SACO Reading Castle Crescent

The stay at SACO Castle Crescent was lovely! Before my stay I had to make some changes to my booking and the hosts were very helpful and understanding on the phone. There was parking on site. Everything was clear. Very spacious, well equipped flat. The host that met us in person was so smiley and friendly - made our day :) The beds were so fluffy and nice. Only issue was in leaving them in the morning.

If you are coming from outside UK remember to bring the electricity converter. Carpeted floor is not to my taste as cleanliness goes but I think standard in UK.

I received a phone call from Ricky the afternoon of check in & he said we could check in as he was on site. We stayed in the apartment as we were waiting to complete on our new house. We found it was like a home from home setting with everything we needed. The kitchen was well equipped, the bed was super comfy & we were walking distance to The Oracle Shopping Centre & the high street.

As we were on the ground floor apartment we did have people staying above us in the above apartment & on a couple of evenings we were disturbed by noise from above.

Extremely easy. Ricky, the guy who is in charge of this, is the very helpful, and did everything he could to support me. The accommodation was very clean, really well kept, and had everything - including coffee/tea and milk. Lovely size, hot shower, great facilities. The location is excellent; far enough from the noise of Reading to be quiet, but a short walk into town. It felt safe and welcoming. There was good parking

The only thing that was an issue was that there was only one window that would open, and that one only opened a small amount. I realise it's for security purposes, but it made the place feel very claustrophobic. Also, the curtain in my bedroom was much shorter than the windows, and there was just one panel, instead of a normal set of curtains. It was very odd. There was black mould around the bath.

Fantastic greeting & voicemail message from host Ricky (Thanks for making me feel welcome!). Assisted with my luggage up 4 flights of stairs & answered every question I had promptly. Clean sheets, comfy bed and plenty of pillows. All rooms were warm, clean & have plenty of storage space. Quiet location & could only hear neighbours in the apartment below. Lovely bathroom and shower. Contemporary decor. Easy access to WiFi & local amenities. Great for solo travellers or a couple. Current price (September 2023) was great value for money. Fully equipped kitchen including dishwasher. Parking available.

Can't think of anything I didn't like. Only two issues required attention: Dripping tap in the kitchen & the socket with the fan in the living room, is coming away from the wall. Improvements would be installing dimmer switches in bedroom and living room; sockets with USB connectors & a 12noon check out.

Clean and spacious apartments with everything you need for your stay. We went to the grocer and made a nice dinner while doing laundry. Will definitely be returning.

Check-in was somewhat unclear. Had to call for better instructions. Would recommend a process that is more clear and with instructions to LOOK FOR YOUR ENVELOPE. There was only 1 in the safe when we arrived and though we ended staying in that apartment, it turned out we had accidentally checked in to someone else’s rental. Management was great and made another available to them but still…

Especially the location is very good, a really quiet street, but at the same time just a few minutes walk from the city center. The appartment is really big and nice. I wasn't missing anything in the kitchen.

The only thing, which suprised me actually, was no possibility to open the window in the bedroom. The window was just closed and fixed with a wood screw, obviously for some time already. When trying to call the host, I wasn't lucky to get a help during the weekend. Giving some airing was then a combination of ventilator in the bathroom and the windows in the living room.

The apartment was huge! The bed was SO comfy and the whole place very clean! Host was great and easy to get keys and parking too. I would definitely stay again

The bath/shower was good, but at 5’11 my hair was scraping the ceiling when stood in shower and my partner at 6’3 just didn’t fit and had to duck while in the shower! Only other thing, no tea and coffee supplies which would have been ideal!

Comfortable bed, good towels, well set up kitchen. Location was central to town. Free parking. Welcome by staff.

Shower not draining properly- mentioned to staff - sure will be promptly fixed. Would have liked a coffee (pod) machine.

Large apartment in a charming historic home. Close to the train station and Reading shopping areas. Our host, Ricky was super helpful and accommodating!

Nothing

Well organised, welcoming host. Quiet spacious comfortable apartment

1. Showers. One over the bath was leaking quite a lot The walk in shower was very difficult to get to a good temperature. Slow to respond then either scalding or freezing 2. Toaster didn’t work 3. Could not find tabs for the dishwasher