Friendly staff, cozy room with a modern bathroom. Room service was patient & attentive, the majority of our stay we woke up late and headed out at around 1/2pm each day, room service was made aware when asking, returning just as we left & cleaned the room to a lovely standard. The hotel staff were also incredibly friendly & welcoming.

There is no lift, this can be an issue with heavy suitcases however with a building such as this it is to be expected! Also you can hear your neighbours outside quite easily.

The managers and staff were very helpful. We were on our way to a wedding and running late due to traffic, but although our room wasn't ready yet for check-in, we'd messaged ahead, so were able to quickly change our clothes in the main washrooms and leave our cases in our room. The location was perfect for us, en route to the wedding at Sudeley Castle, and there was plenty of room in the safe free car park in front of the hotel. We got back very late, but the manager was still there to see us in. The room was clean, the furniture was a bit 'tired', but the twin beds were very comfortable, apart from slightly firm pillows which may not suit some. The bathroom was lovely, very modern and immaculate. The shower was a big roomy, modern, hot, rain shower which was much appreciated next morning. It was perhaps a bit expensive, but with such a good location and lovely management I'd definitely stay there again.

Nothing I didn't like really - apart from perhaps the pillows. The furniture was a bit 'tired' - a mixture of cheaper vintage pieces that were a bit sad and neglected - needed a good layer of polish.

The hotel is in a great location for exploring, its not right bang in the centre (15mins away) but to be honest that was a good thing as it was nice and quiet. The hotel itself is really nice, its needs some freshening up and repairs in places but overall it provided everything we needed. Incredibly clean including the room, great breakfast (note the hotel doesn't provide meals outside of this) and the staff were amazing, so friendly and so helpful. Would definitely stay again.

Just needs some TLC in certain areas to bring it up to the standard of other similar hotels we've stayed at.

The Costwold Grange is a nice little spot in Cheltenham. Very well maintained and clean, the stuff was always smiling and available to help at all time. Our room was on the top floor with a back garden view and I have to say it was very quiet and cosy. As we have mentioned at the time of booking that the trip was for our anniversary, they also prepared the room with a small surprise! The hotel was very close to Pittville Park and about 15min walk to the town centre, that is if you are as slow as me though! I would definitely recommend it!

Lovely rooms and facilities . The decoration is so lovely and unique. Although there isn't a lift the staff are very helpful with your luggage.

The bar needs a good clean. Windows are so dirty you notice it as soon as you enter. The gorgeous lanps in the bar are spoilt by the layer of dust!! A quick clean would really set it off and not be the distraction that it is.

A beautiful hotel that has been very well refurbished and updated, but still keeping many of the original features. We were upgraded to an amazing room with the biggest bathroom we've ever been in! The reception staff (we think it was Becky?) was very helpful with ideas on where to eat and how best to find our way around Cheltenham. The breakfast was lovely as were the ladies waiting table. We were only staying one night, but could have easily stayed longer. If we ever find ourselves in Cheltenham again we will definitely stay at The Cotswold Grange.

The only minor negative was that there was no facility for an evening meal at the hotel which is a shame, especially given that the breakfast was so good!

Staff were really friendly on check in and at the bar. Room and whole hotel was clean and tidy. The bathroom was beautiful and well presented A great location for the racecourse. Staff went above and beyond following our visit as we had left something behind in the room which they posted back to us free of charge!

Our room was a little small but still very comfortable. We had a shutter blind on the window and there wasn't really space to fold this out to let more light into the room which would have been nice as we were slightly below ground level.

The staff were extremely pleasant, accommodating and helpful. Our room was not air conditioned and hot, however there was a desk fan and window could open to let air in. As vegans we requested vegan options for the included breakfast. The lady at the front desk took our breakfast order and everything was ready for us the next morning. Wonderful service.

Location was in a quiet, pretty neighborhood which was nice. However it is a 20-30 minute walk to the town center.

The property was what I was looking for. The staff was super friendly. The rooms were a great size. We went by car which meant we could explore everything easily. If you don’t have a car the hotel is still quite central but you’ll have to walk to get to town about 15-20 mins. Very happy with this stay. Would recommend. 😊

They didn’t have an elevator (which was not a big problem and something you can probably know ahead of time if you read the description - which I didn’t) so it means you have to take your luggage up the stairs. Like I said, it wasn’t a problem for us but something to keep in mind if you have a lot of luggage or a disability.

Comfy beds, nice amount of pillows, and a beautiful bathroom. Quiet location with easy walking access to the centre, but this was a good 15-20 mins walk away. Bar is the hotel was nice, though closed at 10pm.

Location wise, we had thought it was a bit more central, so we definitely covered some ground walking wise during our stay! We didn’t have the breakfast, so can’t comment on that, but we did have a drink in the bar and they had a reasonable selection of decent wine.