great property and great location. closer to many facilties and sights for tourists and the staff was very helpful, friendly & professional

it could of been bigger in size and have more breakfast options. the toilet hairdryer equipment needs to be changed as it was kind of faulty and old material.

Very friendly staff with our family (2 aduts and 2 kids), excellent location, many restaurants nearby. Turkish style breakfast, fruit, yogurt and delicious jams. They kept our luggage for us for one night while we were on a tour, they took excellent care of everything. I would return for the price, location and attention of the staff.

The shower had mold on the floor but the rest was ok, a lot of noise from adjacent rooms and the street at night, there is no elevator to the reception (only from the reception to the rooms), ceiling from the entrance to the reception is so low that my husband hit his head. It would have been useful if they informed about the tour services from the moment we requested it by email, and not until our arrival. The breakfast area is not nice, a terrace would be better.

All the staff in the hotel were very friendly and welcoming, we checked-in late at night but just after entering the hotel they helped us with our luggage, then Sakir gave us water and asked if we wanted tea. They upgraded our room and I thanked them for that. The next day the hotel's door lock battery died and Ogün and Shenol dealt with it very quickly and responsibly, fixing it in a few minutes. Afterwards Shenol was concerned that we had left something at the hotel and he made a special call to us. When I renewed my stay the next day, Shenol upgraded my room again, thank you very much! The four staff I met were all very welcoming and polite, each of the four people helped me individually (one of them I forget the name of or I may have misremembered their name), they greeted us every time we met and I was very happy to stay here, the cleaning lady greeted me very warmly and then asked me if I wanted water, a change of towels, if I needed tissues, even though I said I didn't need cleaning today, she still asked many times to make sure I was happy with my stay

Wi-Fi is way weak and photos and videos cannot be refreshed. the window view isn’t good

Sarkir, thank you very much to you and the hotel staff for making sure my parents had a lovely stay and making them feel at home. Quick check-in process and we were all offered water and hot drinks. Rooms were spacious with walk-in showers. Especially happy the hotel had a lift to accomodate my elderly parents. Staff were very friendly and ensure that they guests are kept happy and attended to. Buffet breakfast was also very lovely. Located 2min from the main road/where the trams pass by.

- Wifi in the rooms could be a bit better

Everything was perfect! The staff was amazing. We arrived earlier than expected and they made sure to prepare the room as soon as possible. The room was very nice and spacious with everything we needed. The bed was great. Extremely comfortable. The housekeeper changed our towels daily. The breakfast was also very good and diverse. Only a few minutes away from the main attractions, stores, souvenir shops, restaurants and from the tram station! It was the perfect location! Highly recommend!

The hotel exceeded my expectations. When I entered the hotel I didn't expect much because it didn't look great from the outside, but I was totally wrong. The hotel is very cosy and the staff is super friendly. The location is perfect. I would really recommend it and will definitely go again.

Th breakfast could be better but it was never a problem. There is always something to eat with decent variety

location is surrounded by restaurants, shops and transportation service. Accesibility to famous landmarks is very convenient and so nearby. Services by staff is so pleasant and all are very helpful at all times. Specially the one who assist us on our bags (forgot to take his name) he is always ready to help once he sees you. rooms is so great for its price, very comfortable! Our stay in this facility had been a great experience and is truly recommendable! Thumbs up!

none

Perfect location, all the city sights and good restaurants are within walking distance. Friendly staff, everyday cleaning. The room had everything we needed: very comfortable bed, spacious wardrobe, lots of light and fully renovated modern bathroom with good water pressure, which is surprising for city centre.

Practically non-existent WiFi. Very weak and frequently disappearing connection. It took sometimes 5-8 minutes to just load Google maps and you could forget about social media and calls. Not much noise from the street but a lot from the other rooms which we found out on the very last night when we got new neighbours

Central location, great for getting to the Blue Mosque and other tourist attractions. Good for accessing public transport (slightly bit more time consuming for airport travel-but doable). Staff were very helpful, friendly and housekeeping was great.

Only issue with the room was the view, however, this is only an issue if you want to spend a lot of time in the room itself. Otherwise there were no issues.

The location of the hotel was good Staff were friendly room was cleaned regularly

The room was a bit on the small side. Did not really have space to put our suitcases anywhere as we were put in a corner room The toilet door didn't shut properly as it was a sliding door