Breakfast was great, the lady serving was very fast and ensured to serve it while it was still warm, good service you are giving to the guests and always ready to help, and you treated everyone you served with respect regardless of their age and skin color, keep up the good work you do, may God bless you, thank you for very nice hot chocolate👌🙌👏. I sincerely apologize for not remembering your name.

Cleaning perfumes are very strong if cleaners can just reduce strong perfumes, the cleaning was perfect it's just me having challenges with strong perfumes. So don't use too much to accommodate those who might struggle

Good morning,  I would like to thank each and every person involved in making our weekend at Formosa Bay and my Bonus daughter's birthday unFORMOSAgettable!!! Amazing, friendly staff, awesome service and especially giving our daughter a gift and card for her birthday aswell!! Thank you for arranging with Ruby Kiss's for the balloons and treat basket! We will most definitely be back in the very near future!! Kind regards and lots of love The Bouwers

My friend and I had a lovely stay at the resort. My friend used both swimming pools and enjoyed herself. The staff was great, exceptional service. The food was great. We had an issue with one of the bedside lamps which was fixed on the same day we reported. Gym facility was clean and well maintained. We would definitely be coming back if we do the Garden Route trip again.

As a family we loved the amount of activities on site from table tennis to playing pool and mini golf and 2 pools. We especially enjoyed the heated pool! Accommodation is large and furnished well. Lovely and private. The bathrooms are neat and clean. Loved that the windows had block out curtains and all rooms had fans. Staff were so great. Friendly, helpful and just generally pleasant. Decently stocked bar on site. Lots of cute rabbits roaming the property.

Had 1 night (out of 3) of quite bad noise from the nearby road and trucks, but I am a very light sleeper.

The property has had a make-over the guest rooms and 2nd swimming pool, and reception area has all been renovated. The property has reinvested back into itself which other facilities around SA should take note of! Good Job Formosa

The games room equipment needs looking at next and a stash of R5 coins daily behind reception for use of the pool table as people don't carry cash would be helpful :)

It was a big unit and very comfortable. The whole facility is more for family but even for my brother and I it was very quiet and enjoyable.

The breakfast. You had to choose from a ready made menu and could not mix and match at all. Like if you wanted some fruits and just a toast and jam it was a no no from the staff. I love my breakfast but this one was not acceptable for me as a guest.

Great value for money property. Location is right on the freeway. Extremely convenient to explore the region. Huge space with seperate living and bedroom. The Kitchen was well supplied with utensils and cutlery. For a family or a group , this is a great choice. The receptionist was kind to let us check in early. Overall a very good experience.

Nothing at all.

The stay was perfect for us

I did not like the fact that I was double-booked and I paid R5600 for 1 night instead of R2800. The hotel and Booking.com did not take responsibility for the mistake and therefore the additional rooms were treated as "no show-up" on the hotel side. This has really upset me. This is not the first time I had problems with my bookings

The reception was friendly and a great welcome after 24hrs of travel. Gave all the information needed. The breakfast was very good, and again, friendly staff. Very large room with windows to the garden. Good security and easy parking.

There had been some cleaning in the hall to my room, and the smell of chemicals pervaded the room (think it was to try masking a guest who had been smoking). This is my only ‘complaint’ - the rest was great.

The room is large and spacious, it has everything you need including an oven and fridge. The bed was comfortable and they have certain DSTV channels. Our room had a balcony and a braai which is an added bonus. There is a nice choice of breakfasts at the restaurant which is included in your stay. The resort is in an ideal position to get to all areas of Plett easily.

I would have liked them to have the full DSTV bouquet.