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8.9

1,107 reviews

Boutique Hotel Balm

Boutique Hotel Balm

Balmstr. 3 , Luzern, 6045, Switzerland

Reservations:

+1-833-728-2041

Choose dates to view prices

Skiing

Restaurant

Outdoor swimming pool

Free Private Parking

Free wifi

Bar

Sun deck

Tour desk

Boutique Hotel Balm

Welcome to Boutique Hotel Balm, a charming 3-star hotel located in the beautiful city of Luzern, Switzerland. Situated just 2.9mi from the city center, Boutique Hotel Balm offers a peaceful retreat while still being close to all the attractions and activities Luzern has to offer. With 1107 reviews from satisfied guests, you can trust that your stay at Boutique Hotel Balm will be a memorable one.

The hotel offers a range of amenities to ensure your comfort and enjoyment during your stay. Start your day off right with a delicious breakfast, included in the minimum price of $120. Take a refreshing dip in the outdoor swimming pool, or relax on the sun deck and terrace. The hotel also features a bar, restaurant, and room service for your dining convenience. For those traveling with pets, Boutique Hotel Balm is pet-friendly, with some extra charges applicable.

In addition to its convenient location and excellent amenities, Boutique Hotel Balm provides a range of other services to enhance your stay. From private parking and free wifi to a golf course and kids' meals, the hotel has everything you need for a relaxing and enjoyable stay. The friendly staff are always on hand to assist with any needs or questions you may have, and the comfortable, non-smoking rooms with private bathrooms ensure a restful night's sleep. So why wait? Book your stay at Boutique Hotel Balm today and experience the best of Luzern!

After a day of exploring the beautiful city of Luzern, why not take a refreshing dip in our seasonal outdoor pool? The pool at Boutique Hotel Balm is the perfect spot to unwind and soak up the sun. Lounge on the comfortable sun deck or terrace, and enjoy a cocktail from our bar while you take in the stunning views of the surrounding area. Whether you want to relax or cool off after a long day of sightseeing, our pool area is the ideal place to do it.

When it comes to dining options, Boutique Hotel Balm has you covered. Our on-site restaurants offer a range of delicious cuisines to suit every palate. For an elegant dining experience, head to La Pistache, our modern French and seafood restaurant. Indulge in delectable dishes made with fresh, local ingredients, and savor the flavors of the region. If you're looking for a more casual dining option, our Bistro restaurant is perfect for families. With a modern ambiance and a menu featuring European classics, there's something for everyone to enjoy. Room service is also available for those who prefer to dine in the comfort of their own room.

At Boutique Hotel Balm, we understand the importance of convenience. That's why we offer a variety of payment options to suit your needs. Whether you prefer to pay with cash or credit card, we accept American Express, Mastercard, Diners Club, Visa, Maestro, and EC-Card. We want to ensure that your stay is as hassle-free as possible, so you can focus on creating lasting memories during your time in Luzern.

With its peaceful location, excellent amenities, and range of services, Boutique Hotel Balm truly has everything you need for an unforgettable stay. From the moment you arrive, our friendly staff will be on hand to assist you with any needs or questions you may have. And when it's time to relax, our comfortable, non-smoking rooms with private bathrooms provide the perfect retreat. So why wait? Book your stay at Boutique Hotel Balm today and experience the best that Luzern has to offer.

Closest airports

Zurich Airport

29.6mi

Bern Airport

42.1mi

EuroAirport Basel–Mulhouse–Freiburg

54.5mi

Most popular amenities

Skiing

Restaurant

Outdoor swimming pool

Free Private Parking

Free wifi

Bar

Sun deck

Tour desk

Parking On Site

Terrace

Non-smoking rooms

Beach chairs/Loungers

Playground

Garden

Bathtub

Free toiletries

Rooms

Triple Room in Boutique Hotel Balm

Show 6 photos

Triple Room

1 King Size Bed

1 Sofa Bed

290 sqft

Private Bathroom

Bathtub

Flat-screen TV

Free toiletries

x3

+

x4

More details

The rooms feature a bathroom with shower or bath tub, hairdryer and heated towel rack. Some rooms have a balcony. 1 baby cot is possible (no extra bed).

Quadruple Room in Boutique Hotel Balm

Show 5 photos

Quadruple Room

1 King Size Bed

1 Sofa Bed

290 sqft

Private Bathroom

Bathtub

Flat-screen TV

Free toiletries

x4

+

x3

More details

The rooms feature a bathroom with shower or bath tub, hairdryer and heated towel rack. Some rooms have a balcony. 1 baby cot is possible (no extra bed).

Economy Double Room in Boutique Hotel Balm

Show 5 photos

Economy

1 Double Bed

170 sqft

Private Bathroom

Flat-screen TV

Free toiletries

Shower

x10

+

x6

More details

Smaller double room. No extra beds or baby cots are possible. The maximum number of guests in this room including a child/baby is 2.

Single Room in Boutique Hotel Balm

Show 4 photos

Single Room

1 Twin Bed

170 sqft

Private Bathroom

Flat-screen TV

Free toiletries

Shower

+

More details

The rooms feature a bathroom with shower, hairdryer and heated towel rack. Some rooms have a balcony. No extra beds or baby cots are possible.

Show 10 photos

Double Room

290 sqft

Flat-screen TV

x4

+

x3

More details

The rooms feature a bathroom with shower or bath tub, hairdryer and heated towel rack. Some rooms have a balcony.

Double Room in Boutique Hotel Balm

Show 10 photos

King Room

1 King Size Bed

290 sqft

Private Bathroom

Bathtub

Flat-screen TV

Free toiletries

More details

Guest reviews

8.9

1,107 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Stuart

10

January 2025

2nd time we have stayed here in the last 3 years, its a fantastic family run hotel, a short bus ride from the centre of Luzern, but you get free public transport with your stay here, bus stop is directly outside hotel and buses are every 10 or 15 mins depending on time of day. Staff are exceptional, very friendly and very helpful and knowledgeable. Breakfast is of very high quality and plentiful. The hotel is the cleanest we have ever stayed in, the rooms are large and many have great views over the lake and mountains, well worth asking for an upgrade when booking to make sure you get a view, and not an expensive upgrade either! They also have a very good restaurant at the hotel which produces the best food we have ever eaten. All in all we cant recommend this hotel highly enough it is just a superb hotel to relax and use as a base to travel locally from.

Absolutely nothing, its just superb!

🇺🇸

Gibbs

10

December 2024

The property is a beautiful older hotel that looks recently renovated with nicely appointed rooms. We had an adjoining room to our kids with a nice patio overlooking the lake. The hotel breakfast is amazing, ample, and delicious - way nicer than a US style hotel breakfast. The hotel also provided our family of five with bus passes into the city of Lucerne with a bus stop directly outside the hotel. The staff were very welcoming, accommodating and kind. We would happily stay again and will definitely recommend this to anyone traveling to the area of Lucerne.

There was nothing negative about our stay.

🇦🇺

Soniazimmermann

8.2

December 2024

Great breakfast with 5 different types of breads/ croissants, cold meats and cheese, yummy raspberry muesli, fresh fruit, Mörenkopf sweet, OJ, kindly still served despite late start to the day, meaning we arrived at the end of their breakfast time but after checking with the chef, they still allowed us to eat, which was most appreciated. The two main managers were very efficient and worked well with their team, especially the male manager, who was also very friendly and welcoming with a smile. The room was comfortable and spacious. Free carpark appreciated with possibility of free transport into the city with public transport with times given. Given water bottles at check out for traveling on. 2 room unit.

Room on second floor, no lift.

🇦🇺

Debbie

9.1

June 2023

Friendly, family run hotel. Lovely location with mountain views, away from touristy parts. Parking included and easy to get to the city by bus. Good restaurant onsite.

Note there’s no fridge or air conditioning but the tap water is drinkable and cold and windows can be left open.

🇨🇭

Lester

10

October 2024

Staying here was truly a memorable experience, made even better by the outstanding staff who went above and beyond to accommodate us. I was in Lucerne to compete in the Swiss City Marathon, and they graciously prepared an early breakfast to fit my race schedule. Edith at reception was incredibly thoughtful, taking time to calm my nerves and ensuring I had everything I needed for the big day. It was the kind of personal touch that’s rare to find and so appreciated. The hotel’s onsite restaurant and Bistro were constantly buzzing with patrons, a clear indication of their popularity. Although we didn’t get a chance to dine in this time, we’ll definitely be trying them on our next visit. With service and atmosphere this exceptional, we wouldn’t think of staying anywhere else in Lucerne!

🇹🇭

Jay

9.1

October 2024

The room was like new because recently renovated. Very nice shower, the heaters worked well. We arrived at night and wet from the rain so it was really nice having a warm shower and relaxing evening in-room. Great surprise in the morning with the view of the lake and the goats in the beautiful green garden in the back yard. Bed was comfy and the linen very clean with a good smell, too. Lots of TV channels, perfect for our lazy time. Breakfast was good, not a lot of choices but good quality products, enough to get you started for the day!

We mentioned that we will arrive at 8-9pm as we took a last minute road trip. We arrived at 9.12pm and were reminded that checkin is until 9pm... Well, sorry about that lol. We weren't able to order a drink or snacks/food at the bar and restaurant because it apparently closed at 9pm, however the host just served a last round to a table that was seating there when we walked in. No toothpaste nor slippers nor bathrobes provided. Not an issue for us but that would normally be the minimum expected.

🇦🇺

Toni-ann

9.1

March 2024

Our room was spacious and large enough for the 9 nights we had in Luzern to spread out a bit and not get under each others' feet. The bathroom has all the essentials. There was a little area to the side with a sofa bed/couch - perfect for relaxing after a day out and about. There isn't a closed cupboard but there is enough shelving available. The staff were incredibly friendly and helpful. The buffet breakfast was superb with a great choice of hot and cold dishes. I can imagine it being awesome to sit in the outdoor area in the warmer months. Free parking and a free travel card to catch the bus into Luzern (about a 10 minute ride), which stops directly outside the hotel. The photos do not do the room justice - it is far more cosy and less spartan than what is depicted. We loved our stay and will definitely book here the next time we are in Luzern.

The heating in the room was far too hot. We did ask for it to be turned down (we couldn't find a switch in the room) and this was done when we asked, but sometimes it was easier just to open the windows.

🇮🇳

Jyotsna

10

September 2024

We loved our stay at the Hotel Balm. The property is very well maintained and the hosts were welcoming and kind; our room was spacious, clean and so very comfortable. The outdoor swimming pool with an amazing view was a bonus. The bus 24 stops right outside the hotel so there's no stress about reaching the hotel. The breakfast service was quick; and we enjoyed a delicious dinner at the Hotel's restaurant la Pistache. Thanks to Hotel Balm for making our stay memorable.

-

🇲🇻

Ahmed

10

April 2024

Beautiful locations with perfect scenery, the hotel was very pretty with an amazing pool with mountain views. Our room was spacious and comfortable . We really appreciate LIAN who was very kind and helpful throughout our stay and even at the end. She is very professional and makes sure the guests are comfortable during the stay. A very warm and generous person 😊

When we checked out we the staff on the reception had a misunderstanding that our upgrade was not paid when we actually did while we checked in. Luckily we had the paid receipt otherwise it would be a difficult situation as the staff on the reception was quite rude and talked as if we didnt pay even after we provided the receipt. It would have been great if they discussed with the colleague who checked us in and cleared their misunderstanding or what ever mistakes she made while she checked us in.it was not our problem hence we firmly believe the way the girl in the reception could have handled it professionally, our stay was beautiful at the end creating mess was sad.

🇵🇰

Naureen

10

February 2024

Breakfast was very good. Loved the honey each day. Omelette was very good. Wide variety of flavoured teas. Very friendly and helpful staff. The location was superb just right across the bus stand. Lucerne station is just less than 10 mins away by bus. Bus comes every 15 mins. Wide variety of food choices at the station. Loved the shawarma (grilled chicken/beef wrap) at Istanbul restaurant at Lucerne station. There's a big Coop at the station with plenty of food choices to grab n go. Hotel is close to all main attractions easily accessible by bus and trains. Bus from Lucerne station drops right outside the hotel, so there is no need to get a taxi. Hotel backyard is very beautiful where you can go for a walk. Kids have a play area with swings and see-saw. Would definitely come again. Free roaming Wi-fi for all hotel guests too! Room was spacious to accommodate my family of 4.

Nothing

Points of Interest Around Boutique Hotel Balm

Attractions

Hofkirche

2.7mi

Culture and Congress Centre (KKL)

2.7mi

Lion Monument (Löwendenkmal)

2.9mi

Lucerne Jesuit Church (Jesuitenkirche Luzern)

3mi

Mount Rigi

5.5mi

Engelberg Monastery (Kloster Engelberg)

15.6mi

Titlis Cliff Walk

15.8mi

Zurich Chinese Garden (Chinagarten)

23.1mi

Aare Gorge

23.5mi

Fraumünster Church

23.9mi

Limmatquai

23.9mi

Paradeplatz (Parade Square)

24.2mi

Matterhorn

24.5mi

Lake Brienz (Brienzersee)

25.4mi

First Cliff Walk

30.5mi

Restaurants

La Pistache

Cuisines

  • French
  • Seafood
  • Local
  • European

Ambiances

  • Modern

Bistro

Cuisines

  • European

Ambiances

  • Family Friendly
  • Modern

Pools

Location

  • Outdoor

Availability

  • Seasonal

Amenities of Boutique Hotel Balm

Skiing

Restaurant

Outdoor swimming pool

Free Private Parking

Free wifi

Bar

Sun deck

Tour desk

Parking On Site

Terrace

Non-smoking rooms

Beach chairs/Loungers

Playground

Garden

Bathtub

Free toiletries

Stay rules - Boutique Hotel Balm

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Boutique Hotel Balm

Are pets permitted at Boutique Hotel Balm?

Yes, you can stay with your pet at Hotel Balm. They allow pets, although there may be charges associated with bringing your furry friend along.

At what times are check-in and check-out at Boutique Hotel Balm?

Should you choose to stay at Boutique Hotel Balm, the doors are open for check-in between 03:00 PM and 10:00 PM. Kindly check out by 11:00 AM.

Is there parking at Boutique Hotel Balm?

Yes, Hotel Balm provides free private on-site parking and no reservation is required.

What are the rates at Boutique Hotel Balm?

At Boutique Hotel Balm, you can find rates starting from $120. It's important to consider that room type and booking dates can influence the final price. For clarity on rates, please input your dates.

What are the room types available at Boutique Hotel Balm?

Hotel Balm offers a variety of room types including Single, Triple, Quadruple, Economy Double, and Double rooms. Smoking is not allowed in any of the rooms. The Single Room accommodates 1 adult with 1 Twin bed, while the Triple and Quadruple Rooms accommodate 3 and 4 adults respectively, with 1 King size bed and a Sofa Bed. The Economy Double and Double rooms both accommodate 2 adults, with the Economy Double offering a Double bed and the Double room offering a King size bed.

How can guests spend their time at Boutique Hotel Balm?

At Hotel Balm, guests can enjoy their time by indulging in various leisure amenities. They can take a dip in the outdoor swimming pool or soak up the sun on the sun deck. For those who prefer to stay active, the hotel offers activities like hiking and ping-pong. Families traveling with children can make use of the playground and enjoy board games and puzzles together.

When it comes to dining options, guests have a choice between two on-site restaurants. La Pistache offers a modern ambiance with a variety of cuisines including French, seafood, local, and European. Bistro, on the other hand, provides a family-friendly modern atmosphere along with European cuisine.

To cool off and relax, guests can head to the outdoor pool which is available seasonally. With these amenities, guests at Hotel Balm can have a pleasurable and enjoyable stay.

Does Boutique Hotel Balm feature a pool area?

Hotel Balm has one pool available, but it is only open during specific seasons. The pool is located outdoors.

Are there restaurants located within Boutique Hotel Balm?

Yes, Hotel Balm has two restaurants on site. The first one is called La Pistache and it offers a modern ambiance with French, Seafood, Local, and European cuisines. The second restaurant is called Bistro and it has a family-friendly and modern ambiance with European cuisine.

Can I use my credit card at Boutique Hotel Balm?

Yes, you can use your credit card at Hotel Balm. They accept American Express, Mastercard, Diners Club, Visa, Maestro, and EC-Card. Additionally, cash payments are also accepted.