Call for great rates
+1-833-728-20411,312 reviews
From
$300Bahnhofplatz 18, Zermatt, 3920, Switzerland
Reservations:
+1-833-728-20411,312 reviews
1/126
From
$300Call for great rates
+1-833-728-2041Skiing
Spa/Wellness packages
Indoor swimming pool
Free wifi
Free shuttle
Turkish/Steam Bath
Steam room
Free spa
Welcome to SchlossHotel Zermatt Active & CBD Spa Hotel, a 4-star gem located in the heart of Zermatt, Switzerland. Nestled at Bahnhofplatz 18, this charming hotel is just a short 0.3mi from the vibrant city center, offering easy access to all the exciting attractions the city has to offer. With a stellar rating of 1312 reviews, you can be assured of a memorable stay at this top-rated establishment.
Step into a world of luxury and relaxation at SchlossHotel Zermatt. Indulge in a range of amenities including complimentary skiing and access to a CBD Spa, where you can unwind with wellness packages. Enjoy a dip in the indoor swimming pool, relax in the Turkish/Steam bath, or rejuvenate in the sauna – all for free during your stay. With a 24-hour front desk, free shuttle service, and stunning mountain views, every aspect of your stay is carefully crafted for your comfort and enjoyment.
Experience the ultimate in comfort and convenience with a stay at SchlossHotel Zermatt Active & CBD Spa Hotel. From the fitness center and soundproof rooms to the pet-friendly accommodations with a range of services available, this hotel has everything you need for a perfect getaway. With a location that offers easy access to the city center and a host of amenities to enjoy, your stay at SchlossHotel Zermatt is sure to be truly unforgettable.
At SchlossHotel Zermatt Active & CBD Spa Hotel, your furry friends are more than welcome to join you on your vacation, as this establishment is a pet-friendly accommodation. Charges may apply, ensuring that your pets can enjoy the luxurious amenities and beautiful surroundings just like you do. So, bring your beloved companions along and make unforgettable memories together in the picturesque setting of Zermatt.
Spend your days at the hotel indulging in relaxation and leisure at the indoor swimming pool. Featuring a heated pool that is available all year round, you can take a refreshing dip or simply lounge by the water's edge, admiring the stunning views of the Swiss mountains. After your swim, unwind in the Turkish/Steam bath or sweat it out in the sauna, all complimentary for guests, ensuring that every moment of your stay is filled with tranquility and rejuvenation.
For added convenience, please note that SchlossHotel Zermatt Active & CBD Spa Hotel accepts cash as the only payment method. This straightforward approach makes settling your accommodation bill hassle-free, allowing you to focus on enjoying your stay to the fullest without any unnecessary complications. Book your stay today at SchlossHotel Zermatt for an exceptional Alpine getaway filled with top-notch amenities, picturesque views, and unparalleled relaxation in the heart of Zermatt, Switzerland.
Closest airports
Sion Airport
24.4miMilano Malpensa Airport
54miLugano Airport
55.8miTurin Caselle Airport
57.1miSkiing
Spa/Wellness packages
Indoor swimming pool
Free wifi
Free shuttle
Turkish/Steam Bath
Steam room
Free spa
Sauna
24-hour front desk
Mountain view
Non-smoking rooms
Bar
Fitness center
Kitchenware
Kitchenette
Soundproof rooms
Elevator
Sun deck
Garden
View
Upper floors accessible by elevator
Free toiletries
Bathtub
Terrace
Balcony
Soundproof
Private Bathroom
Show 4 photos
Deluxe 2 King Beds Chalet
Balcony
Flat-screen TV
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Junior Suite, View
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
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Family Multiple Beds Suite
Balcony
Flat-screen TV
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2 Bedroom Chalet
Kitchen
Kitchenette
Balcony
Microwave
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Cottage
Kitchen
Kitchenette
Balcony
Minibar
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View
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
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Deluxe 1 King Bed
Balcony
Flat-screen TV
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Suite
Kitchen
Kitchenette
Balcony
Microwave
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Deluxe
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
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Family Multiple Beds
Balcony
Flat-screen TV
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Family
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
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Apartment, View
Kitchen
Kitchenette
Balcony
Minibar
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Penthouse 3 King Beds Apartment
Kitchenette
Balcony
Flat-screen TV
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Suite, View
Kitchen
Kitchenette
Balcony
Minibar
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Deluxe, View
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
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Show 8 photos
Junior Suite
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
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Boutique Suite
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
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Penthouse
Kitchen
Kitchenette
Balcony
Minibar
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1 Twin Bed
Balcony
Flat-screen TV
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Duplex Junior 1 Queen Bed with Sofabed Suite, View
Balcony
Flat-screen TV
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2 Twin Beds
Balcony
Flat-screen TV
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Deluxe 1 Bedroom 1 Queen Bed, Mountain View
Balcony
Flat-screen TV
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Deluxe 1 Bedroom 2 Twin Beds, Mountain View
Balcony
Flat-screen TV
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Deluxe 1 King Bed Suite
Balcony
Flat-screen TV
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Comfort 1 King Bed
Balcony
Flat-screen TV
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Luxury Suite
Kitchen
Kitchenette
Balcony
Microwave
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1 Double Bed
Balcony
Flat-screen TV
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Penthouse 2 Twin Beds Apartment
Kitchenette
Balcony
Flat-screen TV
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Boutique 1 Queen Bed with Sofabed Suite
Balcony
Flat-screen TV
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Deluxe 4 Twin Beds Apartment
Kitchenette
Balcony
Flat-screen TV
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Show 9 photos
Deluxe 1 Double Bed
Balcony
Flat-screen TV
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Show 6 photos
Duplex Junior Suite, View
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
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More details
Show 4 photos
Family Suite
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
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More details
Show 7 photos
Deluxe 2 King Beds Apartment
Kitchenette
Balcony
Flat-screen TV
+
More details
Show 8 photos
Penthouse Apartment
Kitchen
Kitchenette
Balcony
Microwave
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More details
Show 7 photos
Deluxe Apartment
Kitchen
Kitchenette
Balcony
Microwave
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More details
9.2
1,312 reviewsFrom
$300Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇹🇭
Nattawat
10
10
I like everything here. The food was great, variety to choose. They have fitness and some course like Pilates that need booking. Our rooms have sofa bed it was big and as nice as the main one. Only the entrance of the room is a bit cramp. The receptionist was nice, he recommended a place to eat and visit that we get the best experience we have. He also recommended Unplug Zermatt festival, sadly we didn't go.
Nothing really, everything was better than we expect. If it were to be one thing that would be the price of this Hotel is the most expensive throughout our trip since it's Zermatt, everything is expensive here.
🇺🇸
Tab
10
10
The hotel is in the heart of Zermatt and is nestled in a quiet area with a stunning mountain range view. The staff was very friendly and informative from the first time we entered to the last day. What sets this property from others in the immediate areas is that they have a special entrance and private storage area for your ski equipment. After a full day of skiing, the metallic pool is modern in design, and the in-pool lounge seating with bubbles helped our muscles relax. The breakfast area is well organized, and the service is excellent. The main lobby has a warm fireplace and lounge area that is very inviting. Steps from the main entrance, there are so many options to shop and restaurants to choose from, and eclectic taxi shuttles are abundant and available within seconds of thinking you need one. There are several well-stocked grocery stores nearby that were convenient to use. We particularly loved the winding path to and from the hotel property, which was super easy to walk and picturesque. Overall, we plan to return as the experience as an experienced traveler was outstanding!
🇸🇬
Kenneth
10
10
The location is super convenient, located the nearest to Zermatt station which is just right across the road after alighting. The ambience and architecture are well designed. Staffs are super friendly, always greeting you with a smile. Remember to go to the bar and speak with the female bartender call Miss Lanka; super chatty. I cant bear the leave this hotel after a 3 nights stay and I will strongly recommend this hotel to ALL travellers to Zermatt. They really really did a great job!!
Nothing at all.
🇩🇪
Sebastien
9.1
9.1
Hotel is located few minutes walk from the station. Room was nice, large enough. The room comes with a fridge (free water refilled everyday) and a large bathroom. Very clean and quiet. The CBD spa looks new and is beautiful. Fruits, CBD biscuits, a large selection of tea and water, lemon/mint water, dried banana and coconut are offered. There are 2 saunas, 2 steam baths, one ice room and multiple CBD breeze showers. Not suitable for kids.
The bed was too soft though. If you have back problems I wouldn’t recommend it. We asked for harder pillows, the reception was very kind and brought them to our room.
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Andrea
8.2
8.2
Great breakfast chill atmosphere great staff. The pool is great swam laps in the am and it’s near the lift and train. Do you need a taxi to get to mountainside parties? Yes. But if you don’t know your way around it’s near the main train near lifts ski rentals and walking in the main village area It’s a solid introduction to the mountain - might be perfect spot for you.
Need Evening snacks small bites sandwich’s nuts fruit chips. Dinner not available in the hotel breakfast only.
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Patricia
10
10
Loved the proximity to all things Zermatt, including the train station, restaurants, and Matterhorn activities. Breakfast was excellent. Our room was extremely large, especially by European hotel standards. We truly appreciated having a washer and dryer after two weeks of travel. Our room also had a wraparound balcony with views of the Matterhorn. We definitely would stay there again!
I liked everything about this hotel! Even though there was no AC, we opened all the windows to let in the fresh mountain air at night. However, Booking.com should stop listing AC as an amenity when there is none. We found this to be the case at most of the hotels during our three-week trip.
🇮🇪
Aoife
10
10
This is our second time staying! Location of the property is fab! Very close to the train station so arrival and departure is so easy! Hotel is very clean with a beautiful mix of modern and chalet style decor. Staff were very attentive and obliging. The pool is a great facility. Generous breakfast options available.
We did have robes in the room but did not have slippers to wear down to the pool, and we had not brought our own flip flops, small detail but other guests had slippers. The spa opens quite late on a Sunday morning so you don’t have an opportunity to experience it on Sunday morning before check out.
🇵🇱
Mateusz
10
10
Wow. It was amazing. We booked standard rooms but even though we get room with Matterhorn view. Hotel's localization is just more then perfect. 5min from train station, you don't even need to use taxi you can get to hotel by short walk. It's almost on main street so you are close to everything. Rooms are spaciouse and very comfortable with big bathroom with tube and shower in one. However there was no iron in room but it was that important. Staff is very polite and helpful they always keep smiling. Breakfast had veriuse of choise they have swiss cheese and ham it was deliciouse There is a lot more to list. Our stay in SchlossHotel wss perfect it was really good choise to book accomodation here. SchlosseHotel thank you for having us and made our trip more then perfect. Thank you
There is no such a thing
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Kotchaporn
10
10
Over Expectation !! We booked Boutique Junior Suite in Modern Style Room 35sqm but they upgrade to Luxury Suite 80sqm for us. Love it a lot Hotel's localization is just more then perfect. 2minute walk from train station, no need to catch the taxi. Rooms are spaciouse and very comfortable with big bathroom with tube and shower in one. All Staff are always keep smiling with many of helpful information Cute Breakfast room with delicious food Our stay in SchlossHotel was perfect it was really good choise to book accomodation here. SchlosseHotel thank you for having us and made our trip more then perfect. Thank you
None
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Mary
10
10
Traveled with my husband, son and his girlfriend. Stayed in the Boutique Family Room, which was essentially a 2BR/2BA with a small siting area. Wonderful! Rustic charm, good space and high-end finishes. Very clean. Also had a partial Matterhorn view from balcony. The hotel itself is well situated- a few min walk from the train station, but down a small path and removed from the hustle and bustle of the main drag. Nice to be close to train station if carrying bags/skis. Not sketchy at all- some might think bc it is near the train station- there is nothing sketchy in Zermatt, period. Breakfast was varied and delicious. Used the pool, which is also beautiful. Desk and brkfast room staff were very friendly and helpful- helped with dinner reservations and also gave good advice for things we wanted to do. We enjoyed a glass of wine from the lobby bar in front of lobby fireplace one evening before heading out to dinner. Expensive, but there are not many deals in Zermatt. I would happily stay here again and highly recommend!
The only complaint was that one BR was rather hot in the beginning- we figured out mid-way thru our stay that there is a huge hallway radiator on the other side of the wall (to heat the hallway). which we took it upon ourselves to turn down (there was only 1 other room besides ours that used this hallway). This fixed the problem. In the hotel's defense, we never brought it up to them.
Attractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.7miSunnegga
1.1miZermatt-Matterhorn Ski Paradise
1.1miGornergrat Railway (Gornergrat Bahn)
3.3miMatterhorn Glacier Paradise
6miEcomuseum Simplon
19.1miStockalper Palace
23.2miGlacier Express
23.4miAletsch Glacier
29.4miAttractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.7miSunnegga
1.1miZermatt-Matterhorn Ski Paradise
1.1miGornergrat Railway (Gornergrat Bahn)
3.3miMatterhorn Glacier Paradise
6miEcomuseum Simplon
19.1miStockalper Palace
23.2miGlacier Express
23.4miAletsch Glacier
29.4miAirports
Sion Airport
24.4miMilano Malpensa Airport
54miLugano Airport
55.8miTurin Caselle Airport
57.1miLocation
IndoorFeatures
HeatedAvailability
All seasonSkiing
Spa/Wellness packages
Indoor swimming pool
Free wifi
Free shuttle
Turkish/Steam Bath
Steam room
Free spa
Sauna
24-hour front desk
Mountain view
Non-smoking rooms
Bar
Fitness center
Kitchenware
Kitchenette
Soundproof rooms
Elevator
Sun deck
Garden
View
Upper floors accessible by elevator
Free toiletries
Bathtub
Terrace
Balcony
Soundproof
Private Bathroom
Accessibility
Entire unit located on ground floor
Upper floors accessible by elevator
Upper floors accessible by stairs only
Activities
Cycling
Darts
Game room
Hiking
Ping-pong
Pool table
Skiing
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Ironing service
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Minibar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Invoice provided
Lockers
Private check-in/out
Tour desk
General
Elevator
Family rooms
Hardwood or parquet floors
Heating
Hypoallergenic room available
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Electric kettle
High chair
Kitchenette
Kitchenware
Microwave
Oven
Refrigerator
Stovetop
Toaster
Washing machine
Living Area
Desk
Dining area
Fireplace
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Sun deck
Terrace
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Beauty services
Body scrub
Body treatments
Facial treatments
Fitness
Fitness center
Fitness classes
Free spa
Indoor swimming pool
Locker rooms
Manicure
Massage
Pedicure
Sauna
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Waxing services
Yoga classes
Transportation
Free shuttle
View
Mountain view
View
From
$300Pets
Pets are allowed. Charges may apply.
Internet
WiFi is available in the hotel rooms and is free of charge.
Age restrictions
Age restriction may apply
Parking
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
This property accepts cash only.
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