Check in and out was easy. Details provided by the hotel in advance were good. Room was lovely and very comfortable with plenty of space. Loved all the little touches like a bathrobe and slippers as well as the coffee machine and kettle. Location is amazing - right in the center of St Andrews so within walking distance of all the restaurants etc as well as the beach. Breakfast was fab with a great selection of hot and cold buffet items.

Tiny, tiny point... we couldn't find any milk for the tea/coffee in the room but we did find the biscuits! :)

Location, room was fantastic. Breakfast good also.

Stairs but that was about it!

Amazing stay at an a beautiful hotel, we got our room upgraded to the beautiful new course room which was stunning, the staff at the front desk were very helpful and polite, we used the spa facilities which were first class and very relaxing

The only thing that let our stay down was the chambermaid was very noisy first thing in the morning as the store room is next to our room, and she had a very rude manner

Beautifully big room with excellent facilities. Comfy bed and spa was an additional bonus.

Restaurant was closed when we were there otherwise nothing to add.

We stayed in the New Course street facing. As soon as we walked in the room my husband said “oh I like this” which he never says. First thing I noticed was the plush bed and perfectly clean looking bedding, I was looking forward to sleeping in it. The size of the bedroom, bathroom and lounge were excellent. The quality of furnishings was definitely above those in other hotels. The rainfall shower did not disappoint some hotels advertise rainfall but just trickle. This shower head was clearly cleaned regularly and there was definite rainfall. Also whilst using the hand shower attachment both showers remained on with perfect pressure. Yes I enjoy having a shower in a perfectly clean bathroom and this was certainly very clean. All equipment required for a stay were included in the room with quality complimentary products in the bathroom and refreshments. Lovely to see a decent coffee machine in a hotel room. Breakfast had plenty of quality products and choice.

I had to leave!

We were there for an opportunity to see St. Andrew's, the city, and the golf course, which we were able to play. And the weather was cooperative for this. The Kinnettles hotel was in the perfect location for what we needed. We did not take advantage of the breakfast as we had to catch a flight home. But they also took on the responsibility of getting our rented clubs back to the facility for us, as it was closed when we finished golfing.

While the bed and bedding were comfortable, I feel the firmness of the mattress could be improved - I felt drawn to the centre when lying on it..

Our room was on the top floor of the building . Beware more senior travellers . There is no lift at the property. We had golf bags and a suitcase and it was a trek up the stairs . Room however was beautiful and spacious . Very quiet and in a very central location , especially if you are playing golf at St Andrews Links . Walking distance to the Old Course. Lovely breakfast room and great breakfast choices.

We had a few issues with the bathroom taps . No cold water coming into the shower or basin taps , however this didn’t impact our visit and hopefully would have been fixed after we mentioned it on checking out

The hotel was very central. The kinnetles wellness centre was nice and private ,very clean . The only downfall was that the steam room was out of action. The staff in the wellness centre were lovely. Reception staff on arrival - the girl was very pleasant and very welcoming. The restaurant was shut for refurbishment . Great location and parking is close to the hotel . Pubs and restaurant all close by.

The room was lovely and well equipped . Few cobwebs on one of the windows. Dust on the bathroom radiator which had our clean towels on it . All in all a great wee overnight stay .

Everything. Comfortable rooms and great breakfast.

Nothing.

Beautiful hotel, great service, ideal location in the heart of St Andrews. Spacious room equipped with everything you need, we visited the spa the morning after check out - loved the privacy and exclusive feel. Breakfast was one of the best we’ve ever had! A lovely stay and would return.

The double bed is two single beds joined together, not ideal and one of you always end up in the middle - I would have expected better from this kind of premium hotel. The room was on a main road so quite noisy on a Saturday night.