As normal, Park Plaza has provided another super hotel in the centre of London, on the south bank of the Thames. 10 mins from Vauxhall Tube station which provides access to the Victoria line. lovely location on the Thames, just a short walk from the Southbank and walkable within 30 mins to the centre of London. We always enjoy a good breakfast in Park Plaza hotels, and this one didn't disappoint. We had a blocked sink which we didn't realise until we returned to the hotel at 12.30am, following a busy day in London. It was left that way before we took the room, but we hadn't realised. However a call to the concierge was followed by a maintenance visit to the room and all sorted within 20 mins! this is great service, so thank you. Its little things like this that make the difference.

The twin room we had was a little short on space, and in fact the beds where pretty much joined together. As a twin room, they should at least be separated by a couple of feet. Also only one pillow provided per bed... great for back posture but not so good for a decent night's sleep!

The hotel is walking distance to all sightseeing place. Restaurants are nearby and breakfast in the hotel is very good. The staff are friendly and accommodating

The hotel likes to use heavy perfume on the first floor to which it becomes uncomfortable to stay to talk to the staffer. I have allergies to the perfume. There are many people that are suffering from allergies that I believe the management should consider to at least reduced the scent. As I entered the hotel, I started coughing un uncontrollable that I have to wear a mask whenever I am on the first floor of the hotel.

Really good location a short walk from Waterloo and Vauxhaul. Great breakfast. Comfy bed. Reception and restaurant staff exceptionally professional and polite.

We loved our stay here and I would recommend it to anyone. Small details just would have made it perfect. Things like the hotel being a bit warm for our liking (we’re Brits, used to the cold) and the AC being quite weak. Couple of hairs in the bath tub, not having a spare loo roll in the bathroom and one of the mattresses didn’t have a cover on it (we only found when we stripped the bed sheet prior to leaving). But all in all fantastic value for money in a beautiful hotel in a prime location in London. People making the rooms up just need to pay attention to detail and it would be 10/10.

Really nice and modern hotel with all emenities that you may need. We stayed just for one night but it certainly exceeded our expectations. For this price range centrally located hotel in London, was superb! Breakfast is above other places in similar price range. Selection of food was outstanding, more than any person could need for breakfast! Hotel also located on river bank, and if you are lucky to get room to Westminster direction, evening views must be really nice/.

The only down side is closest metro stop, probably 10-15 min walking distance.

The extra facilities were good - swimming pool/sauna and spa were brilliant and loved by all the family. Great location for central London Lovely view from our room on the 16th floor overlooking the river

Reception staff were friendly but a promise of brownies and mulled wine never appeared despite telling us that they would be available in the lobby throughout the day (much to my kids and husbands disappointment) We ran out of milk and teabags and we called housekeeping twice to request but they never appeared - finally I had to go down into the lobby to request these - milk came but never any teabags. The room had a lovely view but was tired - door to the shower did not close properly and there was drawing on the wall besides the bed - both easy to remedy but looked shabby. Floor was not as clean as should have been - dust and hair evident.

Very comfortable bedroom with very nice bathroom. The bed was super comfortable and the view from the window was stunning

Complicated digital operation for keys, lighting, curtains . Having to book a slot in the pool and having your walk through reception to get to the escalator for the pool

Great location, lovely hotel

Overall lovely, room was on the small side and the QR door codes didn’t work

The receptionist Halina was brilliant. Really informative. Went out of her way to help with London marathon information. Efficient, non time wasting . Everything you need with checking in. Restuarant was great. Staff were wonderful. Drinks were great. Room was comfortable. Really appreciated restaurant serving breakfast earlier for London marathon participants. Also appreciated table set up with bananas and gels for marathon. Great location for end of Race. Short distance from end.

Just there for a short time. Didn't make use of spa because of time constraints.

View - as per photo; amazing, plus fab balcony. Breakfast is great. Super quiet and efficient air conditioning. Staff generally friendly.

I think I was erroneously charged for breakfast the 1st day. Room cleaning was non-existent until we complained - twice. Other issues included: - lack of proactivity on check-in to offer balcony key - hotel alarm going off on Monday trapping & freaking out my wife, without any prior warning - dirty hallways (dust and crumbs on floors) - key escalator going down from 1st floor (breakfast) to ground floor broken for 3/4 days; at the same time, for some absurd reason, lifts not stopping or callable on floor 1

Well it was our third stay there and they really did pull out all the stops with a superb room. Now it was much larger than other rooms, surprbly equiped with a super king bed, but what grabbed us from the start was the view. We had a perfect view looking down river taking in the Houses of Parliament and the London Eye. Now the view during the day was perfect, but at night it was even better with all the main buildings, the bridge and the Eye all illuminated.

Well the only thing I would say was that as the bed was so big you really needed 6 pillows and not 4, but that's only a minor criticism.