I love the location of the place , its quiet and beautiful. It so refreshing.at the reception they were helpful and friendly. The house was spotless air conditioner was working and the TV I am not complaining at all.we came late around 11:30 at night and called them to Open parking gate for us and they Did immediately. Unfortunately I didn't order any food there we came late and had to leave early but will make sure next time because we will visit again. Lastly R500 for damages that you pay when you arrive. I got it Back on a check out day same time when checking out 🙂.

None

I loved staying there and the staff was just always there to assist and they were continuously minding their business their entire time. Quite friendly staff especially the the dark skinned afro guy and the Zimbabwean lady. To top it off, beautiful location.

My concern was that the sheets have a bit of a funny smell not sure how long you take to change them. And also that ladies using the toilets don't keep it tidy after using it and they leave it dirty and don't flush away their feaces. Also, the slow water coming out of the shower and the toilet as well.

It was a pleasant surprise to receive a message informing us of an upgrade from the booked superior room to a villa. We've been traveling for 4000km looking for our retirement home. So this was indeed lovely. The villa was well appointed and comfortable and well located. Two small observations. Perhaps the cookware could be revisited. The parking is a little small but nothing one couldn't get out of. I'm sure that is on cards during the property ongoing works.

Nothing we could readily think of. Ps...please note the request on photos is in our case irrelevant due to the upgrade.

They quickly respond to any person having a problem. They are friendly and nice to their clients, their facilities are more secured and high privacy quality, shops and tje beach easily accessible

Every time we wana go out we have to call the reception to open the gate for us, there is no iron and ironing board in their rooms, they don't clean your room and change linens if you booked for many days until you checkout. They don't give an option to book for a breakfast if u booked self catering room.

Room was comfortable. Close to amenities and walking distance to the beach. Staff were friendly.

The shower facilities were not the best. Also, the fact that towels are not given to use during the stay - is a bit inconvenient.

The location is great as it is walking distance to the beach and convenient stores and restaurants are all close by.

The bathroom facilities / showers in the rooms could be better / improved. Poor ventalation in the building.

the room was clean and beautiful, an intimate room that’s perfectly fine for a couple and everything on the room was spot on. the staff was lovely and shout out to the guy Augustine 🙌🏻♥️, what a pleasant experience with him and the way he treats the clients big up man.

I didn’t the kitchen and it was filthy and dirty, I think the owner of the property must make sure that the kitchen equipments are clean and the furniture was old and dirty, I think they can change that.

Ive been stayinG t Ballito backpackers for a while and this time was honestly the best. They have done some major improvements and alterations to the rooms and facilities. I will definitely recommend and will visit back soon.

The staff is adorable and very helpful, always there if you have a question or a special request. Some of the cheaper priced rooms don't have windows which can make the room very hot but you can always ask for a fan and they will try to accommodate you. The bathroom on the first floor is very small and uncomfortable, I recommend using the single bathrooms available on the second floor. Never found the light switch for one of them, however..

The first floor bathroom and my bed the first night had a wood plate missing so I slept with my back bent all night, but the next day they arranged another bed for me and everything was much better

Close to restaurants and a sports bar so very noisy at nights until at least 10.30pm. One night/morning I called at 0h40 to complain that the music was excessively loud.