The staff are marvellous very helpful indeed Restaurant is excellent and the suites are comfortable Worth noting that you either get the sun in the morning or afternoon so suggest you state what side of the property you want when you book

wi fi was supposed to be good but was quite poor. they were replacing it during our visit. pool staff are very good but at times it seemed short staffed

The resort was amazing, everything we anticipated and more - the staff were fantastic, looked after every need and nothing was too much trouble - it's relatively expensive in comparison to other normal resorts, however a treat worth every penny for something a bit special From the welcome glass of bubbles and chocolates in reception, to the complimentary hats, sunglasses and swim bag - all the facilities in your room that you need, a beautiful bottomless breakfast overlooking the beach and complimentary cocktails and appetiser delivered to your sun lounger (with elasticated towel covers on the beds, spare towels and cushions) We had a suite and have vowed to try to stay here at least one night each time we come to Lanzarote on our own - beautiful place!

Just being picky here - as there wasn't really anything we didn't like - they missed the butter to go with our bread and the potatoes to go with our evening meal, but we asked for them and they were brought straight over, so not an issue at all, but surprising as they were so on the ball with everything else - AMAZING place,

Starting your holiday with being picked up by Lani' private transport, lovely driver, to the welcoming staff & sparkly offered to us when booking in. To being upgraded to the most beautiful suite, including champagne chocolates & flowers. To the beautiful views and decor, to the spa treatments we enjoyed, to the dining restaurant & food, Thankyou to all the attentive staff in every area of this hotel they where outstanding, they couldn't do enough to make our stay luxurious and relaxing..... Thankyou Lani's.

I had high expectations of Lani's due to previous reviews but can safely say they were totally exceeded! This place is a gorgeous oasis in the middle of Playa del Carmen. Stunning design with great use of the relatively limited space they have. Our suite was beautiful and had a real 'wow' factor every time we walked into it! The views are stunning and the lovely small black sand beach below the hotel is perfect for swimming at low tide. What really makes this place though are the staff. Every person we encountered was superb and all genuinely seemed to enjoy working there. From reception to housekeeping to the restaurant and pool staff - all faultless. Yes, it's more expensive than most other places in the area but you get what you pay for! Treat yourself to a stay here - you won't regret it!

Nothing. Everything was outstanding.

Where do I start - the best staff ever - they are amazingly friendly and helpful and go above and beyond - the amazing restaurant staff, fabulous reception staff and the amazing pool lady. The cleanliness of both the rooms and the whole hotel is stunning. The thoughtfulness of the little extras, the incredible quality of the food served in the hotel - together with the more than occasional glass of Carva offered. Just wow!

I didn't like leaving the hotel!

the interiors were fabulous and staff were extremely friendly.

our suite was facing into the restaurant so felt vey exposed and not private enough. there was also a cockroach in the apartment.

This place is amazing. Staff are fantastic. We came for a long weekend on our 20th Anniversary. I choose this hotel based on the reviews id seen and had high expectations. It lived up to everything i had seen. I have no complaints what so ever. Amazing weekend.

I liked everything.

Everything was incredible, from the moment we arrived we were picked up by the hotel in a lovely car and upon arrival of the hotel it was like we were royalty. Nothing was too much for us, our honeymoon suite was beyond outstanding and exceeded our expectations. The view from all over the hotel is perfect. We didn’t really need to leave our hotel room as everything was there, hot tub, hammocks, sun loungers, sea views, a step away from the pool or a 1 minute walk to the beach. The breakfast menu is provided all day so if you fancy brunch instead you can have that, you can have everything off the menu if you wanted. The food is outstanding!!!! The array of drinks and cocktails are fantastic, there is nothing you could want that they don’t have. We will certainly be going back!!

Nothing.

Everything was outstanding. The location, the accommodation but what sets Lanis apart for other 5star accommodation is the staff. Nothing is too much trouble, they create a perfect environment.

Really cannot fault anything!!!!!

I stayed here for the night before my wedding and the night of my wedding and they made my whole experience so enjoyable. All staff were so friendly and nothing was too much for them. They went above and beyond to help my mam when the taxi driver drove off with her suitcase and got onto the taxi company straight away..definitely not in their job description but really appreciated their help! The breakfast was fabulous and the place was so clean and tidy. Would recommend all brides to treat themselves and stay here the night before their wedding.