Clean, comfortable room. Nicely renovated (modern). Plenty of outlets, built in charger etc. The underground is very close as well as a good backery (Lola's) and others. A very good choice.

Our room was in the last building close to the busy W End Ln, on the ground floor. Windows had to be closed and dark to have any privacy. This was not a big issue for us, but worth to mention. Small things we were missing: A shelf in the bathroom (there is no place to put your things), something to hang the towels to dry.

Perfect location! 2 undergrounds one overground a lot of busses easy to get from and to the airport and 20 minutes to everywhere in London. Breakfast in LOLA was very nice. There is laundry shop down the main street The room was very nice - Hot water was OK, Heating was OK ventilator worked. There is nice supermarket in the corner

Wi-Fi went down twice . they took care of it but we had to go on 3G and that was disturbing. Also - no soap or shampoo = take one with you . Last thing - there is no elevator - and the highest rooms have a very low ceiling careful on your head

Location was all the money!! Excelent! Underground and train station at 3 minutes from the hotel. Luton airport is at 30 minutes more or less from the hotel. You can be in London (center) in about 20 minutes. The bathroom was brand new, very big but a little bit cold, although there was a radiator. Communication with the hotel was very easy to pick up the keys after reception was closed. Quiet and safe neighborhood. I was very pleased with my hotel election.

We did not have a view, the only window was in the back part of a building, facing a wall. There were no products of personal hygiene in the bathroom. Nothing, only hand soap. But it was more important for us not to share bathroom with other people.

The room we booked had been recently refurbished. Everything was new and comfy. The mattress was comfortable, towels were replaced almost everyday. There are armchairs and a dresser to be used. The heater worked quite fine. there were moments that it didn`t, but it was ok for us. The room amenities were not provided everyday; however, we had taken shampoo and stuff, so we didn`t miss them. The location is fantastic, just 2min from Thameslink; 5min walk to underground and 4 min to overground. Besides that, the bus stops are just around the corner (super easy to use). There is M&S Food just a block from there. There is also Tesco Express and Little Waitrose, another markets that are open everyday until late. It is easy to have your laundry done, as there are lauderettes close as well. It is a street full of restaurants and places to eat (international cuisine). On Sat there is street market on the next corner with local produce. The food is excellent! Even though it is zone 2/3, it is pretty close to the city center. The neighborhood is excellent, calm and safe. There are bookshops, library and some second-hand shops to fulfill all the needs.

We knew before hand that the microwave was located in another building three flats from ours. It took us 2 min to get there. That was a bit inconvinient though. We were prepared for that, but there were days that this bothered us; especially when the doors were locked ): There was noise evertime the city service was there to take out the trash ):

The room was clean and the beds comfortable. We love the neighbourhood and choices of places to eat around here. The discounted breakfast at Lola's also helps. This is my second time staying here, so I clearly don't have too many problems with the place. It is a little away from Central London, but just a short tube ride away and the quietness and surroundings are more than worth it.

The bathroom is a little small and can be a problem if you are of a large build. While it is generally a quiet area, we were disturbed by some noisy people who kept talking one of the nights, so I guess the sound proofing may not be great. Wasn't a problem the other nights. The room got a little hot, but they provided us with a fan which took care of the problem.

Really enjoyed the location with a nice victorian neighbourhood, calm and secure and with nearby transportation that takes you into the city center within 20 minutes, there was also nice coffee shops, bakeries, restaurants and a Tesco near the hotel. The room was nice and comfy, well heated and clean, the bathroom was spacious and modern.The bed was comfortable and the seize of the room was enough for 2 people with luggage.

There was no electrical outlet near the bed and that was a little annoying, but beside that everything was fine.

I had a amazing stay!! First of all they gave me a double room because my single room was not ready at check in time. Very generous! The staff very friendly. Everything well organised. The bed and pillows supercomfy. There is a hairdryer, a sink, a wardrobe, table, mirrows. Superclean!! Although I had a shared bathroom, it was always clean! Plenty of toilet paper( which in other hotels is an issue sometimes). Although you put the sign" Don't disturb", they decently hang a bag with fresh towels at the door. Everything so considered! Thank you. The neighborhood is also lovely with lots of restaurants and cafes,, 2 natural food stores, library, charity shops. I felt safe at any time. Train and metro stations 4 min. Walk. ( 10 min to London Center).Just perfect!

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The location Is very good, near both overground and underground services, easy to connect to most places we wanted to visit. The area is also quiet and feels safe. The room is very minimal but the bathroom is very good, especially the shower, plus beds are quite comfortable. Furthermore the room was freshened up every day by the cleaning crew and we found it spotless overall. Even if I do not enjoy having to communicate outside the booking platform and doing online check-ins I have to say the staff is super responsive and answered all my questions and concerns in a timely manner. Overall I would recommend it as me and the friends I travelled with think it is value for money. I would give it an 8.5 if possible but since it is not I am inclined for the higher score.

I think with a couple of additions to the room the experience would be slightly better: adding a small fridge would be great as I can see in warmer weeks keeping beverages fresh could be an issue (and even in general it is a nice to have). Also a safety box would be ideal just to ease off the mind a bit. We were there 4 nights and travelled light however if you pack more clothes or spend more time I can see using the relatively small (for 3 people) closet becoming a bit of a space issue.

We had a lovely room in one of the recently refurbished houses. It was spacious, very comfortable and very clean with a lovely bathroom. The staff was lovely, the room was cleaned daily. We had our breakfast at Lola’s bakery each morning and received 20% discount. We had a meal at the burger place where you get a discount as well which I would advise as the food was very good quality. The area is great with lots of little shops and easy access to metro to reach the centre of London in 15min. Train station as well which is very handy. A very good find!

Nothing everything was great!

I had booked a double room and was allocated a room on the top floor, which had been kitted out as a small studio with a mini kitchenette (fridge, microwave, toaster, kettle, cutlery and crockery provided) and breakfast bar. The bathroom had been newly refurbished and was spacious and spotless. The bed was very comfortable. The room even had air conditioning. Fabulous room!

Nothing. I have stayed at Charlotte Guest House a few times and their rooms are all different - this was the first one I'd stayed in that had the kitchenette facilities - but they are all spacious and very comfortable. I always arrive late and leave early so have never met any of the staff, but they are very good at sending out key codes and instructions for those arriving late.