One day the water in the shower smelled like poop, i told the reseption, a guy came and tasted the water and said it was fine. But i was -not- but it was good the other days. Execpt that everything was -very- good!

Location - beautiful white sandy beach. Wear booties as there is a lot of sea urchins if you venture far out to sea. Restaurants- staff were accommodating, friendly and polite. Make sure to carry your cellphone as you need to use their app in order to order. Theme nights were indulgent and enjoyable. Make sure to check the menus each night as the restaurants change up the offerings. Staff- Special mention to the ffg people:- Daudi (the boss) Goodluck (mocktails), Cyprian (delicious omelettes), Ramadhan (pasta master), Zawadi (mamma misses you), Fabian (concerning), Neema (always welcoming), Khamis (teaching us Bao Game- we're addicted), Rwiji (brand master), Josephine (cleaned our room), Hasan, Halfan, Ramla, Ziada, Rahima and Cecilia. Facilities- beautifully maintained grounds, swimming pool etc Transport- they had a cart that took you all around the resort.

Our room was not properly inspected, had a musty smell, which dampened our spirit on the first day. Needless to say we were moved to another room and was perfectly happy thereafter. Reception staff are not as welcoming as service staff. They were also not as forthcoming in terms of informing us about the activities, services etc. It rained a few hours in the morning and staff failed to inform us about alternate activities or should perhaps have organized activities. The guide doing the village and cave tours not very interested or knowledgeable.

Absolutely stunning - authentic and built to suit the natural environment with a lot of focus on sustainability and ethical practice. It is a vast campus that can be navigated on foot and also by buggy. The staff were absolutely incredible. They made me feel like I was family and that I had always been a part of them. They made my birthday and engagement celebrations absolutely perfect. I would like to particularly thank Daniele the Chef at The Jetty, Paul - chief of staff, Mary - housekeeping with the best towel and decorative art, Omar, Magdalena, Prosper, Witness, Valeria, Farida, Hamid, Damila (incredible massage), Rashid (great driver who took us to see the turtle sanctuary), Lilian and Hamisi. My fiancée and I can’t wait to return and are recommending so many others to go.

Absolutely nothing - it was perfect

The Beach, Friendly Staff. Melia Zanzibar is a beautiful resort, however, for the price charged rooms needs to be of a better standard. We have also requested for an airport pickup, which was confirmed bu the hotel. When we arrived no driver was waiting for us in the airport. hotel number wasn’t working!

Quality of Food, breakfast needs to have more variety. Rooms need refurbishment

The Jetty bar was marvelous and the staff were friendly with good food and the rooms are spacious and beautiful

The breakfast was more like the same all the time and lacked sea foods

We arrived to Melia from Paje (from small boutique hotel) and we were overwhelmed with customer service level and location of the hotel. Super safe if you are coming with small kids and just want to relax - great food, beautiful infinity pool with kids section, great beach (the ride to the beach is fun). Staff is super friendly with awesome energy. Every dinner there was performance that we enjoyed, kids loved cartoons under stars outdoor. Tasty cocktails and lot's of activities and areas to walk around to keep kids busy. The family room we stayed in was huge with nice garden view and massive bathroom. In general this hotel made our holidays, big thanks to all the STAFF - you guys are awesome!!! Hakuna Matata :)

Beach area and Gabi restaurant were great.

The room was nice but the bathroom was really smelly!

Zanzibar is still developing so set your expectations right :huge facility - welcoming friendly staff - nice sceneries - some food is planted on premises - extra effort to welcome guests -pest control is good -family friendly -one of the good options on the island - many on premise activities-great coffee -good Internet connection -great gym facilities

The below is not to crticize but to improve :Under utilised facility(all activities in in one area ) -sub par food - average room designs for a 5 stars resort -humidity in the rooms - slippery floors in the rooms -lack of food hygiene - lack of information about resort activities -lack of staff hierarchy- the resort left to be run on its own(never saw any manager during our 10 says stay ) -total disregard to sustainability (badly maintained water sprinklers working all day long as one example )-no life guard on pool -total of only 3 pools all over the resort (exclusive access to 1 and one small gym pool )-watery cocktails (using cheap alcohol for alcoholic ones ) -all inclusive formula means u need to pay for many types of food on the menu

The location of the hotel and the views are breathtaking. The whole resort was very nice however the staff was helpful.

I had cockroaches in my room and when they changed it I had them again in the other room.

The hotel is nice but if you do not have LEVEL room you do not have access to the all facilities. The Jetty restaurant is good. same as the beach one. Security o the beach makes a good job not letting even tourists from other hotels access the property

The main pool is overcrowded with kids from 11 am to 18:00. it makes it impossible to swim in it. Luckily there is a second adult-only pool. the other issues in Melia is low tide. The ocean is not accessible for at least have of the day and early sunsets makes swimming in the ocean not so easy. The main restaurant buffet is quite an average quality. My Friends staying in LEVEL room said that it is much better,