Lovely African bar & pools around the resort. Lots of greenery.

Had a disappointing meal in their main Restuarant… main courses were poor quality - did not expect this.

Lovely food. Really friendly, helpful and warm staff. Great family friendly place to be. Close to the beach and amenities. The attention to detail was great, the scale of the resort was amazing. My kids had a lovely time.

The rooms were noisy. You could hear doors slamming and parties happening from all sides which was challenging with a baby. Also, we wished the swimming pools were heated. The water was too cold for my kids so we ended up only using the pools once or twice in eight days.

Staff was very helpful and friendly. The location is great for when you are up for a very relaxed holiday, whether it is a babymoon, holiday with small children or couples holiday. Very beautifully decorated and clean rooms.

The facilities were not optimal. We had to pay 5 euros to ask for a spoon in our room. There was only one toilet near the pool area (9 pools) - they were very clean though. Also the main bar next to the pool did not have many seats and it was sometimes a bit unclear who/what/where when ordering. Other Lopesan Resorts had a bit more entertainment in the evening, perhaps because this is a childfriendly resort. Not too much to do in the area around.

The hotel was spotlessly clean and the staff were excellent. Our room, a standard double, was very spacious and the bathroom was excellent. The African restaurant was excellent as were the breakfasts with a vast selection on offer.

The hotel is one big wind tunnel. Only the bedroom was an enclosed cosy space. The lounges / bars whilst beautifully decorated and furnished were always subject to drafts which, at this time of year, were a little cool in the evenings. Perhaps an adult only restaurant would be a good idea for those of us that have had kids and now want more peace and quiet.

The resort is awesome! The garden and pool area are even better than a botanical garden. It's like paradise on earth! So beautiful And the food was amazing too! We went on our honeymoon, and eveything was just perfect, we stayed for a week and went full board. We were fully satisfied with everything. We will come back for sure

If you wander around the premises at night, you might encounter cockroaches The lighting in the room is a bit confusing and not bright enough

The design and overall luxury of the hotel is beyond stunning! The pool areas, breakfast buffet, rooms, the incredible decor, even the scent, everything was perfect

Not much. Areas for improvement would be the pool bar food menu and speed and friendliness of staff. It would also be good to have an at sun lounger drinks delivery service via the app, as seen in other hotels, as some pool areas are quite an inconvenient distance to the nearest pool bar.

Beautiful hotel. Very big and took a couple of days to figure out the layout. We had breakfast every morning, it was ok. Very busy in the restaurant. Room was excellent, very spacious with a nice big balcony. Comfy beds. Separate w/c, shower room, which we thought was a great layout. Only about 5 mins walk to beachfront, lovely walk, very safe. Nice bars, restaurants all along the front. All in all, we were delighted with a few relaxing days in January

The place is impressive. First of all, the first impression is the size of the complex, vegetation and smell. Nicely integrated African trees such as baobabs and acacias among the swimming pools, bars and restaurants. Fantastic pools where you can relax. Professional service at the reception. The meals in the buffets are very good, the waiters and chefs in the restaurants provide fantastic service. The rooms are very clean, the cleaning ladies do a great job. There are many boutiques and shops nearby. For sunbathers, there is a great beach just a few hundred meters away. For nature lovers, there are amazing sand dunes stretching to Maspalomas. I can wholeheartedly recommend this hotel.

Great venue in a nice location. Common spaces are beautiful, rooms are clean and big, the gym is not too large but somewhat complete. Not close to the beach, but for me it was not a problem since I like walking and I had a car to go around.

I had the breakfast buffet included. There was a huge choice, but the quality was lacking (especially for every savory option, from ham and cheese, to sausages, eggs, etc). Baked goods and sweets were delicious though.

Breakfast was excellent. Pools and landscaping were fantastic. Atmosphere was really unusual and unique - very interesting and well done. Great proximity to the promenade and dunes.

Could have had more people on reception - had to queue each time. Also the reception staff didn’t really have any suggestions or offer any advice on what we could do in the local area, which was surprising.