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$300Bahnhofplatz 14 , Zermatt, 3920, Switzerland
Reservations:
+1-833-728-2041690 reviews
1/66
Free wifi
Sauna
Bar
Sun deck
Tour desk
Terrace
Mountain view
Non-smoking rooms
Welcome to Hotel Sarazena, a charming 3-star hotel nestled in the heart of Zermatt, Switzerland. Just a mere 0.3mi away from the city center, this cozy hotel offers guests a convenient location at Bahnhofplatz 14. Boasting 690 reviews, this hotel is a favorite among travelers seeking comfort and relaxation.
Guests at Hotel Sarazena can indulge in a range of amenities including free Wi-Fi, a sauna for some well-deserved relaxation, and breathtaking mountain views. The hotel features non-smoking rooms, a bar for evening drinks, and soundproof accommodations ensuring a peaceful night's sleep. With an elevator for easy access, private bathrooms with free toiletries, bathtubs, and a sun deck, this hotel provides all you need for a memorable stay in Zermatt.
Immerse yourself in the beauty of the Swiss alps from the terrace or garden of Hotel Sarazena. Perfect for those wanting to explore Zermatt, this hotel offers a comfortable retreat after days spent hiking or skiing. Book your stay at Hotel Sarazena for a delightful Swiss getaway filled with relaxation and stunning views.
When you choose to stay at Hotel Sarazena, payment is a breeze with various options available. Cash is accepted, as well as Visa, JCB, Mastercard, and Maestro cards, providing you with flexibility and convenience in settling your bill. After a day of exploring Zermatt or hitting the slopes, you can rest easy knowing that your stay and any additional charges can be easily managed with these widely accepted payment methods.
Nestled in the picturesque Swiss Alps, Hotel Sarazena offers a cozy retreat for travelers seeking comfort and relaxation. With accommodation options like the 2 Beds room accommodating 2 adults and 1 child, you can unwind in a peaceful setting after a day of adventures. Whether you spend your days exploring the charming city center just steps away or lounging on the sun deck with stunning views of the mountains, Hotel Sarazena provides the perfect backdrop for your Swiss getaway.
After immersing yourself in the beauty of Zermatt, Hotel Sarazena invites you to relax and rejuvenate with a sauna session or enjoy a well-deserved drink at the hotel bar. With soundproof rooms ensuring a peaceful night's sleep, you can wake up refreshed and ready to take on another day of exploration. Whether you're a skier, hiker, or simply a traveler seeking tranquility amid the Swiss Alps, Hotel Sarazena offers the ideal blend of comfort, convenience, and stunning views for an unforgettable stay in Zermatt.
Closest airports
Sion Airport
24.3miMilano Malpensa Airport
54.1miLugano Airport
55.8miTurin Caselle Airport
57.1miFree wifi
Sauna
Bar
Sun deck
Tour desk
Terrace
Mountain view
Non-smoking rooms
Soundproof
Elevator
Free toiletries
Bathtub
Garden
View
Upper floors accessible by elevator
Show 13 photos
Single Room
185 sqft
Minibar
Flat-screen TV
+
More details
Rooms facing west, some come with balcony. Please note that extra beds are not available in this room type.
Show 30 photos
Room - 2 Twin
270 sqft
Balcony
Minibar
Flat-screen TV
+
More details
Well-lit rooms facing the south and including a balcony.
9
690 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Vivian
9.1
January 2024
The overall interior of the hotel is prestine, cozy and has a warm, welcoming ambiance. The bed mattresses are so comfortable and is perfect respite after a long day in the alps. Breakfast was ok, nothing extra what matters most is it will fuel us for the day. Although we did not ski, there are ski facilities in the hotel (e.g. ski room), which I thought is really great! The location is just a stone’s throw away to Gornergrat Railway Station, red and green (free) buses- all these will transport you to the magnificent views of Matterhorn and Glacier Paradise.
Emily
8.2
October 2023
This is very near the train station so I did not have to drag my luggage very far. However due to some roadworks the path to the hotel was not so clear. Still it was not that difficult to get to. The staff was warm and welcoming. The gentleman helped me to my room even though there was an elevator. The room was clean and adequate size. The bed was comfortable. Lighting was adequate. There was a kettle and tea and even a fridge. The tv had English channels. The bathroom had a tub and heater. The heater worked the first night but subsequently did not work. Breakfast had variety and was good.
The gentlemen on the first day was welcoming and helpful but did not speak very much English. Another lady staff on the second day came to my room when I complained about the heater not working. She put her hand to the heater and declared it was warm. Did she think I cannot feel that it was stone cold or is her hand not feeling the cold? Or maybe she just want to dismiss the issue for whatever reason. The room also had a heater but I did not use it.
Xiaoling
9.1
October 2023
Staying with Sarah Senna was the right choice for Zermatt. The hotel is very close to the railway station, so it is very convenient to go up the mountain and out for food. Although it took a while to find the hotel entrance due to a navigational error during check-in. Small hotel is very delicate and clean, walkways, small lobby bar, public toilets are revealing the owner's intentions and bourgeois feelings. Although Matt can not be seen from the balcony, the room is large enough to provide comfortable bedding and a relaxing bath after the Matt hike. Breakfast is arranged according to room number, although the breakfast category is not particularly many, but fruit, yogurt, etc. have, and delicious bobo eggs. Although pre-booking, the price is not too high, is the entire trip in Switzerland, a favorite small hotel.
It would be nice to have a room with a view of Matt
Sumit
8.2
March 2023
Super friendly and helpful staff. Comfortable, nicely sized rooms that were cleaned daily. Execllent location very close to the mainline train station, and the Gornergrat lift station and bus stop.
Breakfast was fairly basic - ham, cheese, cereal, pastries/bread, and boiled eggs. No cooked/hot breakfast options with eggs cooked to one's preference, bacon, baked beans, etc. Many channels listed on the TV were not showing/working. Sauna capacity was max 2 people (although it can easily accomodate 5-6 people), and that it needed to be reserved in advance for a set time rather than be used at a guest's convenience. This was not explained (only found out when I went to use the sauna); and having a fixed/reserved time is not helpful, especially as timing on the mountain and getting back to the hotel can vary. This is the first time I've heard of a sauna having to be pre-booked and with such a small capacity.
Helen
9.1
October 2023
It is tucked away down a small lane and has great views of the Matterhorn from its generous-sized balconies. It is small and family owned so the service is personal, not corporate, and the hotel feels loved and cared for.
Masato
10
April 2022
On our arrival day, we were stuck in the traffic queue at the Furka tunnel for 5 hours, which made us finally arrive after 23:00 but the staff had communicated all the instructions for us to be able to enter the hotel and get the keys to our rooms, without late check-in fee or anything. Super nice staff thus, always present and helpful, throughout our stay. The location is super convenient, I've been staying already in almost every possible area in Zermatt, agreed, there are places with a better view but the location is so close to the train, the bus, the shops, I think I'm hooked. Even though it's so close to the Gornergrat train station, it's not noisy at all. The breakfast is exactly what we needed. We didn't book the sauna the very first days, but once we did, we made sure to book it every day. The bathroom looked like new, water pressure was very good, warm water came immediately. Wifi was good enough to connect the Apple TV we brought with us and enjoy it on the TV. We had 2 rooms, on different floors for the kid and us. No problem at all. So if you're in Zermatt on a budget (well, relatively speaking), this is the place to go.
Can't think of anything, really. Perhaps, one thing would be to not expect the luxury or beauty of some other places in Zermatt, but for my part I was more than satisfied. If I really had to find a negative point is that because the price was so good, it might not be available next time we want to book there or the price would eventually reach the level of other places in Z.
Sandy
10
October 2024
The hotel location is very convenient to the train station and to several nice restaurants. It is also right next to the Bahnhofstrasse, the main shopping street in Zermatt. Gornergratbahn, the best access to views of the Matterhorn, is right next door to the hotel. Our balcony provided an excellent view of the top portion of the Matterhorn, which allowed us to get some beautiful photos at sunset. The front desk and breakfast staff were friendly and helpful. The included breakfast had a very nice selection of baked items, fruit and juices.
Bed could have been firmer, but we prefer very firm beds. Same for pillows.
Jeff
9.1
October 2024
The breakfast was very good. The staff at check-in were helpful. They even printed out our seat assignments for the Glacier Express! The location is about 1 minute from the train station. As close as it gets!
Only one thing. We unintentionally broke a rule we didn't know about. At breakfast, we put a couple of pieces of bread and cheese into my wife's bag to eat on the train. When we checked out, we were confronted by the receptionist and asked if we had done that. It was a lot of drama over some bread and cheese. We did it, yes, but we didn't think that it would be a big deal. The bottom line is don't do that. I asked what she wanted us to do about it because we had a train to catch. She let us go with a strong warning to never do that again. It kind of took the joy from my day. It also had me wondering just how it is that they were watching us...
Victor
10
March 2023
it’s very close to ski lift, train station and all the amenities, nice sauna included in the price. very clean and cozy rooms with balconies. a good addition is the sauna (free of charge). very nice and welcoming staff, it’s been our 2nd visit to Zermatt and 2nd time at the same hotel and we will definitely come again to the same place.
Charmaine
10
March 2024
Hotel Sarazena was in the perfect location for our travels with a ski bag and large travel bag. The hotel staff were very friendly and welcoming acknowledging us at all times as we only speak English. Located next to the train up to the mountain and bus 50 metres away. The hotel was so clean and the rooms had all modern facilities, coffee machine, fridge and kettle. You just needed to ask the staff for anything and they were accommodating. The room was very spacious with a lounge and chair for relaxing after skiing, the balcony was amazing in the afternoon sun with a glass of wine and cheese. The breakfast was delicious with lots of options and plenty of variety for the fussy eaters. So glad we selected this property.
Everything was great.
Attractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.7miSunnegga
1.1miZermatt-Matterhorn Ski Paradise
1.1miGornergrat Railway (Gornergrat Bahn)
3.3miMatterhorn Glacier Paradise
6miEcomuseum Simplon
19.2miStockalper Palace
23.3miGlacier Express
23.4miAletsch Glacier
29.5miAttractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.7miSunnegga
1.1miZermatt-Matterhorn Ski Paradise
1.1miGornergrat Railway (Gornergrat Bahn)
3.3miMatterhorn Glacier Paradise
6miEcomuseum Simplon
19.2miStockalper Palace
23.3miGlacier Express
23.4miAletsch Glacier
29.5miAirports
Sion Airport
24.3miMilano Malpensa Airport
54.1miLugano Airport
55.8miTurin Caselle Airport
57.1miFree wifi
Sauna
Bar
Sun deck
Tour desk
Terrace
Mountain view
Non-smoking rooms
Soundproof
Elevator
Free toiletries
Bathtub
Garden
View
Upper floors accessible by elevator
Accessibility
Upper floors accessible by elevator
Activities
Cycling
Hiking
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Entertainment & Family Services
Baby safety gates
Board games/Puzzles
Food & Drink
Bar
Minibar
Packed lunches
Special diet meals (on request)
Wine/Champagne
Front Desk Services
Baggage storage
Concierge
Currency exchange
Express check-in/out
Private check-in/out
Tour desk
General
Carpeted
Convenience store on site
Elevator
Heating
Non-smoking rooms
Smoke-free property
Soundproof
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Outdoors
Garden
Outdoor furniture
Sun deck
Terrace
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Socket near the bed
Safety & security
Fire extinguishers
Key access
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Sauna
View
Mountain view
View
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
6+ years
Extra bed upon request
$44 per person per day
The price in CHF has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Mastercard,
JCB,
Visa,
Maestro,
Cash only
This property accepts cash.
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