The apartment was clean and basic. We had book for 5 adults and had to find the sheets and make the sofa bed up ourselves. Central heating with clear controls in the lounge rooms.

Definitely not "lux", but basic. There was a washing machine but no soap for it, a drying rack but no pegs, etc. The location was 1.3km from the Cathedral, which if you have hiked in from the Camino turned out to be a bit too far to be comfortable. The check in takes place at Hotel Lux which is 800m back towards the Cathedral - be alert to this! I believe you can also check in online and receive the codes contactlessly which would definitely be preferable. Once checked out, you can leave your luggage at the hotel (800m away) if you want to send some time in Santiago. It looked like luggage could also be delivered to the hotel if you were forwarding luggage on from there.

I made 2 consecutive bookings in different sized apartments but was swapped at checkin so I could stay in the same one by a lovely lady when I collected the key. Apartment was nicely decorated. Very clean. A very comfortable bed. It is large and airy. Had excellent heating control. No street noise located close to university and the hospital and about a 15 minute walk to the historical centre.

Nothing not to dislike. You do collect the key at the sister hotel which was fine but parking in Santiago is difficult and this just made another stop on route. Been British I'd like to see a kettle and toaster added to the kitchen inventory and perhaps wine glasses aswel as the large water glasses.

Really great value place. Spacious, clean, not far from the old town. The main bed was comfortable and it was warm. Friendly staff in the hotel and we appreciated the 12pm checkout.

The place was laid out strangely, e.g beds positioned directly under the velux windows so the light that came round the edges of the blinds shone right in your face. The sofa bed was not comfortable, even for one person. It's on a main road so you'll need earplugs. The kitchen has the minimum equipment and no kettle or toaster. Picking the key up from a different location was a bit of a nuisance.

The apartment was exceptionally clean,comfortable and pleasantly decorated in a quiet location close to the university and the hospital and 20 minutes walk from the historical centre. Also must add we loved the smell of the house liquid soap.

We were there 5 nights and we don’t think we had a visit from house keeping. There were ample towels left for 2 people so wasn’t necessary but we were told we would get a visit. Being British I’d add a kettle and a toaster to the kitchen inventory and wine glasses, as the water glasses were huge.

This property was really great and fantastic value. The bedrooms and sitting room had very basic furnishings, but the beds were extremely comfortable, the office desk and chair were great, and the blackout shutters worked well. The bathroom and separate shower were spotlessly clean, and the hot water was plentiful with good pressure. The toiletries were nice there were plenty of towels provided. The kitchen was excellently kitted out (microwave/oven, hob, dishwasher, large fridge with freezer, plenty of cupboards. An ironing board and iron and clothes horse were also supplied. We had one issue with the heating (stayed in February, so it was cool), but a message to the 'host' hotel and it was sorted later that day. We stayed several weeks as we were visiting the University, and the apartment was cleaned every second day or so with clean sheets and towels as needed. The location was excellent, directly across from the University and about a 15-minute walk to the Cathedral. The area was so safe, and there were lots of restaurants, shops and cafés nearby.

It is a little inconvenient to have to pick up the keys at the hotel, but this was well-communicated so we could factor that into our journey. Occasionally a little noisy with other guests moving around.

Nice comfortable apartment. Easy 15 walk to the Cathedral. Lots of restaurants and shopping in the area that was not tourism centric.

A few basic things in the kitchen like oil, sugar, salt, Instant coffee and tea would be nice. Also, the apartment was not ready until 4:30 and even through the staff was nice and offered me a cup of coffee while I waited, It was still an inconvenience. 4:00 check-in is on the later side and it should be ready on time.

Hotel was very welcoming and sent information of where to go when checking in. The apartment was clean, nice lay out and nice views

WIFI was slow and connection was weak!!! Would have been nice to have some Information on how to use the laundry machine, how to turn the air con on. The location was a bit noisy at nights as next to a university and Main Street so if you had the windows open you heard noise from the outside

The apartment was a perfect size for the 4 of us, two bathrooms is a great asset! Beds were comfortable, towels for everyone, clean apartment, and we loved the mini balcony. Great location too (15 mins walk from the centre)

It would have been 10/10 if there were few a basic ingredients in the kitchen: salt, sugar, pepper, oil, coffee, tea...

Spaciousness and comfortable beds. A little dated but functional

Distance from hotel reception was almost a km and we would have had to walk our two large suitcases to the reception in order to start the Camino. The hotel should offer a service of collection or allow the taxi driver the code to get in to retrieve cases.

Lovely spacious apartment and comfy beds. Lovely bathroom. Well equipped. Close to bars and restaurants and a short walk to the old town

It was a bit loud at night and by a main road but it is in a city so to be expected! No parking directly outside so difficult bringing in bags etc.