Cannot fault anything. Very welcoming and helpful staff on arrival, quick check in and more than happy to look after bags the next day whilst I went for a business meeting. The level of cleanliness was superb and comfort also fantastic. I stay in a lot of hotels with work, and this beats most of the main big name competitors and was more affordable, even for the centre of London. Shame I was only there for one night. I will certainly use again.

Nothing that I can think of.

We arrived and they had made my son guest of the day on a little sign in reception and made a real fuss of him when we arrived. He got to choose free snacks from the shop and they made sure our room was ready for us. It was the nicest welcome and he was over the moon. Room was large and clean. Breakfast was good and included in the price. Wide selection for a smallish hotel. Great little shop too. Free tea, coffee and water to take away 24 hours was a lovely touch. Staff really friendly and helpful.

Only downside was the hotel was next to a park where there were a lot of homeless people and others hanging about which was a bit intimidating. We got Ubers back on a night but wouldn’t have wanted to walk past them from the tube station.

Hotel was very satisfactory - staff was friendly and competent, room was reasonable, and breakfast very good.

Location was a little too far from the sites we wanted to explore during our stay.

Everything was perfect, from walking through the door to a lovely friendly welcome, to having a a fabulous room that was spacious, comfortable and exceeded our expectations. Breakfast was also perfect. The location was also excellent, we could either walk in to the Centre of London which is a nice stroll along with river, or the tube which is also only a few minutes walk away. On the day of departure we left our luggage which was a bonus so we could enjoy another full day in London without dragging our luggage along. All the staff were super friendly!

Nothing

Good location, the staff were kind and helpful. We also liked the social event in the evening with snacks and drinks. Breakfast was varied, lots of choices.

The location of hotel, especially its cleanliness, the approaching of staff (espicially the operations manager Mr. Florin was very hospitable and attentive.), the rooms being very spacious and functional, the breakfast being very good and sufficient, the complimentary tea, coffee, water etc. beverages being offered all day long, and finally social event held in the evenings on mondays and tuesdays were very nice.

There wasn’t anything we didn’t like. Maybe it could be the carpet smell that you feel when you first enter the room.

Amazing stay - the rooms were spacious, breakfast generous, location convenient and staff were extremely welcoming. We stayed 7 nights and were so well rested during our time in London. You get a lot more space in this place than most other London hotels - so I found it extremely good value for money. The common breakfast area and amenities (like free coffee, a small store with snacks & laundry facilities) were thoughtful & excellent as well. Thank you!

Nothing at all.

Perfect position, in 10min by walking you get to the Westminster Bridge. The room was big, with a kitchen well furnished to use, if necessary.

In our room we had a very nice kitchen, furnished with a table to seat and enjoy the meal, but there was one chair only... not much comfortable if eating. At the breakfast, sometimes the french bakery was not perfectly cooked. And the staff at the reception was quite late in responding to a request we made when checking in; we had to give them a reminder for three times, and they provided what we had required the morning after.

Perfect location for exploring London by foot. Good kitchenette in the room, comfortable bed. Breakfast was amazing, in Christmas morning we enjoed a glass of prosecco . Good pubs nearby hotel. Vauxhall bus/metro station very close.

An uncomfortable cold desk and chair in kitchen. Table wasn't good for dining. No comfortable chairs in room to seat and relax

This is our favourite hotel in London. We stayed at this hotel for the second time. Excellent location, hotel is close to the city center and many places can be visited by walk. Everyone was extremely friendly, hard working and helpful. The room is spacious and with a well equipped kitchen, if you want to get your own food. Bed's is comfy. There are USB and Tape-C charging ports, so you don’t need any adapter. The breakfast was very good and high quality. We liked very nice social event in the evenings. We really enjoyed our stay!

Nothing