The hotel is located in a very quiet place. The building is 130 years old and gives off a special atmosphere. Breakfast is served in a very rich and comfortable buffet. The food is delicious and the service is pleasant.

No

I'm a wildlife photographer and the main purpose of the trip was to photograph Red Squirrels. We didn't even need to leave the hotel grounds to do so! Lovely hotel with beautiful woodland surroundings. Not the most modern hotel, but full of character and we like that. The staff were friendly and very helpful. We hadn't informed the hotel that we were bringing our little Jack Russell because there we weren't prompted to do so on Booking.com's online form, but that wasn't a problem, because we were moved to a dog friendly block only yards from the Red Squirrel woodland! I guess we were lucky that there were dog friendly rooms available at the time, so my advice would be to mention it in the comments section on the booking form if you are bringing pets.

No complaints, I read the reviews beforehand and everything was as expected.

Helpful, friendly staff, rooms were adequate and clean, comfy bed, breakfast was enjoyable and plenty. Stayed here for work so did not really explore surroundings but looked good from what we saw. The best value around.

Beautiful hotel, staff were very helpful, especially one of the cleaning staff who was extra helpful when I mislaid my phone connector, she went out of her way to assist me. Breakfast was amazing, the setting of the hotel was perfect just a shame I was not staying longer!

Location and ambience

It was understaffed and getting staff attention was difficult, including at reception.

I love the location and the peace and quiet, the outside of the property does do it much justice but once you step inside it’s absolutely beautiful with all the polished wood and leather furniture and the lovely logs burning in the fire, a beautiful place and will definitely be going back

the only negative was the shower cubicle in our room was very small and a bit of a squeeze to get through the little gap to get in and out

Breakfast was good. The staff were very friendly.

It was a little out in the country, by water and with access to a small wooded area. Here you could see and feed red squirrels! Inside, it was full of character, interesting features and beautiful period detail. It was clearly well looked after and maintained. The staff were very friendly, polite, helpful and knowledgeable about the hotel and area. We enjoyed a lovely evening meal and buffet breakfast. The lounge/bar area was comfortable and spacious and there were games and books available for anyone who wished to use them. It was booked as a handy stop over on our way North (it’s just off the motorway) and was a delightful surprise!

Nothing!

Great staff. Good food. Quiet location

Beautiful grounds to explore, breakfast was exceptional with a good amount of choice.