Call for great rates
+1-833-728-2041690 reviews
From
$300Matfen Village, Newcastle-upon-Tyne, NE20 0RH, United Kingdom
Reservations:
+1-833-728-2041690 reviews
1/48
From
$300Call for great rates
+1-833-728-2041Spa/Wellness packages
Indoor swimming pool
Free Private Parking
Free wifi
Steam room
Free spa
Sauna
Beach umbrellas
Welcome to the luxurious Matfen Hall Hotel, Golf and Spa, a stunning 4-star hotel nestled in Matfen Village, just a short distance of 14.2mi from the vibrant city center of Newcastle upon Tyne in the United Kingdom. With 690 reviews to its name, this hotel is the perfect blend of elegance and relaxation.
For a minimum price, guests can enjoy a range of top-notch amenities including a relaxing spa, indoor swimming pool, sauna, and fitness center - all complimentary! The hotel also offers a variety of extra services such as pet-friendly accommodations, shuttle service, a golf course, and even live music performances. With free WiFi, room service, and private parking available, every need is catered to at Matfen Hall.
Surrounded by lush gardens and boasting a sun deck and picnic area, this hotel provides a serene escape for travelers looking to unwind in style. Whether you're indulging in wellness packages at the spa or practicing your swing on the golf course, Matfen Hall Hotel offers a truly memorable stay in a picturesque location.
After a day of pampering at the spa or a round of golf on the lush course, guests can treat their taste buds to a culinary adventure at Matfen Hall's various dining options. Indulge in traditional European cuisine at the Emerald Restaurant, or savor seafood, steakhouse fare, Asian specialties, and more at the Cloisters Restaurant and Bar. For a cozy meal in a traditional setting, head to The Keepers, or enjoy family-friendly vibes and British delicacies at The Drawing Room. No matter your craving, these restaurants offer a delightful dining experience right at your doorstep.
Traveling with a furry companion? No problem! At Matfen Hall Hotel, pets are welcome upon request, with charges that may apply. Feel free to bring along your beloved pet as you explore the expansive gardens or relax in the sun deck area. The hotel's pet-friendly policy ensures that no family member gets left behind, making for a truly inclusive and memorable stay.
Looking to take a refreshing dip or simply lounge by the pool? Matfen Hall Hotel boasts a heated indoor pool that is available year-round. Specifically for adults, this serene pool offers a tranquil spot to unwind after a day of activities. Whether you prefer a relaxing swim or soaking up the warmth by the poolside, the indoor pool provides a luxurious touch to your stay at this elegant retreat.
Closest airports
Newcastle International Airport
10.4miDurham Tees Valley Airport
42.2miSpa/Wellness packages
Indoor swimming pool
Free Private Parking
Free wifi
Steam room
Free spa
Sauna
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Elevator
Room service
Restaurant
Picnic area
Sun deck
Terrace
Garden
Parking On Site
Show 9 photos
Luxury Suite
Minibar
Flat-screen TV
Refrigerator
Tea/Coffee maker
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Deluxe
Minibar
Flat-screen TV
Refrigerator
Tea/Coffee maker
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Balcony
Balcony
Minibar
Flat-screen TV
Refrigerator
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Classic 1 Double Bed or 2 Beds
Minibar
Flat-screen TV
Refrigerator
Tea/Coffee maker
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Deluxe Family
Minibar
Flat-screen TV
Refrigerator
Tea/Coffee maker
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9.1
690 reviewsFrom
$300Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
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Emma
8.2
8.2
The staff were exceptional and so kind and pleasant, the bedroom was immaculate and the comfiest bed with gorgeous en-suite.
Every meal we had at the hotel in various restaurants was cold, this wasn’t just an issue we had but was also vocalised by other guests. The spa was not tidy, towels and robes and plastic bottles were abandoned in the spa, there was no one on duty making sure it was clean and tidy. The bedroom became really cold at night and the heating did not work, none of the radiators in the whole hotel were turned on. The hotel does not serve food at any restaurant past 8.30pm, not even bar snacks on an evening so if you miss last reservations you will be starving until morning. The tv remote in our room did not work and they are not smart TVs so no Netflix or YouTube are available. No WiFi or signal throughout the whole property.
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Melvyn
8.2
8.2
The location. The room. The spa facilities.
Breakfast experience was a total let down. Staff unattentive. My wife was given the wrong first course. I had to chase up my first course. We asked for a mix of toast butcwere given all granary toast. Staff were not easy to find.
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Freya
10
10
We always love the ambience and beauty of Matfen Hall! The rooms are beautiful and clean and the spa is relaxing too! We love the food offerings and just always go home feeling rested and refreshed and wanting to return! The staff make this place. So attentive, I don’t think I’ve ever been told no!
The restaurant options are limited for daytime eating and evening eating. With cloisters closing at 8.30 and the only other dining a fine dining tasting menu it can be tricky to plan your day! But the food is always delicious! A variation in the Cloisters day and evening menu would be lovely as we have visited a few times now and it hasn’t ever changed its limited offerings.
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Megan
9.1
9.1
An utterly delightful experience, end to end. The reception and porter staff were incredibly friendly and helpful, and we were welcomed in with a welcome drink and a personal consultation with the receptionist where we picked our dining and activity times. The building itself was simply glorious and finished to an incredibly high standard. Original features were immaculate and the modern touches very well incorporated - the overall visual effect is stunning. The room (comfort) was huge and the bed/bedding extremely comfortable and luxurious. A turn down service while we were at dinner was a lovely touch. The food at Cloisters was very good too - the flat iron steak was particularly good. Breakfast was very generous and we stayed for an afternoon tea in the morning room which was quite simply stunning. An amazing treat of a trip, we'll definitely come back and have already been recommending it to friends. Bravo.
The only small downside is that the spa area could do with a refresh. The sauna was lovely and pool very pleasant, but the 2 steam rooms needed a thorough clean (smelt a bit damp and mouldy) and the men's changing rooms updating. We didn't choose the hotel for the spa though - and the waiting area, robes and free water were all a great touch, but if I'd paid for a day lounging in the pool and in the thermal facilities I'd have been a bit disappointed as everything else was such a high standard.
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Albert
10
10
From walking in through the door Aimee met us ask on of the staff to fetch our cases and park our car took through to the great hall given a rum punch drink, and everything explained in great detail our meal times booked in . Food was 1st class we had a sandwich on the afternoon salmon on soft cheese with triple cooked chips absolutely brilliant 👏 . We were shown our room it was well equipped and generous size very comfortable indeed . We went to the spa pool sauna steam room again 1st class facilities. Evening meal was just perfect I had ribeye steak cooked exactly how I asked my wife had the lamb again cooked to perfect this is a top notch hotel with facilities and staff to match very friendly and helpful. We will be back forsure
Nothing to dislike
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Natalie
10
10
From the moment we walked Into Maften Hall we were greeted by a wonderful gentleman Desmond, who offered to help with our bags and we received our welcome drink. The property is stunning, and the staff are exceptional! We were very lucky to be offered a complimentary upgrade so thank you so much for this Claire! The property itself is beautiful and the only thing we didn't like is that we didn't have another night! The staff couldn't do enough and as we were celebrating they made our stay here just perfect. We will be back! Thank you again.
Our room sadly had a radiator which set to 0 however still gave out heat, this has been reported to the reception but did not taint an inch of our stay.
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Judith
10
10
Everything about Matfen is exceptional. The whole place breathes comfort, relaxation and being well looked after. Nothing is too much trouble We had a horrendous journey because of an incident with our car. We were offered an additional night free of charge which we couldn't manage. So we were given a late checkout. We needed a new tyre. Staff got in touch with a local company and arranged for them to be there very quickly. Several of the staff were able to give background history of the Hall Food with several gluten-free options was delicious
There isn't anything not to like
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Wilson
8.2
8.2
The place itself has been decorated to an unbelievably high standard. It is immaculate. Modern yet traditional. It feels expensive. Drink on arrival and free concierge service was a nice touch.
Ordered various breakfast items which didn’t turn up. Had to remind them twice for coffee and orange juice. Then they served toast once we had finished our full English. The food was pretty average for the price. £27 for cauliflower steak which was bland. £34 for the lamb which was cooked beautifully however only came with a dollop of potatoe and half a carrot. The jus was just gravy.
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Bel
10
10
The Hall is magnificent. Beautifully refurbished with top-quality fixtures and finishings. Our room was luxurious and comfortable with a huge bed. The mattress was supportive and very comfortable. All the bedlinen is crisp, white, and spotless. Pillows, bathrobes & cushions are monogrammed with the Matfen Hall crest. Staff were exceptional. They anticipate your every need. They are also very good at remembering information about you and revisiting it the following day, which is a sign of well trained, interested staff. Having spoken to quite a few of them, they all said how lovely it is to work at the hall & they appreciate that it is family owned & the owners are good to work for. We ate dinner & breakfast here. I would have loved to have tried the tasting menu, but I'm allergic to shellfish & 3 of the dishes contained shellfish. Notwithstanding, we ate from the à la carte menu and had a lovely meal. Breakfast was excellent with good local produce, cooked to perfection, well presented. Again, staff service was EXCELLENT. The bar staff are also very professional and proficient. Cocktails were really good. I am 60 years old & have stayed in hundreds of hotels in my years, and this would rank in my top 3.
Nothing. I enjoyed all of it. I think you'd go a long way to find a better overall experience than Matfen Hall. The only downside, and it's a small one.....the steam room was out of use on our stay. It wasn't much of an issue, though. The jacuzzi & sauna are a little small, but I understand they too will be refurbished presently.
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Fiona
8.2
8.2
Comfortable, quiet room with every amenity provided. Staff were very friendly.
The breakfast service was poor. We were offered the wrong order and we saw this happening multiple times to other tables. Part of our order was forgotten and we saw others asking for forgotten parts of their order too. We phoned reception from our room on three or four times and couldn't get through.
Airports
Newcastle International Airport
10.4miDurham Tees Valley Airport
42.2miAirports
Newcastle International Airport
10.4miDurham Tees Valley Airport
42.2miAttractions
Newcastle Castle
14.5miHousesteads Roman Fort (Vercovicium)
15miHadrian's Wall
22.4miDurham Castle
23.7miNorthumberland National Park
23.8miAlnwick Castle
27.8miEmerald Restaurant
Cuisines
EuropeanAmbiances
TraditionalCloisters Restaurant and Bar
Cuisines
Seafood•Steakhouse•Asian•European•GrillBbqThe Keepers
Ambiances
TraditionalThe Drawing Room
Cuisines
BritishAmbiances
Family Friendly•TraditionalLocation
IndoorFeatures
HeatedAge restrictions
Adults onlyAvailability
All seasonSpa/Wellness packages
Indoor swimming pool
Free Private Parking
Free wifi
Steam room
Free spa
Sauna
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Elevator
Room service
Restaurant
Picnic area
Sun deck
Terrace
Garden
Parking On Site
Activities
Bicycle rental
Bike tours
Cycling
Fishing
Golf course
Hiking
Horseback riding
Live music/Performance
Live sports events (broadcast)
Walking tours
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Baby safety gates
Board games/Puzzles
Outdoor play equipment for kids
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kids' meals
Packed lunches
Restaurant
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Express check-in/out
Invoice provided
Lockers
Private check-in/out
General
Chapel/Shrine
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Heating
Hypoallergenic room available
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Outdoors
Garden
Outdoor furniture
Picnic area
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Fitness
Fitness center
Free spa
Indoor swimming pool
Locker rooms
Manicure
Massage
Pedicure
Personal trainer
Sauna
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Waxing services
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
From
$300Pets
Pets are allowed on request. Charges may apply.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Cash
Visa,
Mastercard,
American Express
This property does not accept cash.
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