The accessibility of the mall from the hotel was really helpful especially for families with kids. The staff were really helpful and extremely courteous. The apartment was very cozy. The breakfast was excellent.We had a great stay and will definitely recommend the residence and hotel to families and friends.

The amenities need to be renovated such as the flush doors. The bathroom sink needs to be properly cleaned.

Our main reason for choosing Pullman is its proximity to the Deira City Center. We opted for a studio apartment this trip. It was quite spacious and travelling with kids, having an aptly equipped kitchenette and laundry made it very convenient. Kavin and Filomeno at the reception were good people and greeted and managed us well. The parking floors directly connected to the hotel made it quite convenient for us to move in and out. Our check in was delayed to 5pm but we were compensated with a 3pm check out.

The sofa bed in the studio apartment was a bit uncomfortable and the bed sheets were too thin due to too many washes I believe. The Shower head in rain mode was spraying water all over the half door which caused the water to seep onto the floor drenching the floor mat completely.

Even though we have visited Dubai on many occasions this was the first time we have stayed at the Pullman Dubai Creek City Residences and Hotel and we enjoyed our stay very much and would not hesitate in staying there again or recommend them to anyone who is looking for comfort, location, value for money, cleanliness and exceptional staff. We stayed in a lovely comfortable apartment in the residences side as there is also a hotel which is exceptional to. We did eat here on various occasions in the Medley Restaurant and the La Fabrique sports bar and the food was excellent. All of the staff are a credit to the Pullman hotel a residences as you could not fault them in any way and they were always pleasant and helpful no matter what you asked them. Keep doing what you are doing as it is definitely working and hopefully we will see you again very soon as we a planning another visit.

There was nothing we disliked at all.

I liked how clean the furniture is. The furniture was not old like other apartment hotels. The colors of the furniture was very peaceful beige and white. The kitchen had all utensils pots knives cutting board. Everything except dishwasher liquid or detergent that you have to buy. Also there was washing machine with dryer all in one. The hotel was connected to city center deira shopping mall.

I didn't like how far was the breakfast restaurant. The guy from the reception told us we have 2 ways to reach the restaurant which was available in the hotel side not the residence side. I had 3 children and two strollers. Either we go down to ground floor then walk across the parking of city center in the hot weather then go inside the hotel and take elevator to 1st floor. Or go to 8th floor go up a small stairs walk through swimming pool area under the scorching sun then another stairs then elevator to ground floor then another elevator to 1st floor. Imagine how hard it is with small kids who are semi sleeping ! Also they should provide more variety of arabic food or at least international rather than focusing on Indian food.

It was a very clean apartment. We were able to check in at almost midnight. Staff were very good

It was an apartment that we required for one night only but didn’t have dishwashing liquid or a sponge or washing powder for the laundry. When asked we were told to buy our own. Usually units have a small amount of each

Very comfortable bed,clean and tidy room.The location is perfect,just a short walk through the parking area to the mall.Amazing service ,excellent customer care with Makunda the housekeeper.Anoop was always ready to assist us,such wonderful person.

The bath is the only issue,water are splashed all over the bathroom,causing the floor to be wet.Not ideal for old people.

Loved everything at Pullman Residences! Had an awesome stay! The room itself with kitchenette and washing machine, king bed size, tv channels etc (one bedroom suite) was superb! The hotel location to the Deira City Centre is very accesible from the basement/parking area. Just about 2-3minutes walk. The hospitality and warm of all the staffs were amazing, especially people from Medley Restaurant. Had a lot variety of food/drink to choose from. The front desk staff and attendants were all helpful and friendly.

Nothing

Room was spacious and very neat. Staff were very courteous and helpful. The meals were very sumptuous and good array of choices. In all a very pleasant stay

For the residences, the fact that I had to go through the pack way every time to get to the canteen was a bit off for me. The alternative to go through the swimming pool was not always available as the pool only opened at 8am by when most time I would have already been on the way. Please make a good passage from the residence to the restaurant in the hotel

Not enough variety for breakfast . Fruit was just apple and pear. The chamberman/ cleaner was very helpful and always looking out for my needs . I think he said his name is Ishwar. Room was perfectly cleaned each day. Didn’t see him on the last day to give him a tip

I was in the residences the location for the breakfast was in the hotel . Location was out of the building

very friendly staff especially Yasir at the reception, very humble man and very understanding, shamila at the restaurant was very friendly aswel. i can say everyone was good. very convenient place close to the mall and train station. definitely planning to stay there again in the future☺️