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7.4

2,066 reviews

Citrus Hotel Cheltenham by Compass Hospitality

Citrus Hotel Cheltenham by Compass Hospitality

Wellington Street, Cheltenham, GL50 1XZ, United Kingdom

Reservations:

+1-833-728-2041

Choose dates to view prices

Free wifi

Streaming service (like Netflix)

Kid-friendly buffet

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Kitchenware

Kitchenette

Citrus Hotel Cheltenham by Compass Hospitality

Welcome to Citrus Hotel Cheltenham by Compass Hospitality, a delightful 3-star hotel located at Wellington Street in the charming city of Cheltenham, United Kingdom. Just a short 0.3mi from the city center, this hotel offers a convenient and comfortable stay for travelers looking to explore the area. With prices starting from $66, it's an affordable option for those seeking a pleasant accommodation.

With 2066 reviews, this hotel has garnered a reputation for providing a welcoming atmosphere and excellent service. Guests can enjoy a variety of amenities including a pet-friendly policy, free WiFi, a golf course for enthusiasts, and a scrumptious kid-friendly buffet. The hotel also boasts a 24-hour front desk, non-smoking rooms, and accessible features like elevators and wheelchair accessibility - ensuring a hassle-free stay for all guests.

Whether you're traveling with family, friends, or solo, Citrus Hotel Cheltenham offers something for everyone. From the well-appointed rooms with kitchenettes and extra long beds to the private parking available on site, this hotel aims to make your stay comfortable and enjoyable. Book your stay now and experience the best of Cheltenham at Citrus Hotel Cheltenham by Compass Hospitality.

At Citrus Hotel Cheltenham, we understand that furry friends are family too, which is why we are delighted to let you know that pets are allowed on request at our hotel. A small charge may apply, but the joy of having your pet accompany you on your travels is priceless. Discover the city with your loyal companions and come back to the comfort of our pet-friendly hotel.

For your convenience, we accept a variety of payment methods including Visa, American Express, Mastercard, Maestro, Solo, and UnionPay. At Citrus Hotel Cheltenham, we aim to make your stay as smooth as possible, starting from the moment you book with us. Whether you prefer the ease of card payments or cash transactions, we've got you covered, ensuring a stress-free experience from check-in to check-out.

If you're looking for a variety of room types to suit your needs, Citrus Hotel Cheltenham has a range of accommodations available. From our spacious Executive Suite with a queen-size bed to the cozy Family Room accommodating up to 4 adults and 3 children, we offer a diverse selection of rooms designed to cater to families, couples, and solo travelers alike. Book your stay with us and discover the perfect room for your Cheltenham adventure at Citrus Hotel Cheltenham by Compass Hospitality.

Closest airports

Gloucestershire Airport

3.9mi

Birmingham Airport

40.8mi

Bristol Airport

45.2mi

Most popular amenities

Free wifi

Streaming service (like Netflix)

Kid-friendly buffet

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Kitchenware

Kitchenette

Elevator

Extra long beds (> 6.5 ft)

Upper floors accessible by elevator

Free toiletries

Bathtub

Rooms

Executive Suite in Citrus Hotel Cheltenham by Compass Hospitality

Show 11 photos

Suite Executive, Queen

1 Queen Size Bed

325 sqft

Private Bathroom

Bathtub

Flat-screen TV

Streaming service (like Netflix)

+

More details

Indulge in luxury in our spacious Executive Suite featuring a Queen size bed, a bathtub, and free toiletries. Ideal for 2 adults and 1 child, located on upper floors accessible by elevator.

Twin Room - Disability Access in Citrus Hotel Cheltenham by Compass Hospitality

Show 7 photos

Standard, 2 Twin, Accessible

2 Twin Beds

270 sqft

Private Bathroom

Bathtub

Flat-screen TV

Streaming service (like Netflix)

+

More details

A spacious Twin Room with Disability Access, perfect for 2 adults and 1 child. Enjoy a private bathroom with a bathtub and complimentary toiletries.

Suite in Citrus Hotel Cheltenham by Compass Hospitality

Show 9 photos

Suite

1 Queen Size Bed

325 sqft

City view

Private Bathroom

Bathtub

Flat-screen TV

x8

+

x5

More details

Located on the top floor of the hotel, this room has a Queen-size bed and a spacious bathroom with a double ended bath and a walk-in shower. Free WiFi is available.

Standard Twin Room in Citrus Hotel Cheltenham by Compass Hospitality

Show 8 photos

Standard, 2 Twin

2 Twin Beds

195 sqft

Private Bathroom

Bathtub

Flat-screen TV

Streaming service (like Netflix)

+

More details

"Stay in our cozy Standard Twin Room, perfect for 2 adults and 1 child, featuring twin beds, a bathtub, and free toiletries. Accessible by elevator, this room offers comfort and convenience."

Standard Triple Room in Citrus Hotel Cheltenham by Compass Hospitality

Show 6 photos

Standard, Triple

3 Twin Beds

260 sqft

Private Bathroom

Bathtub

Flat-screen TV

Streaming service (like Netflix)

x3

+

More details

Comfortably accommodate a family or a group of friends in our spacious Standard Triple Room. Enjoy the convenience of an elevator, free toiletries, and a relaxing bathtub in your private bathroom.

Standard Double Room in Citrus Hotel Cheltenham by Compass Hospitality

Show 11 photos

Standard Room

1 Double Bed

195 sqft

Private Bathroom

Bathtub

Flat-screen TV

Streaming service (like Netflix)

+

More details

Stay in our cozy Standard Double Room, perfect for 2 adults and 1 child, with a spacious 194 sqft size, comfortable double bed, and a private bathroom with a bathtub.

Double Room - Disability Access in Citrus Hotel Cheltenham by Compass Hospitality

Show 6 photos

Standard, Accessible

1 Double Bed

270 sqft

Private Bathroom

Bathtub

Flat-screen TV

Streaming service (like Netflix)

x4

+

x3

More details

Experience convenience and comfort in our spacious 269 sqft Double Room with Disability Access, featuring a double bed, bathtub, and free toiletries. Perfect for 2 adults and 1 child, with the added bonus of elevator accessibility to upper floors.

Suite in Citrus Hotel Cheltenham by Compass Hospitality

Show 9 photos

Suite, Queen

1 Queen Size Bed

325 sqft

City view

Private Bathroom

Bathtub

Flat-screen TV

+

More details

Indulge in luxury in our Suite, featuring a spacious 323 sqft room with a Queen size bed, premium amenities like a bathtub and free toiletries, perfect for 2 adults and 1 child.

Family Room in Citrus Hotel Cheltenham by Compass Hospitality

Show 7 photos

Family

1 Double Bed

1 Bunk Bed

270 sqft

Private Bathroom

Kitchenette

Bathtub

Kitchenware

x8

+

x4

More details

This room offers a TV, telephone, and a hairdryer.

Executive Suite in Citrus Hotel Cheltenham by Compass Hospitality

Show 11 photos

Suite Executive

1 Queen Size Bed

325 sqft

Private Bathroom

Bathtub

Flat-screen TV

Streaming service (like Netflix)

x8

+

x5

More details

Suite Executive King Bed

Show 11 photos

Standard, 4 Twin

260 sqft

x4

+

x3

More details

Standard is 258 square feet and includes 4 single beds 80-130 width plus desk, hairdryer, tea and coffee making facilities , and safe.

Show 11 photos

Standard, 3 Twin

260 sqft

x3

+

x4

More details

Standard is 258 square feet and includes 3 single beds 80-130 width plus desk, hairdryer, tea and coffee making facilities , and safe.

Guest reviews

7.4

2,066 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

John

8.2

September 2023

The hotel was good for a reasonable price. There is a small breakfast room for a continental breakfast (croissants, toast, juice, yoghurts etc) and a small bar in the small lounge area where you can purchase drinks. We were able to take our dog which is a bonus and there is covered parking (£10 a day) in a central part of Cheltenham. There is also tea and coffee making trays in the room which is always well received plus good TV.

Our two rooms could benefit by a small refurbish as areas round the shower etc were cracked and tatty - but then the price of staying is very good. The real complaint was that on entering one of our rooms there was toilet paper down the loo and 'skid marks' - nothing that four flushes wouldn't sort but nevertheless not brill for a first impression.

🇬🇧

Beth

8.2

December 2022

It was right in the centre of Cheltenham which was perfect for our girlie shopping trip. We had 3 rooms - triple, family and twin. All suitable for our needs. The family room was spacious to accommodate all 7 of us for games one evening. The continental breakfast was ideal. Plenty of choice to get us started for the day. All the staff were very helpful. The price was ideal too..much more affordable than a lot of places.

There wasn't much to dislike. The car park is quite small and spaces tight. I had booked the biggest disabled space which was perfect for my Mum who has mobility issues. But would have struggled in the other 'nornal' spaces.

🇬🇧

Steve

8.2

February 2024

Room was clean and tidy, bed was comfortable and it was nice and quiet. Staff were friendly and helpful. Bonus to be able to use a space in the secure car park. Easy to get into the town centre

There was little I expected to be any better. If you ramp up the luxury etc. the price ends up rising accordingly and we wanted an overnight stay for a reasonable price in the centre of Cheltenham which is what we got.

🇬🇧

Nicholas

8.2

February 2024

The best part of this hotel is the location - very central. Stayed her many times over the years. Parking is tight with the spaces, but at least you have the opportunity to park in the centre of town.

Breakfasts have become a little disappointing over the years as they have gradually cut it back in scope. Fairly basic now, but adequate. I think they have stopped serving at the weekends now.

🇬🇧

Darryl

8.2

February 2023

Simple budget hotel - clean room, decent bed and good shower. Friendly staff on check-in. Good town centre location off the inner ring road with decent pubs around the corner, slightly further down the High Street. Did the job for a one-night stay and did it well.

Lack of plug/charging sockets is an issue - there's nothing by the bed to charge your phone with (there's an old-fashioned landline instead). Chintzy flamingo wallpaper was a strange touch! And there was a bit of noise outside - being close to pubs also has its downside!

🇬🇧

Brian

8.2

November 2023

Spotless room one of the reception staff lovely couldn’t do enough to help friendly

The one receptionist was just rude thought she was having a bad day but next morning at breakfast was just as rude making snide remarks as she walked away from other people and telling people come get your food I can’t get through couldn’t even help a lady with a walking stick trying to carry toast and cup of coffee

🇬🇧

Webley

10

February 2024

The size on the room was fabulous Central location near to everything we needed. Hotel carparking.

The lift was out of order on the dates we stayed which made it difficult for my mother. A bit of a mix up with my room even though I'd rang the hotel & emailed them, Yet still booked in with the wrong size room, but this was quickly sorted. Charging to use their carpark.

🇬🇧

Vivienne

8.2

September 2022

Obviously location. Staff pleasant and helpful. Liked the room size and decor style (fifties?). Comfy beds. Spacious bathroom. Although there were quite a few young people on our floor we didn't hear them. Liked the fact you could buy cute small bottles of milk onsite. The fridge in the kitchenette was a handy asset. They offered a continental breakfast which my friend liked. It was basic but adequate.

The room was 'tired' I think is the phrase. Probably was a state of the art 'suite' originally. Obviously has had many years of use. Not that well cleaned in places. There was a strange gaping hole where the vertical phone had come away from the wall. It was a family room and the chairs around the table were very stained - looked like there had been several 'accidents' on them over the years. The kitchenette was very basic and understocked. Shower not that easy to operate. Generally we were comfortable though and liked the large room enough to overcome the blips.

🇬🇧

Stephanie

8.2

September 2022

We booked late and were very pleased to get a good room which was immaculately clean and had comfortable twin beds. It was in an excellent location, close to the town centre, shops, pubs and restaurants and the general hospital, which we were visiting. It was very good value for money. The breakfast was basic but considering the price had very good choice and unlimited drinks, yoghurt, cheese, toast and spreads, pastries and cereals. The lady working there was very friendly and worked hard to keep the food area stocked and the tables cleared and clean. It was a quiet area. Several people were working on laptops. Bathroom facilities were very good. Storage was just right for a 2 night stay. It was great to have a concierge service 24 hours a day. We appreciated the secure parking at a reasonable price, which compared very well with car parks and on-street.

I can't find fault with the room or the service we had. It had everything we needed at a very reasonable price.

🇬🇧

Minnie

8.2

August 2022

The hotel is right in the town centre and was clean with helpful and friendly staff. The breakfast was good with staff available to refill as necessary. This hotel was much cheaper than any of the others in Cheltenham although the rooms were probably much the same as you would get in any hotel, so value for money is the big plus for this hotel.

It is right in the town centre and there was some noise outside - not the fault of the hotel, but we were woken early by neighbouring businesses trundling wheelie bins while others in our party were disturbed by music and high spirits from a pub or club nearby. The car park has very tight spaces and it was difficult to get our large car in and out. We ended up parking on the street which we had to pay for although it wasn't expensive.

Points of Interest Around Citrus Hotel Cheltenham by Compass Hospitality

Airports

Gloucestershire Airport

3.9mi

Birmingham Airport

40.8mi

Bristol Airport

45.2mi

Amenities of Citrus Hotel Cheltenham by Compass Hospitality

Free wifi

Streaming service (like Netflix)

Kid-friendly buffet

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Kitchenware

Kitchenette

Elevator

Extra long beds (> 6.5 ft)

Upper floors accessible by elevator

Free toiletries

Bathtub

Stay rules - Citrus Hotel Cheltenham by Compass Hospitality

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Citrus Hotel Cheltenham by Compass Hospitality

Is it possible to stay with my pet at Citrus Hotel Cheltenham by Compass Hospitality?

Yes, you can stay with your pet at Citrus Hotel Cheltenham by Compass Hospitality. Just make sure to request in advance and be aware that there may be charges for bringing your pet along.

What's the check-in and check-out schedule at Citrus Hotel Cheltenham by Compass Hospitality?

Guests at Citrus Hotel Cheltenham by Compass Hospitality can check in starting from 03:00 PM and need to check out by 11:00 AM.

Is free parking available at Citrus Hotel Cheltenham by Compass Hospitality?

Yes, Citrus Hotel Cheltenham by Compass Hospitality offers on-site private parking for £10 per day. Reservations for parking are not possible.

What's the nightly rate at Citrus Hotel Cheltenham by Compass Hospitality?

Starting rates at Citrus Hotel Cheltenham by Compass Hospitality begin from $66. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.

Which room categories can I book at Citrus Hotel Cheltenham by Compass Hospitality?

At the Citrus Hotel Cheltenham by Compass Hospitality, room options include Family Standard, Twin Room, Executive Suite, Standard Suite, Family Room, Quadruple Room, Standard Twin Room, Standard Triple Room, and Double Room - Disability Access. Smoking is not allowed in any rooms. Bed sizes vary between Twin, Double, Queen size, and Bunk bed. Rooms can accommodate 2 adults and 1 child, up to 4 adults and 3 children, or up to 3 adults and 2 children.

What activities does Citrus Hotel Cheltenham by Compass Hospitality offer?

Guests at Citrus Hotel Cheltenham by Compass Hospitality can spend their time indulging in the hotel's leisure amenities. They can make use of the on-site golf course, perfect for golf enthusiasts looking to unwind. The hotel also offers a kid-friendly buffet, ideal for families with children. Moreover, guests can take advantage of the 24-hour front desk for any assistance, ensuring a hassle-free stay. For added comfort, they can enjoy the convenience of non-smoking rooms, equipped with kitchenware and a kitchenette. The hotel's wheelchair accessibility, elevator, and free toiletries further enhance guests' experience. With private parking available on-site, guests can explore the area with ease, knowing their vehicle is secure.

Can I use my credit card at Citrus Hotel Cheltenham by Compass Hospitality?

Yes, you can use your credit card at Citrus Hotel Cheltenham by Compass Hospitality. They accept Visa, American Express, Mastercard, Maestro, Solo, and UnionPay. Additionally, cash is also accepted as a payment method at the hotel.