The rooms here were large and comfortable. The bed and pillows were comfortable and I had no problems with sleeping. Particularly liked the sofa - large and comfortable. The ceiling fans adequately cooled the rooms (stayed in Dec). The fridge/freezer was a good size for self catering holidays. Balcony was large and had 3 chairs and a reclining chair. Also had an airer on balcony which was useful. It was 2 cocktails for 10 euros at pool bar which is great. The location was perfect!! Right in the centre of the strip and just a little way up the hill. Lots of Irish bars close by, supermarkets and shops. Short walk to the beach and strip. Could not fault location (unless you have mobility problems - then there is a short slope up to hotel.) I was provided with washing up liquid andssponge and cloth.

At first I thought the bathroom was a bit run down looking, but was very clean. There were 2 pieces of soap provided but they were broken in to little pieces. There were no tea/coffee/milk sachets which would have been really useful. The bed just had a sheet on and it was quite cold through the night - a bed cover would have been good. There were thick blankets provided in wardrobe which we did use. All of the above did not spoil my stay in any way and I would highly recommend these apartments. I would definitely stay here again.

Great location - great room with a beautiful sea and pool view - lovely little pool bar with very friendly staff - maintenance team around keeping the area clean and tidy every day - lovely apartment with comfy beds an everything we needed - bonus parrots on balcony that we fed each day ! Loved it !!

Nothing , I liked everything , will be booking again.

Sandra who greeted me on my arrival changed the room which I was first offered (see reasons below) and although this took sometime since she was relatively a new employee, I was very appreciative of her assistance with this. On the whole the central location, comfortable well equipped rooms and overall facilities of the Parc Tropical were great. The staff were very helpful, especially Teressa plus the cleaners and pool staff were polite and efficient. I loved Lanzarote, Puerto Del Carmen and this apartment complex so will definitely return to stay here again.

On arrival I was given a room that overlooked a road and three refuse bins which was not what I expected. When I initially booked the pictures shown of the room I chose had a balcony overlooking the pool, so insisted on this. There was a suggestion that by changing my room I would incur a 30 euro charge which I refused to pay and showed evidence of the booking information stored on my phone.

This apartment complex is in a good location close to the beach. The bed was very comfortable. Nice pool. Friendly staff. Local supermarket directly across the road.

The only real problem with these apartments is that they mostly have an east-west orientation - this is great in the summer, because they don't get too hot (which is necessary because there is no air conditioning) - but when I stayed in January the apartment saw no sun and it was quite cold overnight and early in the morning, so I had to use a blanket on the bed.

superb location, sunbeds really good, the extra padding provided extra comfort, shower really powerful, beds very comfortable, spotlessly clean, warm welcome and departure by staff

WiFi was poor. in addition, the apt we stayed in was by the road so quite noisy especially during the night.. … although nothing the apt complex could do but could hear movements and noise in the upstairs apartment with walking around and furniture moving at 2/3/4am which woke us up throughout the night on a number of occasions.

Large ceiling fans, good sized living area, pubs, beach etc 2 minutes away

Sun beds claimed early but unused til mid afternoon despite signage saying towels left unattended for prolonged periods will be removed.

A beautiful complex from the minute you walk into it, the apartment is spotless with everything you need and very comfortable beds, lovely an bright, the pool area is lovely an relaxed with a lovely pool bar an very friendly bar staff, our cleaning lady was fantastic an very pleasant and friendly. It was our first time here but we are going to book here again for our next trip to lanzarote it's a great location. I would highly recommend it to family and friends.

That there was a bath you had to step into to have a shower, but they are working on putting in walk in showers when we there but it doesn't interfere with ur holiday

Loved everything about these apartments, location was perfect everything nearby,supermarket across the road. There's also a pool bar/snacks lovely food which is from nicos restaurant fab staff! We had a room with a big balcony overlooking pool it was amazing, views of sea & mountains, staff here work very hard keeping clean etc plenty sunbeds & pools climatised were so refreshing.It was my hubby 50th birthday & they sent a lovely card & bottle of wine to our room was such a lovely surprise! Would 100% recommend cant wait to go back loved every minute 11days was absolutely fantastic thanks

Nothing

All staff are friendly and efficient, the apartments are super clean and have everything you need for a self catering break. Slightly bigger towels for showers would be the only thing that could be improved. Our lady that serviced the room Kimberley was fabulous

Not in the apartment complex but as soon as you left the apartment , the constant stopping by staff at Nico's restaurant trying to get you in each night, lunchtime. Put me off and would not go in there on principal

Our apartment was very clean and spacious and right beside the pool. The pool area was very tranquil and relaxing. Sun beds had 2" cushions which were very comfortable. Apartment cleaning and towel changing was very frequent. All staff were very friendly and helpful. TV had 4 English channels. Check in was quick and easy. Receptionist very helpful. Location was perfect with the strip just around the corner but yet at night there was no noise and was very quiet despite being so close to the strip. Supermarket just across the road. Would highly recommend.

The bath in our apartment was stained in places and probably needed replacing. Nico's restaurant was expensive in comparison to other restaurant's in Puerto Del Carmen. Other than that there was nothing else.