If you like to be in the heart of things this is the place for you. We loved how accessible it was to everything. Many great and entertaining places were a short walk (Big Ben, Chinatown, Little India, M&M shop, Lego store etc) and the tube was just a few steps from our door. Having a lift to lug all our luggage up was a bonus, and being able to grab essentials from nearby tesco was super handy. The location really suited us.

The apartment had a washer combo dryer but it never actually got clothes dry, this is the only problem we had. I did not bother the host, I probably should have but it was not a big issue for us. I must note on a couple of nights, some late night/early morning street noise is to be heard, but this is what you would expect in such a buzzing area. Earplugs were handy. We did find the sofa bed to be quite hard, but at the same time we were lucky to find an apartment to accommodate four, for the price.

Everything! In central area that you can go easily by tube, bus or walk! Read the feedback on the noise outside yet it only happened on Fri & Sat night, sleep like a log for the rest of the week (we stayed for 10 days not once have any difficulties to sleep due to noises, and yes I am that light sleeper so I can tell) The wifi worked well. Smart TV provided everything, kids loved that they can watch YouTube uninterrupted. Read the complain on wifi connection so I brought a portable wifi, yet property apartment worked better that mine. All the equipment & cleanliness are topnotch. Overall we had a super pleasant stay!! 9 of 10!

Literally nothing.

Very central location. The apartment was very clean with all necessary amenities. The courtyard was charming. The host was very responsive.

INCREDIBLY, UNBELIEVABLY, UNBEARABLY loud at night, especially in the bedroom that faces the alley. While the alley was pretty quiet during the day and in the evening, between 2 am and 5 am, it's full of music and laughter and garbage collection is very loud and occurs in the middle of the night. It was hard to sleep. You need to warn your guests that they may not be able to sleep due to extremely loud noise in the middle of the night.

Location—so close to transportation, restaurants, shops, theatres, etc. Very clean and we had everything we needed. London flats are small , but it was just right for a family of 3. Loved having a washing machine, drying rack, ironing board, plenty of towels, etc! Host was very responsive to the few issues we had.

WiFi and TV/internet issues the entire time—but our host worked tirelessly to try to resolve it. Thank you! Just to be aware, flat is within a few meters of tourist attractions and clubs, so there is a lot of noise if you want to sleep with windows open—but we knew this when we booked it due to its proximity to Picadilly Circus. We slept with windows closed and fan on so it kept things quiet and cool.

Location clean apartment availability of extra towels / pillows kitchen appliances Hot water

I could not use/collect the spare keys. so, it was challenging to plan trips, as one of us wouldn't be able to access the apartment. Smell Infront of the entrance of the building is foul. No Human connection - reception / coordinator that you can talk to in-case you require anything 10am is way Too early for check-out

Location is great in the center of attraction areas

Lift was working during all the stay and we used the stairs going up and down although when we check in we notify the management about the issue and they said they have already requested for repairs.. Also, they are charging me when booked 90 pounds for cleaning and housekeeping.. however, no one shows and there was no housecleaning done. Will they return the 90 Pounds!!

Excellent location, exactly in Picadilly circus. Check in was in the afternoon but the staff allowed us to leave our bags in the morning, so excellent service. The structure was welcoming for 3/4 days, ideal for 4 people (a double bed + a sofa bed). I read in the reviews that there were problems with the internet but I didn't have any, it was quite fast The price/quality is excellent.

I couldn't find how to turn on the light of the bathroom

Very clean, lovely terrace garden accessed from the lounge. Location was superb and very reasonable price too

Bedroom should have black out curtains. It was incredibly bright when lights were off. We knew it would be noisy but would recommend some very good ear plugs. It was very noisy until 2am but we were aware of this.

Spotless white bed linen and towels, Great heating, very clean and comfortable apartment. Great.communication and instructions from the host.

A bit noisy but only to be expected in the area. Didn't keep us awake.

Outstanding location, very small, compact but practical..

No hangers in bathroom for towels/clothes No instruction how to set the thermometer/heater( it was very warm,, I needed to figure out turning off the thermostat