A lovely room, it was clean and bed comfy - had everything we needed. Breakfast had a good choice of tasty food, bar food also good. The staff were super friendly and lovely people, nothing is too much trouble.

Noise from local club was awful Sat and Sun I bought earplugs which helped a bit, but still didn't cut all sound . Sadly, the excessive noise would put me off staying here again.

Location is great, especially when you want to visit places outside of Newcastle like Durham or York (a few minutes from central station). The staff is very supportive and the breakfests were very good.

The double rooms are quite small.

Hotel was in great location. Breakfast was good with plenty of choice. Staff very friendly and helpful.

Some rooms got noise from bar next door

We've just returned from 2 nights staying here and were very impressed with just about everything; On arrival we were greeted by Julie & Lauren on reception, who couldn't do enough for us. They gave us advice on where to go and what to do during our stay, and each time we passed reception they were always happy to chat. The room was clean, modern and well equipped: Powerful shower with plenty of hot water, Tea & coffee making facilities, hair dryer, big comfortable bed. Breakfast is £8.95 and it's well worth it; There was something to suit everyone and it's buffet style so you can eat as much as you want. All really good quality grub and proper coffee. The location is great - There's a long stay car park at the station 5 minutes walk away, and the whole city is on your doorstep. We'd never been to Newcastle before so didn't know what to expect, but it's a lovely place, with so much history, brilliant architecture, and the River Tyne running through the centre. There are also pubs, bars, shops and restaurants to suit all tastes and budgets. On top of all that, we had great weather for the whole of our stay!

My only concern is that the windows don't open. I always like to sleep with a bit of fresh air coming in, but it's not a massive issue and is very common these days.

Nice hotel 5 minutes walk from the central station. Small and comfortable rooms for travelers who need to stay in a strategic location. There is a kettle, tea, coffee in the room. The TV works well, the air conditioner is efficient enough. Wi fi worked perfectly. There is shampoo and soap in the shower. You can eat at the hotel both in the morning and at lunch. The hotel is a bit noisy, so I recommend using earplugs. I enjoyed my stay.

It was a very nice hotel, clean and a lovely room.Staff were very nice, Ruben who was in the restaurant at breakfast was very helpful and friendly. Would definitely stay again.

Shower in room wasn't great, quite small for a wet room. There was some sort of bar next door with very loud music so take ear plugs, went on until the early hours.

Perfect location, right by the train station, short walk to the quay and the city centre. Smallish but very well designed room with lots of clever uses of space and everything needed for a very comfortable stay. Staff were exceptional at every interaction.

The bed was a bit hard, and the windows didn't open, but these are personal preferences and did not detract from my stay.

The very light, comfortable and yet compact room. I liked that I could have a meal if I wanted. I liked that reception was always manned.

I didn't like that I couldn't open a window. A small fridge would have been nice.

The location of the hotel is great, very close to the train station and with a view of the cathedral from the window. The staff were very friendly and helpful.

Room was excellent value. Our party consisted of 3 adults and 1 child. Room had double bed and bunk beds. Spacious room with small but adequate bathroom. Location was excellent too. Minutes from nearest restaurants and bars and shops within ten minute walk Parking at railway station was very reasonably priced and 5 minute walk from hotel. Breakfast was fabulous. Variety to suit all - cooked breakfast, cold meats and cheeses, croissants and pastries, toast, nutella, jam and butter portions, fruit, breakfast cereal. Tea, coffee and fruit juice.

Outlook from window looked into wall of building.