Very convenient and quiet location with lots of space.

It seems ludicrous to provide the apartment address and then to have a notice with directions to walk to another hotel to check in. Surely the logical thing would be to ask guests to walk from the station, past Denner to the Alpen Hotel to sign in and collect keys. We spent double the time, double the distance (+walking with all of our luggage). I am glad the weather wasn’t terrible. This points to a lack of customer care which is really regrettable.

The heated bathroom floors were my favorite part.. kitchen was ideal as everything in Switzerland is extremely expensive.. the grocery store which was super close to the apartment was clutch and grocery pricing was same as America pricing. Getting off the train and finding the place at night was extremely frustrating and none of the town recognized the place La Pearle apartments but did recognize the sister resort which is where u check in. The “Dude” restaurant located in the sister resort was the only restaurant we ate at in Zermatt and it was crap food with really bad music which skipped every minute. But the server was nice. The “Dude” not recommended to eat… the town is super cute and overall Zermatt is my favorite town in Switzerland..

They should have extra pillows and blankets in the closet .. the TV’s should all have Netflix and the couch in the room looks like it’s from 1971. Old.

Great facilities, easy check in

50 CHF cleaning fee per person per night is absurd.

Great location, clean, quiet at night. We were able to store bags until we could check in.

Construction noise, even though we paid a separate cleaning fee there was a posting in the kitchenette warning of extra charges if the kitchenette was not clean. Either the cleaning fee covers cleaning or it doesn’t! Check in was a pain as you must go to another hotel.

Liked the location of the property and the way it is maintained. It is clean and spacious. The balcony had a nice view. Walkable to the station and view points.

Nothing as such.

Location. Close to grocery, free ebus, and rail station and morning coffee if you don't make your own. Easy walk to the center of action including Gornergrat rail. Economy, very great space and beautiful appointments. More room than expected. Nice balcony ( not a significant view)

European beds were of excellent quality but no optional size pillows (huge ones supplied). Duvet, again high quality but too heavy for season...of course everyone varies in comfort levels and temperatures. If you like heavy duvets and big pillows, you will be exceptionally comfortable. Perhaps you could inquire, otherwise.

Great location. Lots of space but still felt cozy. Good kitchen.

The part that held the shower head up was broken making the water come out at an awkward angle.

The apartment was very spacious. I had a corner room so the balcony extended from the living area {access to one balcony} and also access to another balcony from the bedroom. I had really nice views. Lots of channels on the television. The bed was so very comfortable and the whole apartment very clean. Nice spacious bathroom with a shower over the bath. The apartment location was really central. Overall first class.

May sound a little petty but... The kitchen work surface was a little cramped. Plus there was just one plug socket which was situated behind the microwave oven. This meant that the microwave oven had to be moved to plug in the kettle or the toaster or the coffee maker. Just a bit of a faff and a bit annoying. Other than that 'top marks'.

Apartment has contract with nearby Alpen Resort Hotel and guests can use its Spa for CHF 20/day. Good price for a studio. Well equipped kitchen, all clean, comfy beds. Comfortable location near bus stop and Sunnega ski station. Building of good standing.

No separation on the balcony from the guests in the neighbor room

The staff at the associated hotel was very friendly. The location of the apartment is very convenient in terms of walking distance to the train station and the Sunegga funicular. The kitchen, although very small, was well equipped including Raclette oven and cheese fondue set.

The carpet of the studio could profit from a more profound cleaning. It showed a significant amount of hair traces.