TownePlace Suites by Marriott Boise Downtown/University

Staff was friendly and amazing! We arrived into Boise early. They were able to do an early check in and have us checked in at noon. Location Location Location!!! Close to Bus stops. Food. Shops. Most importantly 17 min walk to extramile arena. Our purpose was for a concert there. We only did an overnight stay so we didn't have time to try out the pool or anything. Our room literally had everything! Full fridge microwave coffee maker sink mini dishwasher 2 burner stove top dishes and cookware dinning table for 4 closet space. Definitely great for a longer stay! We only spent one night so we didn't need much but really liked the convenience and feel of home. Beds were comfy. We slept straight through the night.

No complaints!

The gentleman at the front desk on Thursday afternoon May 5, 2022 was wonderful. My daughter who actually was using the room was arriving late Friday evening. He took her name and understood my wishes for her smooth late arrival. My information and credit card info were on the reservation along with her name in case there were any issues or questions.

Late Friday evening May 6, 2022 when my daughter and her family arrived the woman at the desk couldn’t find her name etc. There is some inefficiency and lack of communication going on!

Property is located close to attractions. It was clean and the grounds were well maintained. Ample amount of parking. The room was quiet and comfortable. The staff was attentive, accommodating and friendly.

Pool water was freezing, and sometimes the keys didn’t work when trying to enter the building or our room. It took multiple tries

Breakfast was delicious! We had a very minor issue happen in our room and was taken care of promptly by the staff!

Our fridge wasn’t working when we arrived but the freezer was cold and the staff was quick to get it fixed!

Location was nice, not too far of freeway. Room was comfortable and spacious to spread out. Did not get a chance to partake of the amenities that the hotel had to offer but the breakfast was good and there seemed to be more channels offered on TV.

Nothing noted.

Breakfast quality was excellent and the location was fine. Staff monitored the area well during our use and food was well-stocked.

The rooms bathroom was quite small compared to the room size.

the location is great to get to downtown. The one bedroom is perfect for traveling families with kids.

the pool is very underwhelming. very small & the hot tub was disgusting & out of order.

Friendly staff and in a great location close to everything. The room was comfortable with everything you need including a full size fridge/freezer, microwave and stove.

N/A

We had a REAL breakfast as opposed to other places that give you a grab and go apple and granola bar. The check-in staff (we called them B and B since their names both started with "B") were excellent. I wish I would remember their names.

The location was amazing.

Ask for top floor. The people above us stomped all night and we didn’t get any sleep and had to be up early for a campus tour.