Cannot fault anything. Very welcoming and helpful staff on arrival, quick check in and more than happy to look after bags the next day whilst I went for a business meeting. The level of cleanliness was superb and comfort also fantastic. I stay in a lot of hotels with work, and this beats most of the main big name competitors and was more affordable, even for the centre of London. Shame I was only there for one night. I will certainly use again.

Nothing that I can think of.

Clean and comfortable on an excellent area for visiting attractions

I couldn't stay longer

The size of the suites, professional stuff and they were so supportive and helpful from day one… it was the first trip to London and what make my journey wonderful because the support received from the stuff. And view was perfect to green garden I liked the coffee machine availability 24/7, and when the machine broke , they allowed us to use Starbucks machine for free. It’s quick and well isolated and close to Vauxhall station and make the travel smooth, also close to London Eyes , and many places.

The breakfast is good and there is a window to improve it

Everything!

Nothing!

Honestly, all was great! The staff was very welcoming and helpful! We loved the interior, I think it’s nearly impossible to get a room with all amenities (so basically a studio) for such a price anywhere around this area. The room is spacious, perfectly equipped for a short stay. We appreciated the firm mattress so much! (it’s very rare to find in hotels!) Also, full sized shampoo, shower gel and lotion are much appreciated. Breakfasts are great for a short stay as well, we really appreciated fresh fruit and pastry, hash browns and poached eggs were delicious! :P Overall, the atmosphere is so cozy and enjoyable, the fact that you can hang out in the breakfast room area any time and have some tea, coffee water is nice. Also, we’ve never seen a hotel organize cute parties with free appetizers, beer and wine (every Monday-Wednesday evening if I’m not mistaken). It was simply delightful! 100% would recommend. 100% would stay here again.

N/A

The location is great...calm and close to main attractions and visiting sites...with easy access to subway/train/bus Rooms are larger that we could expect downtown London...and connecting rooms great for families The most valuable is the lobby and ground floor with very welcoming and efficient team. Breakfast (included) is fantastic for families...not to mention the social evening on week days

Nothing. we did not expect such a welcoming hotel for families in London!

The location is very convenient for literally anything in London - the underground stop is just 6 min walk and takes you any direction. A few nice cares and pubs just next door. The hotel is new, modern and super clean and comfortable. The studio flat was spacious enough for two of us and featured a small kitchen with electric stove and even a dishwasher. All the amenities are new and of a high quality. Our special thanks and admiration to the staff - the reception was like a personal celebration: a special sign at the front desk featuring our name, a warm welcome and a small welcome basket with nice goodie’s in the room! We felt so special and so taken care of! Can’t recommend highly enough!

I liked almost everything at this place. The staff at this place do a very decent job. I hope they are decently paid. Scott, the manager was amazing. There was an incident with a gas leakage in the neighbourhood and the fire service made guests exit the hotel for safety reasons. The way Scott and his team managed the whole situation was very professional, efficient, and with empathy. For this reason alone, I will save this place as a preferred place to stay if I'm travelling solo to London.

The only minor thing is I didn't have Netflix on my TV.

From checking in smoothly with a very polite and friendly member of staff, our three day stay was wonderful. Our suite was well designed with thoughtful seating and storage space. Comfortable bed. Well equipped kitchen area. Spacious bathroom with walk-in shower, great towels, and ample bath and shower products. Breakfast, included, was ample. Muesli with assorted dried fruits, lovely fresh fruit salad, continental hams and cheeses, as well as cooked full English! Plus croissants, pastries etc. The area was quiet, peaceful and felt safe. At the same time, close to the Vauxhall underground so easy to travel to other parts of the city.

Can’t fault it

From the moment we arrived, the hotel staff we excellent. The booking in process was effortless and we were directed to a clean and well appointed room. For a 2 night stay, the room had everything we needed including kitchenette facilities. The breakfast was tasty and plentiful

The heating was higher than we'd have liked but this is a small point. If we'd stayed in we'd have preferred more TV variety but we certainly weren't there to watch TV