Very helpful staff, peaceful area and clean room and bathroom. Close to the aquapark and good connection to the train station.

Rooms are very small. They are not suitable for staying there longer - we just needed a place to sleep for two nights, and for that the rooms were OK. We have been missing table were we could play games etc. At the breakfast we have been missing warm food (sausages, scrambled eggs etc.)

Very comfortable beds and very spacious shower. Everything you need and more.

The pillow was very comfortable however I felt that it was a bit too big and I got lost in it sometimes.

Breakfast was good. The hotel includes a restaurant including outdoor seating that serves Pizzas and Flammkuchen, including some sweet Flammkuchen (e.g. Bananas and Nutella). Staff was very friendly, polite, and courteous. My sister was visiting and didn't speak German and the staff had no problems switching to English for her, for the hotel and restaurant. Not sure how much of what we were offered is consistent, but the service was very good in two more ways. When we realized we were leaving before breakfast started on the last day but had paid for breakfast, the staff prepared nice food to go in a lunch bag. The Brigerbad thermal bath is a 15 minute walk down the road (or two stops on the bus) and our stay included a discount to the thermal baths (although that wasn't our reason to stay in the area and we didn't ever use them).

Signage was out of date. Breakfast was indicated to be 7 - 10 am but was only 8 - 10 am and we only found this out after paying for breakfast.

Good location: Next to high way and Brigerbad Thermal. Free parking. Easy to access. Confortable room.

Fridge is not cool enough even if I have set it to 7 degrees.

value for money great location nice room easy check-in

no breakfast or room service

Large 2-room mini suite and large bathroom on quiet street/area. Staff were helpful with storing our bicycles, and easy walk to the thermal baths (15 min). The restaurant was pleasant with good outdoor seating options and excellent pizza (recommend the “Romerhof” calzone!).

Staff were clearly busy running restaurant and hotel, and made good efforts all around, but did feel a bit grumpy at times. Room had leak under the sink, which made the bathroom quite wet and resulted in some challenges in the morning.

No frills accommodation in good location for travellers . Host was very helpful but no staff on site

Visited in off season so no breakfast or restaurant available

Breakfast was ok for the value and taking into account that this is "Switzerland". Location close to Randa (45min by car) where you can access Europabrücke and 10min more to Täsch (train access to Zermatt).

The buffet breakfast was excellent and had everything we needed. The location was also great! There's a stop for public transport just next to the facility. It's also just a few minutes to the Thermalbad and to the city center.

Price, comfortable beds,clean

No staff in property, No breakfast, No catle for tea or coffe, No respond from host