There was a booking issue between Booking.com and the Hotel. The booking was valid but the hotel had no record of it through THEIR booking confirmation number. The hotel manager finally got involved and I'm assuming everything was taken care of.

Very clean and comfortable. Our room was very very nice with a good view. Breakfast was amazing with a wide selection and a lot of seating which was awesome!

The staff at the front desk were a bit unprofessional. One staff member had a friend? Other coworker? Off the clock standing up there with her and her friend was on FaceTime with some guy on speaker phone. The staff member had told her to “be quiet” or “quiet down when we got to the desk.

The room was beautiful, and I liked that we could log into our own streaming accounts to watch TV. We were attending an event and didn't spend much time in the room but the veiw was stunning and I would have liked to stay longer.

It took forever for the hot water to reach us. Most of the hot foods for breakfast had red and green peppers in it, which is ok but too much. The bathroom in lobby was out of toilet paper in most stalls.

I love that the hotel does not use air freshener in the lobby or rooms. Other hotels do this and I could choke. The lobby and breakfast area is large and airy with an outdoor patio attached. As a Covid conscious person this makes me happy. It was easy to park in the garage and ride straight up to my room. Parking was reasonable compared with other hotels.

Stain on carpet in room.

Truly the best Hampton Inn we've ever stayed in. Beautiful facility and rooms. I thought that it was brand new! I complimented the manager at how beautiful the hotel was and was shocked to hear the hotel is almost ten years old. I never would guessed it!!

Paying for parking in the garage because but understandable considering it's "downtown".

it was nice and clean and the breakfast spread was decent.

didnt care for the bathroom door- it was a barn door/ sliding style and it was loud and there were gaps that let a lot of light out when it closed which made it difficult to not wake up the other guest in the room when i went for a middle of the night bathroom break. Other than than everything was great and no complaints.

Breakfast was OK. They need to step up the quality of the eggs and sausage. Sausage is too spicy. Eggs tasted bland. Waffles were great though.

We asked the receptionist to have our room cleaned at Day#2 and no one ever showed up. They said that the reason why is because they were short staffed given the holiday weekend. Not acceptable.

Breakfast was great. The main attraction (eggs, sausage etc) was different each day. The little quiche and little breakfast quesadillas were delicious. Though it was summer, I enjoyed the packets of hot chocolate.

Some items were all out.

it was very nice and cosy. the staff were nice. it was very quite in our room and didn’t have any issues with people being loud

had a couple issues when we were trying to swim seeing that was mostly the purpose of us booking at this hotel seeing it had a big pool and a hot tub. some kids were being loud a couple of times. went to the front desk and told them about it and the issues were resolved right away.

The friendliest of staff! The hotel was clean and the breakfast was great!

We were in room 723 and it smelled like rotten feet the whole time we was there. Our clothes even smelled like it, when we left! It was clean, it just smelled bad.