Very nice small hotel at an excellent location. Friendly and helpfull staff. Cozy restaurant wit hogh quality food.

The hotel does not have air conditioning. In de summer period rooms get very hot, and remain unpleasantly warm during the night.

The location is great, and parking spots right across from the hotel entrance, which was very convenient. Staff were very friendly and helpful. We stayed over Easter break and received beautiful Easter bunny bags, which we thought were a lovely touch. Breakfast was nice, and the restaurant is excellent (recommend the pizza 100% - they have proper kitchen oven and an Italian chef who makes them). The room was very large and had a nice balcony.

The only complaint was that we booked a double room and in our case it was two single beds pushed together rather than a standard double bed so it was not very comfortable because there was a gap right down the middle of the bed and if we moved too much the beds divided but asides from this, everything else was perfect.

The views were breathtaking, the dinner at the restaurant was great with huge portions, the large bathrooms, the comfortable rooms, daily housekeeping

Breakfast was very basic, no hot options in eggs except boiled, cold breads (no other bakery products). But large spread of cheese. The only way to access anything in the Lucerne neighborhood is to take the ferry. Since it was raining during our entire stay, we couldn’t access the hiking around mount Rigi, which is a shame as that’s what we were hoping to do when we booked the property. So we had to commute in the ferry everyday, the ferry timings are not very frequent, which meant waiting for long durations.

This is a family run hotel and you can notice this immediately as everyone was super friendly and helpful. We had a 'basic' room, but this one was spacious, separate bathroom and toilet and had a terrace with view on the lake. We also had a great evening at the restaurant with the twins Gabor and Adam and the food was great. Overall are stay exceeded our expectations, we will come back!

Our room was in between two floors, which was a bit difficult to reach with the baby stroller as the elevator didn't reach in between floors. But we booked the same day so we fully understand that this could not be taken into account and we did manage perfectly in the end. Nothing else to add, our stay was wonderful.

A wonderful homebase to explore the Luzern region, while soaking-in the Lake Luzern beauty. A daily assortment of breakfast items served daily, including homemade Muesli. Various coffee preparations (Cappuccino, Americano, etc..) as well as "a la minute" soft boiled egg offered by the host (the family matriarch), all served with a dose of beaming enthusiasm to perk up your day.

Can't speak about all the rooms, but the one we stayed in needs a little decor reset - dark color carpet, and hospital white walls - not exactly pleasing to the eye, n'est-ce-pas.

Beautiful lake view from balcony, staff were all exceptionally gracious and accommodating.

No a/c

I accidentally rented one room that had 2 beds (per booking.com description) however upon arrival we were informed that the booking was incorrect but the staff was so amazing that they understood the situation and helped accommodate my entire family. The hotel is family run and you can tell the love every employer has for this establishment. Although booking.com made a mistake on their website the hotel itself did everything in its power to make the issue right.

We had a wonderful stay at the Seehotel Gotthard! The room was fantastic, well lit with a great view of the lake just in front, and with a balcony. The staff made the whole experience even better, always friendly and smiling, and very prompt to help us with our requests (parking spot, quite last minute restaurant reservation). The restaurant just by the lake is superb, and we ended up eating there every evening. We also had access to the nearby pool, and of course the lake! We'll return the first chance we get :)

A single mattress on a double bed is more comfortable than twin mattresses, but this was indicated in the reservation (twin room).

The breakfast was continental with cereals, fresh fruits, breads, pastries, homemade jam & yogurt. Staff was amazing! Patricia helped us out when we needed an extra towel & ideas on what to do. Fabio was an awesome waiter. The whole staff was very accommodating. The restaurant was probably our best meal in Switzerland to date. All 4 of us had amazing dishes: cubed sirloin with French frys, grilled chicken with creamy basil sauce-out of this world & perch fish with frys, even my daughters kids pasta was yummy.

The town was quiet & most restaurants & shops closed early. No A/C, but the weather was nice enough to keep windows open so not an issue.

Everything! Breakfast was amazing, I have my dog with me who gets excited in the morning so they gave me a tray to bring the breakfast to my room to eat - I have a balcony with views of the lake (Why would anyone want to eat in the dining room when you can dine with a lake view?!) The bed is super comfy, staffs are friendly and happy to assist with any requests. The hotel has standup paddle boards nad kayaks you can take out for free however it was very windy when we were there so we didn't do it. I really wish I could though! But most importantly, the VIEWS from this hotel is nothing short of outstanding! I mean it's Switzerland and the views never dissapoint but to be able to see the lake from your room (Balcony) at this price point? And the lake is in a few steps away in front of the hotel? It is simply unheard of! I was originally going to stay in Lucerne but so glad I found this place instead!