We loved the pool and area to relax and catch the sun.

There was no cutlery, plates, not even any facilities to make yourself tea or coffee in the room. I found out later that I could pay 20 euro to have a few things brought to my room. At the very least this should be made clear when booking the room.

Beautiful resort with beautiful views. The rooms were big and clean. The food at the restaurant was like lovely at lunch time and the Spanish and Italian restaurant where also great. The pool was a little cold but that was okay as we came in April. Didn't stop us from going in and enjoying it.

The breakfast was cold no matter what time you arrived. We have pre booked a taxi to the airport at the reception and even tho we got confirmation the taxi was never booked. We also asked for someone to help with bags as we was very far from the reception and no one came.

I loved the layout of the hotel, it was very unique and quaint. I booked an apartment. The kitchen was just OK, a bit tired and would benefit from revamp. Had to hire the cups, plates, pans etc. for the kitchen which I felt was unnecessary. Why have a kitchen if you aren't provided with utensils. Had breakfast and dinner and food was very good. The location is hard to reach, a bus comes every hour but can be difficult to get the times right, we found ourselves waiting at bus stops for long periods. We landed by train from Alicante and the station was a good distance from the hotel. No transfer, rang hotel and no taxi could be booked and we just had to sit and wait about 40 minutes hoping a bus would come which it eventually did. Had to book taxi from hotel back to airport at 50 euro.

No free utensils for kitchen. kitchen needed update. no transport could be provided on arrival from train station.

Great location and easily accessible. The apartments were roomy and perfect for our stay. The reception staff were also quite helpful and gave great recommendations on beaches to visit.

Parking is not free as advertised, if you want to park inside the hotel, which is safer and accessible, you have to pay per night. It’s not easy to know what amenities are available and how to access them. What makes it even harder was language barrier with staff on ground. The pool is also quite small and gets packed quickly with children staying at the location. (Hard to imagine how comfortable the pool would be if the location is full).

Probably the most beautiful resort I’ve ever stayed in, set out like a colourful, little village. We had a superior suite at the top of the property and despite having no sea view we had two little balconies with views to the mountains and down the pretty street and it felt really private. The room was amazing - so much space for my niece and I, spotlessly clean, and really comfortable beds. The air con was efficient and black out curtains and shutters meant a great sleep. Great shower. Really good breakfast buffet with plenty of hot, cold, sweet and savoury items. You can sit in or outside to eat. We didn’t eat at lunch or dinner as were out and about in the car but there were two restaurants right by the hotel (one Spanish, one Chinese) as well as its own restaurant and poolside bar. Nearby Villajoyosa is beautiful and has some lovely restaurants - Som de Mar on the sea front in nearby Villajoyosa was fabulous for sharing plates of seafood or a paella. Friendly, courteous staff throughout the resort. Definitely recommend hiring a car and using it as a base to explore (it’s only a few minutes off the main road from Alicante so great for exploring that stretch of the coast). I’m sure it’s lovely as base for those who prefer to just stay on resort all week too.

Nothing. Although if you’re not the sort of person who wants to be away from the main resorts this isn’t for you as there’s nothing within walking distance except houses and the 2 restaurants next door.

The room had a sea view which was lovely. However the room needs a complete update, it looked unkept and . very worn out with the fixtures and fittings. We were very disappointed. We moved rooms as I wanted to stay an extra night. This room had a pool view and was totally improved. Very nice and well kept . A vast difference. The staff are lovely ,the breakfast is good. Beautiful hidden gem. But I have to say I will never ask for a sea view again , I would have complained but it was a short break to see my family from the UK. We will return as I live in Castalla.

1st Room ..sea view as described above. Very poor.

Stunning rustic cobbled village feel to it but small and cosy. Got it for a great price inc breakfast and on arrival was told I was upgraded to a sea view. Lovely sized apartment and balcony. Hotel was so quiet and peaceful, had the whole pool area to myself one day. 2 restaurants next door to the hotel and a shop 10 mins walk up the hill, other than that there is nothing in the area which is more residential and I loved this about it as I was just visiting friends staying nearby. Staff were friendly and helpful and breakfast buffet was sufficient and good quality. I came on my own and would happily stay again for a nice quiet break away. No evening entertainment, probably because it’s out of season, but that was great for me as I just wanted to rest. Probably not suited to families unless just for a base to explore. Nice pool and pool area. Got a taxi to Benidorm one evening which was an experience! Taxi €40 each way and about 30 mins. Hotel also about 30 mins from airport Bus runs from outside hotel

Not the hotel’s fault but would’ve loved a beach within walking distance. I think the small resort of El Campello is only 10-20 bus/taxi away and next time I will probably try this.

Amazing views and beautiful complex. The suite was very spacious. The breakfast was great but dinner wasn't really anything special apart from one night that was outstanding. The pool area is very nice. We will definitely go back for the views. Very nice place to relax and do nothing.

The bathroom was not very clean and smelt bad. There was also nothing in the room not even glasses for some water. I think for the price it should have been included. It also says on booking there's free airport transport and they don't offer this.

It was my summer dream vacation ever! The place was so beautiful, excellent hotel and people always willing to help! I was traveling alone and I really enjoyed my stay at Occidental Pueblo Acantilado! Thank you very much!! 👍 Will visit you again for sure! Oh, and also there are not only shampoo and conditioner in a bathroom, but also shower gel and body lotion!! That was so cute you guys care about these little things that make stay better!

I didn't like that I stayed for 7 days only, I'd like to stay more! 😉

It’s so beautiful really lovely! Staff were so lovely and friendly really went out of their way to make the stay perfect! We stayed for a wedding and they really looked after all of us! Would definitely come back and maybe book a wedding there too. They Italian restaurant was really good! 10/10

I would recommend hiring a car because it is far away from shops and supermarkets. Plus side they have buses which go into towns and they come very hour.