The room was fabulous, we were very happy. Loved the bed, the decor and the bathroom especially. It was great to have the Nespresso coffee machine, especially as, sorry to say this, but the breakfast coffee was a bit ropey! The air con worked like a dream, which has not been our experience anywhere else recently. My Eggs Benedict for breakfast was divine. Unfortunately my husband's sausages in his full English had barely been introduced to the frying pan so had to back, but NEVER judge a place by one thing.

There was a staff member who seemed like a manager who was working on her laptop next to the check-in desk. I thought she was working there rather than in an office so she could keep an eye on guests however apparently not, as she gave us a good ignoring to on two different occasions. Very strange approach to customer service! Luckily anther lady arrived who was super helpful.

The staff at this pub/hotel are exceptionally friendly and helpful. We met non-resident friends for dinner and it was excellent, we all enjoyed our meals. Breakfast was also very good, with plenty of it. The bedroom was spacious and the bed very comfortable. There is a good TV. The bathroom was huge and we had a lovely walk-in shower. There is aircon in the room (room 7), which for a pub is pretty unusual and very welcome.

There were no problems at all. The road is a little busy but it was not an issue for us.

A historic house which has been tastefully renovated in the centre of town. Enough parking for residents and visitors and a garden at the rear. We had two deluxe rooms with very clean en-suite bathrooms, complete with all necessary complimentary products, towels and bathrobes. The beds were very comfortable and the furniture in the room good quality. There is a coffee machine with coffee pods and a kettle. Sachets of tea and coffee etc are provided. There is also a hairdryer and curler, iron and ironing board. We enjoyed a meal together on Saturday evening and as the menu is easily available in gluten free alternatives one of our party was delighted. The food is freshly cooked and well worth the wait and very filling. After two sharing starters and four main courses we could not manage dessert! The full English breakfast was exactly that, sausage, bacon, toast, two eggs (choice of scrambled, poached, boiled) tomato, baked beans, mushroom. Day visitors to the restaurant were celebrating family events and added to the atmosphere. The staff are charming, friendly and helpful, accommodating our requests and dealing efficiently with us.

Some small noise from traffic but we slept soundly.

Got a genius discount which was great, I wouldn't want to pay full price as the hotel is no longer luxurious. Upgraded to the four poster depicted on booking.com, bathroom was beautiful, staff warm and welcoming, the hotel was designed by someone with a great eye for style and luxury

Has a general air of being run down. Standard of housekeeping not what you'd pay £150-£190 a night for. Dusty cobweb on the bedside lamp, bed sheet had a small stain, carpet looked marked up, curtains need rehanging. Has the potential to be amazing but needs someone with a keen eye for detail.

Lovely rooms with everything needed in a hotel room. Full lengths mirror, make up mirror on desk, iron and board a nice touch. Excellent shower. Great staff, lots of smiles, made our stay most enjoyable.

A little bit more attention from the cleaning team needed. Skirting boards dusty and carpets/floors throughout need a good hoover. However, it did not spoil our stay.

The rooms were quirky cool and the shower was really good. Air con in 30 degree heat made me want to move in.

The staff were really friendly and welcoming but during dinner service the attention just dropped off and we had to wait half an hour for our mains to be cleared and asked if we wanted dessert. The. Ended up paying as we left.

The room was lovely, spacious and comfortable. The shower room was exceptional and really gave the place the wow factor. The facilities were great, and a good selection of coffees/teas were on offer in the room. Breakfast was absolutely delicious, I highly recommend the eggs benedict!

On our second morning the breakfast service was slow, the waiting staff weren't as pleasant or helpful and the breakfast wasn't quite to the same standard as the previous morning.

My bridesmaids and I stayed here the night before my wedding, and I’m so so glad we did. On arrival they were amazing, I was upgraded to the best room in the hotel and the service which we received was absolutely stunning. We received a complimentary bottle of wine, the staff were so wonderful it was a the best start to my celebrations. We booked a garden booth which was just the best, was like a private party! I want to say a massive thank you to all that staff that assisted with the most special stay you were perfect in every way ♥️

Pure perfection no dislike!!!!

Superb room (we booked what was apparently the 'honeymoon suite' - the room was enormous and very tasteful, with many windows, a four poster bed, classy furnishings, and a gorgeous bathroom (the size of the other rooms inclusive of bathrooms), delightful staff (Dawn deserves particular mention), and the food was great. The staff were attentive, the dining room airy and bright, and the garden well kept.

The only thing was the bed - the mattress was very soft (probably to a number or people's liking, just too soft for me)

Lovely to be back at Banyers House, we love the coziness, comfort, service & fantastic breakfast!!

We we’re a bit disappointed not to have hot water the evening we arrived 🙈 However, it was sorted by the next night & all credit to the lovely staff for keeping us informed, trying so hard & proactively taking it into account in the final bill - thank you!