Beautiful place, clean rooms and great location

The algae in the pools and the mosaic tiles in the bathroom which didn’t give the resort vibe

The room was ok but not spacious, the view from the room was absolutely fantastic, cleanliness was on point,..breakfast very fine... the atmosphere the best for anyone on holiday

Customer care lacking... for example I had paid money for nights yet I spent 4 nights... when I tried to contact the reception they were abit rude with no explanation.. They simply say contact agent,, on contacting my agent she tells me they ain't responding to her emails, calls etc... thus was over charged ...I deposited my passports and us dollars but they refused all insisting I first go by train to vivo city to get Singapore dollars which too me many hours stranded and tired as I had spent almost 24 hours from Uganda to Singapore...

Excellent pools, convenience store nearby, location

Restaurant - no free water provided at dinner ($9 for a 750ml bottle of still), saw a kid being sent away for asking for water. Horrible. Breakfast nowhere near justifies the price tag - very basic.

Room was small (as expected) but plenty of room for 2 people. We are a family of four and had interconnecting rooms. Not much room to hang clothes up, but I knew this prior to booking and it wasn't an issue for us. Location was great, within walking distance to everything on the island including universal studios and water park. Pools were fantastic and the kids loved them, also has a swim up bar. We arrived just before 12 noon and were able to check into our rooms early which was a bonus.

Unfortunately the mattresses were too hard for us

The location is decent - close to the tram and beach and universal (like most things in Sentosa). The pool area is AWESOME - REALLY REALLY BIG AND VARIED AND PICTURESQUE. THE 7 - 11 at the complex was a life saver!

The breakfast is way too expensive - and they have NO VEGETARIAN OPTIONS. I would strongly recommend buying breakfast items from the 7-11. Reception Staff was very helpful but a little slow - check in took very long (maybe it was a new person)

We had an amazing stay and absolutely loved the convenience of the location! The proximity to Resorts World, Palawan Beach, Vivocity, and Fort Siloso made it easy to explore and enjoy all that Sentosa has to offer. Having the monorail and bus drop-off close by was a huge plus for getting around. The pool area was a highlight and provided a great spot for relaxation. The staff was incredibly helpful and attentive, assisting with taxis, dinner recommendations, and more. We’d definitely recommend this place to anyone looking to relax by the pool or explore Sentosa Island and the mainland. A wonderful stay overall!

The rooms were small but very clean, and we appreciated having adjoining rooms for the extra space we needed. However, the fridge was quite small; it fit our basics like milk and fruit, but a bit more space would have been helpful. One suggestion would be to provide guests with information or a map showing the nearest supermarket, like FairPrice, for added convenience. Additionally, it would be great if the hotel could work with ComfortDelgro to increase the availability of taxis on the island, especially in the mornings. We often found it challenging to get a taxi, relying mostly on Grab, as no regular taxis were available at peak times.

Incredible architecture and great amenities. Absolutely stunning pool. Friendly staff. Within walking distance to everything in Sentosa; complimentary shuttle and tram helps you beat the heat or rain.

Our room didn’t seem completely clean when we arrived - the floors were maybe swept or vacuumed but not mopped.

Excellent location Beautiful hotel. Fantastic breakfast spread Modern rooms Lovely pools Courteous and helpful staff

Small rooms! We booked two conjoint rooms with a king bed in each for a family of 4 (2x adults and 2x kids) The space within the room was grossly insufficient making it not an ideal space for optimal relaxation. We were thinking how it could have been built to have a bit more space in rooms if so it would have been perfect. Also as the rooms were so small, there are no cupboards for storage - we had 4 luggages and we had to block off one rooms’ entrance to store the luggage. Something that should have been considered at designing stage of this beautiful property.

The room was clean, comfortable and well appointed. The shower and toilet was nice, bed comfortable and a decent amount of channels on the TV. The air conditioner worked well, had a mini fridge, safe and kettle. The pool area was amazing and we spent a lot of time here. The shuttle bus was a great asset but also the monorail was really close as well if the bus time didn't suit.

The room has a complete lack of storage. There is a place to site one suitcase and you will have to live out of that. Maybe 3-4 pegs on the wall if you would like to hang something up. The room sizes in Singapore are generally small across them all and this one was around average. The food and coffee on site was very expensive

We arrived earlier than expected and the staff who greeted us were exceptionally friendly and had two connecting rooms ready for us immediately. After unpacking we visited the pool area. Initially when we booked online we thought there was no way the pool would look like the photos, we thought surely the photos were touched up. Well I am happy to report we were proven wrong. The pool looks exactly like the photos and even better in person. We were blown away so many different areas for the kids to enjoy and we certainly gave the pool bar a good workout. The buffet breakfast had a great selection of food every morning and the hotel has a free shuttle bus service to the Mainland.

We really can't think of anything that could have been better it is a great hotel.