very friendly staff. we were able to leave our luggage after checking out as well which was a nice perk

very small rooms

The location was very good for our purpose - close to undergrounds and train stations, cafes and shopping. Check in and check out were quick and easy. Staff were very friendly and accommodating. We knew not to expect large rooms, but the triple room we had were larger than we had expected, clean and comfortable, so that was nice. En-suite bathroom was small, also as we had expected, but it was super clean and modern, ample hot water and good pressure. The hotel’s exterior facade was very charming, that scored them extra points from me 😊

Would be nice to have hot water kettle in the room to make coffee/tea.

The location is 10 minutes from Euston, 5 minutes from Russel Square. It's the most central I think I've ever stayed in London- and for a (semi-reasonable) price. This place looks very retro and still has many of the same fittings/decor from years prior, so if you're after a trendy stay, this isn't your go to. But it was exceptionally clean, there was plenty of wardrobe space, the beds were comfortable, the rooms were spacious with a sink/mirror in them, and the shared bathroom/toilet was always incredibly clean with instant hot water (and surprisingly, even though we stayed over the London pride period, I was never left waiting for facilities). Check-in/re-entry to the property is operated via a 24hr buzzer for the front desk, which is a little jarring, but always reliable and staff were always friendly. I think if I were travelling solo, this quirk would actually make me feel much safer in the property.

The water tastes awful! But I was drinking it from the room tap and it is London! Only negative.

Staff were great. Rooms clean. Bathrooms clean. Furniture old and nice, art on walls better than "hotel non-art".

We asked for two rooms close together on booking. When we arrived, the two rooms booked were 3 floors apart. Luckily, we arrived to drop our bags several hours before check-in. They found us 2 rooms next to each other, but it meant that both rooms were in the half basement. They faced a light well off the street There were plants in window boxes, so it wasn't so bad to be down. I'm not sure what would have happened if we arrived after some others had checked in. I didn't like how ridiculously expensive rooms are in London. Within that caveat, this hotel was OK. Rooms were quite small, toilets smaller. But everything was nice (or better) aside from the size.

Lovely room, small but with your own basin, comfy bed, and warm in winter. Daily housekeeping with friendly staff. Unbeatable location in Bloomsbury between Russell Square and Euston, walk away from British Museum and West End theatres. Shared bathroom not a problem because of how many were provided for each floor.

Old building was awesome but had the downside of many stairs and no elevator - could prove an accessibility problem for some. A fridge or kettle in the room would be ideal for more amenities.

The location was great for what we needed, there was a lot of places in walking distance or you could hop onto a bus in a few minutes and it felt like it took you to another world, London is a very interesting and different place. The staff were very helpful and welcoming. I stayed with my 13 year old daughter and places to stay are always a worry when you have a child with you but I didn't feel worried while I was there, we felt safe and comfortable

There could have been a kettle and tea making facilities in the room, there was a wash basin though which we both were happy about

Lovely welcome, the best blend of friendly and efficient. A quirky place with interesting decor, having travelled we really appreciated it. The owner had made some beautiful stained glass windows and hanging decorations, which we took the opportunity to be shown before leaving. Made such a change from the faceless places where everything is the same. The beds were super comfortable! We had a room with a double bed and bunk beds.

It's a bit strong to say we didn't like anything, however in the hot weather some kind of aircon unit would have helped. However, there was a large fan which we were able to run all night, despite it being rather noisy.

The room was a decent size with a decent size shower. It was also good to have a fan. Overall the staff were friendly. The hotel was in walking distance of train stations and the underground.

Having dogs, it would have been better to have a room on the ground floor, not the second floor. Especially since they were notified on booking that the dogs would be coming. Some basic tea and coffee facilities would have been good.

I love it there . It’s my fourth time in this hotel. Perfect for really active people who are a lot in the city and sightseeing . It’s really close to the city and you can walk in 15 - 20 min to Covent Garden and the theatres etc. also to Camden market . I just walked everywhere . Also easy St. Pancras station is 10 min walk and from the you can take the normal train to Gatwick Airport . Also many new coffee shops like Pret A Manger in the area and Tesco express. I booked a single room, with shared bathroom . There are so many bathrooms and toilets in the house , so I never waited to take a shower or to use the toilet . Really friendly and helpful staff. See you next time :) Thank you .

-Unfortunately this time I had the last night , really loud people next to my room . This was not the fault from the hotel . Just from the people . And I talked with them by myself :)

Location is exceptional, very close to subway and bus stations, the hotel is small with narrow corridors and stairs but if you're going to use it only to sleep and cleaning it's ok. Bathroom was most of the times clean.

Uneven beds, old carpets, I stayed in a room with shared bathroom and I could hear neighbors when they were walking around in their rooms.