The manager was very helpful and friendly, he went out of his way to help, for instance the famiy room at the top of the building was quite warm, although having 2 fans in there, there was also an air conditioning unit which needed an extension cable to reach the electric socket, on arrival the cable was missing and the manager/guy on shift popped out to get us 1, which made for a more comfortable stay. The hotel is by a busy road, so some noise is to be expected, also the family room which was quite spacious and suited our needs happened to be on the side of the hotel facing the road. There may be rooms which are shielded more from the traffic. We ate out, so lack of food facilities was not a problem for us.

Really nice hotel and I like the renovation that has been done. Really warm welcome from the staff and they were extremely helpful (even printed off some bits for us that we needed for a concert). There was free parking at the hotel despite some of the reviews saying there isn’t And the restaurant was open and had some really good food that kept us going Overall a really good experience

Not much to fault, Maybe that the AC in the room was a little loud, but I think that was down to having first turning it on and not allowing it to cool the room down first! Also being by the motorway the noise from the road wasn’t as bad as some people said.

Really lovely, our hot water didn’t work in our room but it was quickly sorted and we were able to move rooms easily! We had a lovely stay and even though it was close to the motorway you couldn’t hear a thing at night.

We thought there might be an option for breakfast but unfortunately there is not so we had to go to the hotel next door (which for what it is, is expensive so wouldn’t recommend) would love for a choice of just an easy breakfast

Very helpful, food excellent, very clean.

1st room the bathroom had a very bad smell, so ask to change rooms, and within 5m we had a new room. Tv didn't work in 2nd room, but we didn't complain as we were out all day . We did pay for a superior room our friend's didn't and they ended up with the best and largest room.

Everything, staff are lovely, owners are lovely, all very accommodating, friendly and brilliant.... bedrooms are absolutely beautiful and the bedding is like being wrapped up in pure silk....so soft, cozy and comfy....I wish I could take the bed and bedding with me. Lovely bar area and lovely outside area....big carpark...just wonderful...I love this hotel so much 👍🏻👍🏻🤩.... can't wait for the kitchen to open after refurb as food is lovely here too 🤩

The fact I can't live here!!!! I would if I could 😊🥰

Very clean throughout the whole building and well maintained. Made to feel welcome on arrival. Staff friendly and helpful. Great powerful shower, towels lovely and soft Hand soap and shower gel provided. Hair dryer provided. It was a warm evening and there was a fan in the room which was huge and powerful- kept us cool.

The double beds were twin beds put together. They were connected but I kept rolling into a gap between the beds which wasn't comfortable. The actual mattress was very comfortable however. Could do with some softer lighting in the room.

Clearly a recently renovated building to high standards, with access cards and codes to be used just by residents, big bar, outside sitting and drinking area. Very lovely and friendly staff, can't fault them what so ever :D Location wise, they're YARDS away from motorway, so that's a plus if you're just passing by. There's a petrol station 3min away from it.

Being so close to the motorway means lots of noise and if you have a rabbit sleep, then you`ll struggle a bit. ALso, another - is the location itself. It's outside of town, although just 13-15 min away from Exeter town centre

The owner of the hotel made himself known to us in a very friendly manner - we were looked after by two managers at the hotel each of whom were extremely friendly and helpful to us ..We met some lovely interesting guests in the bar who were also staying at the hotel - we were able to sit in the sunshine on a beautiful secluded sun terrace to read the newspapers all in all we had a lovely time.

The only downside was the chef at the hotel had just left and so they were unable to offer food in the restaurant

Slightly out of the centre but not an issue if you have a car. Greeted by a gentleman who I had a lovely chat with about my work as a DJ. He showed me up to my room and discussed how to get through doors etc after the times. Was a lovely person. For a one bed room it was pretty big, comfy bed and amazing shower

Nothing

Exceptionally clean throughout. Very comfortable bed and bedding. Lovely shower and great water pressure. The restaurant wasn't open but I already knew that as I did my research. We was however given several different options in the surrounding area for dinner by the check in staff. The bar was open until 10, reasonably priced. Our room was at the back of the property and we had no noise from the road at all. Very pleasant stay.