Location was incredible!! At the edge of Zermatt, right beneath the Matterhorn. What more can you ask for? We were not expecting a full kitchen to able to make any dish we desired, that was a huge plus. The beds were comfortable and the locked storage space sufficient for our needs and suitcases.

We did not have many complaints at Chalet Turbina. Our host was communicative during our stay, but did not respond after we had left and had some questions for her. One thing to be expecting in Zermatt is to travel everywhere by foot, and for everything to be on a hill. The grocery market is 15 minutes away, though it closes at 5pm, which is early for American visitors. However, there are multiple (pricey) restaurants that are open until 10p, so plan your meals accordingly and enjoy yourself, you're in Zermatt!!

The facilities were great: Nice, clean, and organized kitchen and dining area; cute and cozy attic lounge; beds with curtains; spacious lockers for each guest; comfortable shower with good water pressure. The host was responsive and addressed my questions in a timely manner via the Booking messaging feature.

It’s far from the centre, about a 30-minute, mostly uphill walk from the train station. So once you leave for activities or whatnot in the AM, you’ll probably stay out all day as it’ll be out of your way to go back there during the day. Saying that, the walk to the hostel is lovely as you pass through Zermatt.

This is by far the best hostel I have ever stayed at! We were shocked at the price, especially in Switzerland, where a property this wonderful could cost triple the amount to stay. The double room was perfect for two people on the go. The kitchen was clean, well stocked, and easy to use. The upstairs movie room was a treat to unwind in after a day of hiking. And the VIEWS! Just a few steps outside the door and you are greeted by a magnificent view of the Matterhorn and a field of wild flowers. Yes is it a little bit further out of town but the peace and comfort of the stay is totally worth the 10 extra minutes of walking.

Nothing! Genuinely a perfect stay :)

The kitchen facilities and cleanliness are perfect, I never felt so at home, I got every equipment I need for cooking proper meals for family of 5. There are plenty of showers and toilets available, which we never need to wait, and they are very clean. Shower are nice and hot. Bedroom are very quiet, warm, clean and bed is comfortable. Staffs are super friendly and helpful. The area are very pretty and calm, I am still missing the best view of Matterhorn every time I walk in and out of the hostel, I also like it is away from tourists and shops. It took a bus and a bit of walk to the hostel, which makes it not as convenient and the walk to the hostel is not possible for wheeled luggage but that really make the whole experience unique.

To be honest, nothing! May be two more chairs in our 4 beds room would make it perfect.

This is by far the best hostel experience I’ve ever had. It doesn’t feel like a hostel at all, it feels like a home. There are little details that make a huge difference, like the assigned closets, free coffee and other little items available to use, like spices and condiments. The whole place is spotless and the kitchen has modern appliances. The location is away from the busy touristy area, tucked away in the woods next to a stream. The whole thing was just lovely and I would return in a heartbeat

Nothing

I love that the beds were cozy, curtains for privacy. Amazing kitchen and space to cook and mix with others! The night view of the Matterhorn was actually insane

As a female solo traveller, a tad bit secluded. Being away from city centre is okay, but the path to the hostel is a short 50m part of a hiking/walking trail so there are no lights and it can get a bit scary when it gets dark.

The bunk beds are wonderful as were the living + kitchen area. The view of Matterhorn just from outside was awesome. Toilets were clean and not at all smelly.

Location is bit away from the train station (about 30 min walk) while the cable car station is about 10 min walk. I had problem getting hot water but in any case I didn't complain since I didn't need it that much.

The property has everything you need - full equipped kitchen, a room where you can watch Netflix or Apple TV if you’re tired after hiking all day. I felt like it was a plus point that I could just walked off the door and start my hike. I’d advise to buy groceries in advance so you don’t have to go to the city that often.

Everything was good

Location...top of Zermatt so detached from the bustle. Great views. Great quality inside.. more hotel with dorms rather than hostel. I really liked the curtains on the box beds.

Location? 25 mins walk but also free bus Hob too techy .. most people v confused. Recycling facilities in kitchen unclear. Nowhere to wash & dry clothes Atmosphere? For a hostel, people largely kept themselves to themselves. How to build in a bit of soul??

One of the best Hostels I've stayed in. The location is a bit far from the central station, but it is very calm and perfect to start the hiking trails. The building has a classic swiss aspect from the outside but it is very modern on the inside. A very good and comfortable accommodation in general.

Nothing to complain about really.