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$59Whitchurch Rd, Christleton, Chester, CH3 5QL, United Kingdom
2,430 reviews
1/110
Spa/Wellness packages
Free parking
Restaurant
Indoor swimming pool
Kids' pool
Free wifi
Room service
Fitness center
Welcome to the Mercure Chester Abbots Well Hotel, your gateway to a memorable stay in the charming city of Chester, United Kingdom. This 4-star hotel is located on Whitchurch Rd, Christleton, just a short distance of 1.8mi from the city center. With 2430 glowing reviews, you can trust that your experience here will be nothing short of exceptional.
Start your day off right with a delicious breakfast, included in your stay. Whether you're looking to relax or stay active, this hotel has you covered with its impressive amenities. Take a dip in the indoor swimming pool or enjoy a soothing session in the hot tub or sauna. If you're a golf enthusiast, you'll be delighted to know that there is a golf course available for an additional charge. Families will appreciate the kids' pool and kid-friendly buffet. For those seeking relaxation, indulge in a spa or wellness package.
The Mercure Chester Abbots Well Hotel offers a range of comfortable and well-equipped rooms, ensuring a pleasant stay. From free Wi-Fi to air conditioning, you'll have everything you need at your fingertips. Whether you're traveling for business or leisure, this hotel provides an ideal location and an array of amenities to make your stay enjoyable and memorable.
Please note that all amenities and services may have limited availability or may be subject to additional charges.
After a day of exploring the charming city of Chester, relax and unwind with a refreshing swim in the hotel's indoor pool. With availability all year round, you can take a dip no matter the season. The pool is adults-only, ensuring a peaceful and serene environment for a leisurely swim. If you're in the mood for some pampering, indulge yourself in the hot tub or sauna, perfect for soothing tired muscles and melting away stress. Families will also appreciate the kids' pool, allowing little ones to splash and play to their heart's content. Whether you're seeking relaxation or fun, the hotel's pool facilities have something for everyone.
Satisfy your appetite at the Arts Restaurant, located right on-site. This family-friendly restaurant offers a modern ambiance, perfect for enjoying a delicious meal with loved ones. With a diverse menu of British and international cuisines, there's something to please every palate. Whether you're craving traditional British fare or adventurous flavors from around the world, the Arts Restaurant has you covered. Begin your day with a hearty breakfast, included in your stay, and then return in the evening for a memorable dining experience. Indulge in delectable dishes and savor the flavors of Chester without even leaving the hotel.
When it comes to payment options, the Mercure Chester Abbots Well Hotel offers convenience and flexibility. Cash is accepted, ensuring that you have various ways to settle your bill. In addition, the hotel accepts major credit cards such as Visa, American Express, and Mastercard. This allows you to choose the payment method that suits you best, making your stay hassle-free. Whether you prefer to pay in cash or with a card, you can rest assured that the hotel has you covered. Focus on enjoying your stay and let the payment process be one less thing to worry about.
Closest airports
Hawarden
5.4miLiverpool Airport
10.2miManchester Airport
26.4miBlackpool Airport
41.2miSpa/Wellness packages
Free parking
Restaurant
Indoor swimming pool
Kids' pool
Free wifi
Room service
Fitness center
Steam room
Air conditioning
Sauna
Kid-friendly buffet
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Elevator
Picnic area
Garden
Free toiletries
Bathtub
Show 9 photos
Classic Family
1 Twin Bed
1 Double Bed
1 Sofa Bed
260 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
x4
+
More details
Welcome to our Classic Family Room, perfect for a cozy and unforgettable stay for families with 2 adults and 2 children. Enjoy the comfort of a private bathroom, relax in a spacious bathtub, and entertain yourself with a flat-screen TV - all in a smoke-free environment.
Show 7 photos
Compact, 6 Queen Size Beds
6 Queen Size Beds
140 sqft
Flat-screen TV
Tea/Coffee maker
+
More details
Features a 4ft 6 queen-size bed, a flat-screen TV and an private bathroom with a bath and shower. Rooms also benefit from a hairdryer, ironing facilities and tea/coffee-making facilities, with high-speed internet access is also available. Perfect for 1, cozy for 2.
Show 7 photos
Compact, Double
1 Double Bed
140 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
Welcome to our Compact Double room, perfect for couples seeking a cozy and intimate space. With a private bathroom, bathtub, and flat-screen TV, you can unwind and relax after a day of exploring. Enjoy a cup of tea or coffee and feel at home in this charming retreat.
Show 11 photos
Classic Family, 3 Bed
260 sqft
Flat-screen TV
Tea/Coffee maker
+
More details
Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 3 beds.
Show 8 photos
Classic, 2 Twin Beds
2 Twin Beds
225 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
+
More details
Show 15 photos
Superior Suite
1 Double Bed
260 sqft
Private Bathroom
Bathtub
Coffee machine
Flat-screen TV
+
More details
Show 10 photos
Classic
1 Double Bed
225 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
Show 9 photos
Privilege
1 Double Bed
260 sqft
Private Bathroom
Bathtub
Coffee machine
Flat-screen TV
+
More details
Show 9 photos
Classic, Double, Accessible
1 Double Bed
Non-smoking rooms
+
More details
Show 5 photos
Double Room
1 Double Bed
Non-smoking rooms
+
More details
Show 8 photos
Classic, Twin
Free wifi
Flat-screen TV
Tea/Coffee maker
+
More details
Superior
1 Double Bed
x4
+
x3
More details
7.5
2,430 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Sarah
8.2
January 2025
Comfortable, clean, well positioned hotel Cleaning staff were amazing and nothing was too much trouble, a very professional and hard working team with good local knowledge that was very helpful. Frontline staff on reception, bar and restaurant all did amazing jobs. They are also a very hard working team, lovely to see smiles and very accommodating throughout stay. Great breakfast choices, excellent sausages, best I've gad at a hotel!
Small clothing space for a family room. Know for shower was duct taped and fell off twice. Chrome to sink tap was eroded and I sliced my finger open 1st night restaurant didn't have food we wanted.
David
9.1
December 2024
The staff were so helpful and lovely with my granddaughter! We loved the breakfast and an evening meal we had was excellent, really good quality and tasty food! The room was spotless and spacious, lots of choice for tea and coffee! Lovely little Xmas gift for each of us was a nice touch! The main reason we selected this hotel was due to it having a swimming pool!! However the pool seemed quite cold even though the temperature was 29.1. It felt really cool, I couldn’t go in as I had a chest infection but the Jacuzzi was so warm and was lovely! My granddaughter went in the cool pool then had a quick warm in the jacuzzi with me! Then the big blow came, the man at the desk told me my granddaughter wasn’t allowed in the jacuzzi as she was too young! He said the temperature difference was dangerous for her! I told him she’s my responsibility and I would look after her. He said he could lose his job and said if I allowed her to go in we would have to leave the pool! His attitude wasn’t good and this was the only thing that let the hotel down as everything else was perfection! I’m aware there are rules in place for health and safety reasons, but I really couldn’t see a problem as I was supervising her at all times. I did complain to the receptionist but to no avail. They should be a bit more flexible when adults say they will take on the responsibility if anything happened! My granddaughter was so upset and was crying as she lives going in the water and she is an excellent little swimmer!
The pool rules were the only thing we didn’t like and the attitude of the man on the desk!
Helen
8.2
November 2024
we love the location and setting.Its got everything we need and we've stayed several times .We enjoy having the option to use the pool.Rooms are nice and massive TV.Very well kept and Clean.
In this paticular occasion we had to ask for more tea/milk .There was two of us and we had just a English bfast tea for one,small amount of milk.. The Room was far too hot and we had to request heating to be switched off.But at same time can't begrudge the fact they had ensured room wasn't cold with the current weather.The Jacuzzi was too hot to get into and none of the guests could get it was too hot up and we all just sat on the ledge.Pool water was freezing.Steam Room,not really any steam in there.There was very creaky floor boards.Our own creaked when we walked on them Then we had the ones up above creaking.Our Door Handle came off. Our stay was a Satisfactory and it's usually outstanding.Dissapointed this time for the money paid.
Elaine
8.2
October 2024
The staff were all lovely, helpful and friendly. The breakfast was lovely. The restaurant is decorated to a high standard. The bar is inviting and comfortable. The hotel has a welcoming atmosphere.
The room needs updating. We had booked a privilege room because it was my husbands birthday. There doesn't feel any luxury to the room. There was a funny smell in the bathroom and outside the window, in the actual bedroom. My husband spoke to the maintenance manager, Kevin, who explained that the drains were maybe blocked with hair and would look into it. He was very helpful. The leisure facilities also need updating. It feels tired, the changing rooms are basic and not appealing. Very disappointing over all.
Benjamin
8.2
October 2024
Breakfast was excellent, rooms were really clean and had a double and two single beds for two adults and one child. Close to the park and ride into Chester city centre (5 minute walk then 5-10 minute bus journey).
On the first night there was on going noise from one of the neighbouring rooms with crying, screaming and shouting running up and down corridors and slamming doors which woke all of us up. We were advised that the lady had some health conditions and that her partner had taken her out of the hotel to calm down. This was the same couple that smelt of cannabis and were constantly in and out of the hotel the evening before. On our second night the bar was very busy with a new trainee on the bar which was slowing things down, even more so when a coach party of people arrived, the staff seemed to be so rushed off their feet in between the restaurant, bar and room service it led to large queues at the time.
Elizabeth
8.2
September 2024
We had requested a "walk in" shower, as it is easier for us. this was not available so we were given an accessible room. This was much nearer to front of hotel, which was good. The shower was a bit complicated as was geared up for wheel chair users. So the wash basin was lower too. We found the plug( screw in ) and tap( very fierce water pressure) needed getting used to. All we really needed was a shower cubical. However the bed was so comfortable. There could have been some drawer or shelf space for cloths etc, but considering the type of room and how it would be used this was understandable. The staff (Susan) on reception and every single one were so friendly, happy and helpful. It seemed nothing was too much to ask of them. We enjoyed the food. Very generous breakfast with a big choice. The main meals were good as well. We had a very good (much needed) break in Chester. It's a lovely city and would recommend anyone to pay a visit. Thank you we had a lovely stay.
A bit noisy as our room faced the car park and we had the window open. Nothing else.
Julie
8.2
January 2025
Good location for parking and easy access to city centre either via Park & Ride which was a five minute walk from the hotel, or a 30/40 minute walk along the canal. The room was fine, although take into account there are no wardrobes as such, so not ideal for a long stay. There was a small amount of hanging space and adequate drawers though. Bed was large and comfy. Hotel itself was in pretty good order: plenty of parking, friendly, helpful staff.
The bar was a little pricey, but that's more an observation than a criticism. We didn't have to use it!
Howard
9.1
October 2024
Staff were excellent, always there when needed but never intrusive. I had thought I had booked a double room but in fact I had booked a twin. On discovering this ( by opening the room door) we went back to reception and they were happy to find an empty double room and swap it. The hotel is a little out of town but almost next to the park and ride, so access to Chester centre was easy, we could leave the car at the hotel and not have to worry about parking.
The breakfast seemed a little overpriced so we decided to just get a coffee and pastry in town Fitness centre lockers could do with some TLC
David
8.2
July 2024
Hotel has well kept grounds a large free car park for guests. Staff very friendly, breakfast very good plenty of hot and cold food available. Hotel is spotless very clean and tidy with a nice swimming pool. As they offer swimming lessons to the public, you have to work round the times. Would make a return visit even with limitations described in "what you didn't like".
The rooms although a good size were like a furnace! A fan was provided as no air con ours blew out balls of fluff. The weather was exceptionally warm, great for site seeing & the Welsh coast an hour away. I can imagine rooms would be very cosy in winter. It's advisable to book breakfast before hand otherwise cost goes up by £5. The offered evening dining reduction booked in advance does not mention it's a limited menu until you read the small print at the table.
Nancy
8.2
January 2024
We stayed 2 nights. Thank you very much to Sid who helped make our stay happen when we had to cancel in November due to rail strike. All staff were pleasant and polite. Loved pool and jacuzzi. Only disappointment was that when requested 2 meals from menu on website we were told they were unavailable as chef would only prepare what was on the one sheet menu we were given. All other food and breakfast option was a little overpriced for our needs. Therefore we ate elsewhere. Thanks for a pleasant stay. Sue Lewis. Nancy Robottom
Not being able to get the meal we requested. It was disappointing. We had expected to enjoy an evening meal. No body wash in bathroom. Bottle was empty. We forgot to mention we used our own
Attractions
Chester Zoo
3.3miSt. Peter’s Church
13.2miStrawberry Field
13.6miPenny Lane
14.2miLiverpool Cathedral
15.5miBeatles Story
15.9miMetropolitan Cathedral
15.9miRoyal Albert Dock
16miMersey Ferries
16.3miCavern Club
16.3miPier Head
16.3miWalker Art Gallery
16.4miImperial War Museum North
29.9miOld Trafford
30miThe Lowry
30.1miAttractions
Chester Zoo
3.3miSt. Peter’s Church
13.2miStrawberry Field
13.6miPenny Lane
14.2miLiverpool Cathedral
15.5miBeatles Story
15.9miMetropolitan Cathedral
15.9miRoyal Albert Dock
16miMersey Ferries
16.3miCavern Club
16.3miPier Head
16.3miWalker Art Gallery
16.4miImperial War Museum North
29.9miOld Trafford
30miThe Lowry
30.1miAirports
Hawarden
5.4miLiverpool Airport
10.2miManchester Airport
26.4miBlackpool Airport
41.2miArts Restaurant
Cuisines
Ambiances
Location
Age restrictions
Availability
Spa/Wellness packages
Free parking
Restaurant
Indoor swimming pool
Kids' pool
Free wifi
Room service
Fitness center
Steam room
Air conditioning
Sauna
Kid-friendly buffet
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Elevator
Picnic area
Garden
Free toiletries
Bathtub
Accessibility
Bathroom emergency cord
Toilet with grab rails
Wheelchair accessible
Activities
Bike tours
Cycling
Golf course
Happy hour
Hiking
Horseback riding
Nightclub/DJ
Themed dinners
Walking tours
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Bedroom
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Board games/Puzzles
Outdoor play equipment for kids
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
Invoice provided
Lockers
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Heating
Hypoallergenic room available
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Garden
Outdoor furniture
Picnic area
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Back massage
Beach chairs/Loungers
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Foot massage
Full-body massage
Hand massage
Head massage
Indoor swimming pool
Kids' pool
Light therapy
Locker rooms
Makeup services
Manicure
Massage
Neck massage
Pedicure
Sauna
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
13+ years
Extra bed upon request
$12 per person per day
The price in GBP has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Visa,
American Express,
Mastercard,
Cash only
This property accepts cash.
Does Mercure Chester Abbots Well Hotel have accommodations for guests with pets?
Yes, you can indeed stay with your pet at the Mercure Chester Abbots Well Hotel. They allow pets, although there might be charges associated with it.
When are the check-in and check-out times for Mercure Chester Abbots Well Hotel?
The check-in time at Mercure Chester Abbots Well Hotel is 03:00 PM and check-out is at 11:00 AM.
Is vehicle parking offered by Mercure Chester Abbots Well Hotel?
Yes, there is parking available at Mercure Chester Abbots Well Hotel. The parking is free and on site, and it is public parking. No reservation is required for parking.
What's the nightly rate at Mercure Chester Abbots Well Hotel?
Rooms at Mercure Chester Abbots Well Hotel are available starting from $59. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.
Which room categories can I book at Mercure Chester Abbots Well Hotel?
The hotel offers a variety of room types including Family, Suite, Double, and Twin rooms. Smoking is not allowed in any of the rooms. The room sizes range from 140 sqft to 258 sqft. The occupancy varies with some rooms accommodating 2 adults and 2 children, while others accommodate 2 adults and 0 children. The bed options include Twin beds, Double beds, and Sofa beds.
Where can guests find entertainment in Mercure Chester Abbots Well Hotel?
Guests at Mercure Chester Abbots Well Hotel can enjoy a variety of leisure amenities during their stay. The hotel offers a spa and wellness packages, where guests can indulge in a full range of treatments including massages, facials, and body treatments. The indoor swimming pool is available all year round for guests to enjoy a refreshing swim. There is also a separate kids' pool for younger guests to have fun in the water.
For those looking to relax, the hotel provides a steam room, hot tub/Jacuzzi, and sauna. Beach chairs/loungers are available for guests to unwind by the poolside.
Food options are also available on site with the Arts Restaurant offering a family-friendly and modern ambiance. Guests can savor a variety of British and international cuisines.
Overall, guests have a wide range of options to spend their time at the hotel, including leisure activities, relaxation, and dining.
Can guests use a pool at Mercure Chester Abbots Well Hotel?
The Mercure Chester Abbots Well Hotel has an indoor pool available for guests. The pool is open year-round and is restricted to adults only.
Is there an in-house restaurant at Mercure Chester Abbots Well Hotel?
Yes, the Mercure Chester Abbots Well Hotel has a restaurant on site called Arts Restaurant. The restaurant offers a family-friendly and modern ambiance and serves British and International cuisines.
Are both cash and credit cards valid payment options at Mercure Chester Abbots Well Hotel?
Yes, both cash and credit cards are valid payment options at Mercure Chester Abbots Well Hotel.
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