The serene and warm atmosphere, excellent reception and check-in, exquisite rooms with all the necessary facilities including iron, iron board, blow dryer, work space of you need it. With elevator to the various floors. The provision of breakfast included in the price was very thoughtful. As well as other services available via phone call. All the necessary information needed to make your stay worthwhile were provided by note cards and handouts. And on top of that, the location is and security is Hotel Bosco’s greatest advantage. The closeness to the central train station in Surbiton, bus stations just a stone throw away, as well as shops, bars and restaurants is just impressive.

I stayed in a room with a balcony so it was very nice to have some outside space. The bed and pillows were very comfy and I generally slept through the night which doesnt happen often in hotels for me. The bathroom was lovely with a bath and shower which had good water pressure.

I had to crawl under the dressing table to plug in the hair dryer which may not be easy for some people. The kettle is in the wardrobe which meant I had to leave the doors open once the kettle had boiled or the steam would be trapped, it would be better on the dressing table. The room wasnt cleaned after the first night, I mentioned it to the front desk and they ensured it was cleaned the following day (not a major issue but as i was eating in my room the bin was getting quite full).

Room was clean and comfy. Bathroom was great, toiletries were lovely and actually had towels that fitted! Bath and shower were great. Breakfast was fine. Good air con. Extra pillows and bottled water and tea/coffee facilities in the room. Car parking is £7 per day and available until 12 noon on check out day (only a few minutes away). Great location to get in and out of central London. Surbiton station is a couple of minutes away and is on TFL.

It was hard to get cold water in the bathroom of our room. But this was only a minor thing.

It was one of the nicest hotel rooms I’ve ever stayed in. The room itself was roughly the size of my flat! Lovely and spacious, comfy bed with a choice of firm and soft pillows. It had a bath and shower with plenty of shampoo, conditioner and soap, several towels and a non-slip bath mat. There was a coffee machine as well as the usual sachets, which is standard, but as someone who doesn’t like tea or coffee I was very pleasantly surprised to see a sachet of hot chocolate too! I don’t think I’ve ever had that choice in a hotel before! I was staying in a room very close to the bar area and was warned about the noise level through the night at check-in, and there was a supply of earplugs in the bathroom which was very considerate of them. Breakfast was included in the price, and the spread was a lovely mixture of help-yourself fruits, toast, juice, croissants, and cereals which was really nice. Staff were lovely, and it’s only a minute walk from Surbiton station, in a very quiet area- right until you get into Kingston town.

The noise level when I got in for the night. I got to sleep quite quickly after getting into bed, but from early in the morning, every time someone opened a door in the corridor I could hear it.

The room was clean and of a good size for the two of us. We loved the location and appreciated that there was car parking just a short distance away. The hotel is close to the train station too which makes it an excellent choice if you don't have your own transport. The staff were very helpful and provided a lovely breakfast the next morning.

Although we loved our stay here, we noticed that the hotel room was looking a little tired in places. But it was v clean and that is the most important thing!

The room was much more spacious than I thought it would be and the bathroom was a really good size I was pleasantly surprised. Very clean and some toileterys there if you wanted. Everything you need was in the room. Iron, iron board and coffee/tea tray. Staff who I had contact with were extremely lovely. Bed was comfy and spare pillows provided. Very secure with environment. Reception door with buzzer.

The only most tiny detail was some kind of chemical stain on the carpet. But that's it.

staff really good. Although was expecting it to be a noisy it wasn't. smelt nice!

room looked clean but bins still had other peoples rubbish in them and the taps in the bathroom although sort of worked , they were a bit tricky? The tea and coffee tray with fitted kettle had a short lead that didn't reach the desk plug so you had to put it on the floor!. Only stayed one night so nothing a problem

Really clean and well equipped boutique hotel in the centre of Surbiton. Paid a little extra for a top floor room with a balcony and honestly had one of the best nights sleep in a hotel I’ve ever had. Bed was great, balcony was a nice feature and a lovely bathroom. Had a really nice stay and I’ll be back!!

Lighting in the bathroom could be better - couldn’t see very well with all lights on

The rooms were lovely, clean, beautifully decorated and huge! It also had all accessories you could hope for towels, toiletries, iron, hairdryer, tea and coffe making facilities. There was also extra pillows in the room if you needed them. The air conditioning worked really well and this helped in the summer heat we have been experiencing. We also called on the morning of our stay and asked about a possible early check. in. The manager (sorry I didn’t get his name) said he would ask housekeeping to clean our room ASAP and we could have this from 11am that day. This was a great help as we had a weeding to attend nearby. we were then able to check in and fish off getting ready. All staff we dealt with were polite and friendly. Parking was a 5 min walk away, which was fine. The hotel is also 3 min walk from Surbiton station. I When we returned from wedding on the evening the bar was busy but once on our room we could not hear any noise. Breakfast was served in the bar the lovely day and was continental. There was a lovely selection of pastries, bread, bagels, muffins, as well as cheese,meats and salmon. cereal was available too and a lovely yoghurt/oat/compote. Overall it was a lovely place to stay and I would not hesitate to stay again if we needed a hotel in the area.

I really like the overall decoration, the location and,, I loved the variety and quality in the continental breakfast, and how spacious the place is. I cannot comment on anything else as I spent very little time at hotel.

Is not that I didn't like, but would've liked it to have a fridge in the room in order to keep cold water on these hot days.