Just about everything. The property has been described as 'old-fashioned'. I would suggest that 'timeless' might be more appropriate; lovely wooden panelling doesn't age. Our room was large and with a beautiful view over the town square and a bathroom with a large, corner Jacuzzi. The staff were extremely friendly and helpful, though few spoke much English and my Italian (the first language of many of them) is completely non-existent. Nevertheless, with a bit of give and take - and quite a lot of laughter - all went well. The restaurant, which I may review separately, was superb.

The breakfasts were not buffets and were no more than adequate. Otherwise, a very few minor points, the principal of which would be the lack of a shaver point in the bathroom. Attention to one or two loose bathroom fittings would also do no harm, though everything worked.

Nice room - spacious, large tub, plenty of room to sort luggage. Bed was comfy. Breakfast was good. Location was great - next to old castle in the old part of town. We sat in the old plaza in front of the hotel to have a glass of wine and people watch. The owner was very welcoming - nice to talk with him. Short walk to the train station.

Very convenient if you arrive at the train station, a walk along a cobbled street about ten minutes. Very dated and old fashioned hotel and no English spoken but friendly staff. The room we had was a spa room which was spacious and facing the pedestrian square. Some rooms would face the busy road and as there is no air conditioning if you want to sleep with fresh air you will need to have the windows open. Beds were comfortable and the bathroom dated but all worked. Plenty of storage space with two spots for suitcases. Well located to visit the castle and old town. Remarkably quiet for a major stop off point.

the toilet is gorgeous, the nostalgia vibes bring me back to old times. I like the way the owner greet me even though we have language barrier, and both of them are such a wonderful person! owner is super helpful to the customer too, eg: providing guidance and information of local good visit places, that is what i like about this place ! Moreover, the breakfast is so good, we had a very full and yummy breakfast before departing to domodossola ! ☺️

nil

This is an old fashioned hotel, run by the same family for generations. The room was spacious and clean, lots f room for bags and sitting in. The bathroom/spa was a bit difficult to get in and out off but it was spacious. The family and staff running the hotel were very friendly and we enjoyed our stay there. The hotel restaurant serves wholesome meals and we ate all of our meals there during our stay.

A bit dated but the character of the place made this insignificant.

Location is super, walking distance from the train station to the hotel. Also very close to the castle. The room is very nice and clean. Staff are all very friendly. The breakfast is simple and nice.

the sound proof is not really good. Our room is happened to be next to the elevator, so once in a while will heard the sound of the elevator.

Hotel du Pont is a delightful family run hotel with a traditional feel and friendly, helpful staff. We much prefer it to the more modern hotels that lack any Swiss character. We had an excellent (and very reasonably priced) evening meal and a delicious Swiss / French style breakfast with cold meat, cheese and very fresh bread and croissants. There is a very nice looking restaurant but we chose to sit in the cosy bar which is well patronised by local people. Hotel du Pont is in a great location less than 10 minutes walk from the railway station and close to the town centre and the castle.

Nothing!

The service from the hotel's personal is outstanding. Very sensitive to the customer's personal preferences. Also the hotel is very clean and the equipment, furnitures are of high "Swiss" quality. The rooms are nicer than the photos suggested, and the team takes care of them also in the details, which make the clients feel at home.

The outside seating area of the hotel was perfect for an end of day drink before heading out into the town (which is literally just around the corner). Breakfast at the hotel was great, typical continental breakfast, but very good quality. Rooms were clean, and most importantly, the bed was very comfortable.

Nothing comes to mind.

I do not generally eat an early breakfast but the food on offer was fresh and plentiful. Location of the Hotel is central and all local amenities within easy walking distance. Public transport links are all close by. The staff are excellent, nothing was too much trouble. The terrace / restaurant are very good with an excellent, varied menu. I shall use this Hotel on my next visit.

No complaints at all.