The hotel benefits from exceptional staff. Shout out to Kelly on reception who was truly amazing, Puen and housekeeping who did everything to make our stay memorable. The driver Alan was also so kind to us.

Very minor issues that really weren't a problem. The music poolside was a little loud. If we had asked it would have been turned down. Roads around Kata Beach are narrow and busy so one has to take care. Overall a brilliant 3 week stay and would be happy to return. Food in the restaurant was very good and priced in line with other local restaurants. The Hotel is built on the side of a hill so steps are inevitable. If you lack mobility this isn't the hotel for you. We would recommend upgrading to deluxe sea view as its worth it.

Our room had the best view of Kata in my opinion, large clean rooms, good pool and sun loungers. Restaurant served great food. Overall great hotel for the price.

The only down side is the hotel is built on a hill side with lots of stairs to climb to get to the higher up rooms, I would say I had to climb 100? steps to get to my room, times this by 4 or 5 times per day in 30c+ temps and it can get quite tiresome. If you are elderly or in poor physical condition you might want to think twice.

Very good value for money. I really loved the location and the communal pool area / cafe was excellent. The staff were generally very helpfulThe rooms were generally pretty good and we were really pleased that we got an adjoining room for our teenagers. The views were excellent oh and the breakfast was varied and decent standard for a Buffet.

The shower in room 644 was shocking and pointing at your face instead of your head. It was clearly missing an attachment. I made mention of it but simply got a smile but no solution. TV was pointless and didn’t work - no signal…. When we checked in the room wasn’t ready until 4.30pm - 2.5 hours after the 2pm check in time. There was no apology just a smile. I asked if we could keep one of our rooms until 3pm which was 3 hours longer than the 12pm check out as we were getting a late flight to London. The management wouldn’t oblige and instead wanted to charge us 600 Bhat . I thought that was cheeky but declined and didn’t make a fuss.

Stunning location right in between two beaches, Kata and Kata Noi and incredible panoramic sea view from the room. Close proximity to everything, three minute walk to the beach and two steps away from great cafes, shops, laundries, and everything you else you might need. The pool is great, very clean with a good depth for both kids and adults to enjoy. Stuff was incredibly helpful, happy and welcoming. Very kid friendly hotel as well. Massage at this hotel is incredible, I’ve tried few ones around but I should’ve came to have it at the hotel straight away - it was an authentic professional Thai massage done by a real masseuse, which isn’t always the case in Thailand. The only thing to note that the place does have a few steps, however they provide free shuttle to the higher rooms any time you need it, and we liked to walk up for the sake of exercise :)

I liked it all

The dinner restaurant ( not breakfast restaurant ）has a great atmosphere and when a customer enters, the resident singer will welcome the customer and will dedicate songs from their country. He also plays an instrument and sings and plays well. When we entered, we were given a song called The Moon Represents My Heart and then a song called Shanghai Tang. He asked me if I was from Shanghai and I said no, I'm quite far from Shanghai, but I have a friend who is from Shanghai and he said he if Guangzhou twice. After the song, the whole restaurant would applaud for him. It's not like the noise of a bar residency or the clutter of a ground floor singer. The restaurant is just a normal pretty restaurant without him. Swimming pool was also great. I will live in the hotel next time I come back to Thailand just because of the swimming pool, the restaurant and the singer.

No lift, too many steps. It is too hard to carry the luggage up to the room.

91 grueling steps up to my room

91 Grueling steps to my room

Awesome pool. The rooms were spacious and clean, with a big balcony overlooking the pool and beach. Extremely comfortable bed. Breakfasts were nice, not much variety, I'd say average for a 4star hotel. Staff was very nice to us. Supermarket right across the road. Gym is very basic, but sufficient - there's a bench press, barbell, dumbbells, treadmill, and some pull machine.

It takes around 10 minutes to walk to the beach / main street. Hotel is situated on the uphill, so you have to climb a lot of stairs every time. On the upside, you get a nice view of the whole beach.

The swimming pool and dinner restaurant are great. The restaurant is memorable, especially the singer in the restaurant. The staff are approachable and the singer has a very beautiful voice. The food is also perfect. I would call it the most beautiful restaurant I have ever met in Thailand. If I come to Thailand next time I will live in this hotel again, just because the beautiful swimming pool, the restaurant and the singer in the restaurant.

No lift, too many steps. It's so hard to get the luggage up to the room.

Good view. Good location. Great price. Good restaurant, but poor breakfast. Somewhere renovated, somewhere almost tired. A lot of russian package tourists with low level of aspiration and low culture level - but rather, this is a problem for all of Phuket, not only for thus hotel. So, for sure, this is solid 3 star hotel, extremely good 3 stars for its price.

Unruly staff. (Not 4 or 5 star). Some overdated facilities. Poor breakfast (not 4 star).

Great variety for breakfast. The resort is very well located - 10 minutes walk from the beach or a free shuttle service.

There are quite a few steps as the rooms are on different levels- not sure how accessible it is for a wheelchair user or those with reduced mobility.