:30,I like to sleep in, especially when I drive all day long.

I love biscuits and gravy being an option even though I was too nervous to eat them because I didn't want to eat a heavy meal before my daily activities. Want to go back and eat them. LOL

I complained that my TV would not stay on for more than 5 minutes. They offered to switch my room which I did not want to do. My TV was never fixed. Room #323.