All staff very friendly and helpful. Food was good. Our special celebratory dinner was held in the Drawing Room (not dining room) which was an excellent location. Nice to have a spa too. Great history of the old part of the building.

Spa is a bit 'tired' and needs a refurb. Closer eye on maintenance needed. Socket near bed was unusable. Prior to arriving, it was very difficult getting through to reception. No one answered. We had to move from lounging in front of the old building when the wedding party wanted to take photos :-( Only 1 barman serving drinks on Saturday so the queue was long and we had to physically go to the bar during dinner to replenish our drinks (except wine in ice bucket)

The room was great, very big with extra chairs and a table, which was good for working when I had to. Everywhere was very clean. Staff really friendly and helpful. We went to the pool too, and that was a nice treat for us. The gym looked good, but we didn´t try it. Breakfast was buffet style, lots to choose from, enjoyed the fresh fruit salad too, nice touch. Bar area good and outside areas lovely.

Kept getting lost, it is a very big place and we didn´t realise that you had to keep going back out the main entrance to get out. Would be nice to have a few "plans" in places, such as near the lifts or stairs, as even though there was some signage, it stopped and you just had to look and try doors. A mystery tour really lol.

The hotel had a lot of character which made a pleasant change from the usual commercial hotels. Although the restaurant was closed during our stay the bar meals were varied and cooked by a chef. The meals were excellent and well presented. They were enjoyed by my 6 year old through to my 78 year old father. The rooms were spacious and clean. Staff were friendly and attentive. We were made to feel like guests.

The pool was a little cold. However once we started swimming it was fine. My son liked that he waa able to go in the jacuzzi pool as the temperature was warm and not too hot.

Room, large comfy beds, spacious rooms. Only downside was no heating controls / aircon. Swimming pool and gym onsite was a bonus although was busy at peak times. Restaurant onsite was really good. Some unusual and very tasty meals.

Breakfast was just ok. Things weren't topped up very fast so there was no bread or hash browns and had to ask then wait for them to be topped up. Fruit options were also minimal. However the "to order" options looks great (I didnt get one.) The food itself was very tasty and i liked that there were bagels - although no cream cheese.

The 20m indoor swimming pool, sauna, steam room. Good car parking (and free!). The house is in a nice setting. Away from main road but close to motorway connections, McD, supermarket. Room nicely decorated, good size double bed. There was a full-size bath….great for a relaxing soak to get rid of muscle pain - showers can’t do that. Didn’t have any meals so can’t comment on the food. Would definitely go back.

Shame jacuzzi cold and on a timer which meant you sometimes had to wait a bit for the bubbles to appear. Would have like to see better quality tea/coffee/milk options particularly more environmentally aware packaging. Handles on the windows are the same as supplied with my summerhouse, and are falling apart so difficult to open and close windows. Window panes had a lot of water on them. Would have been a big bonus to be able to go into the original building, as I like old buildings, but guess that’s kept for weddings.

Lots of positives with our stay here. Plenty of staff who were positive and responsive to requests. Food in the bar was excellent and the buffet breakfast was all good quality. We had a minor issue with a breakfast item but there was a good response to our complaint and we received complimentary drinks in the bar. All staff were courteous and friendly, even cleaning staff stopped as you passed them to say good morning. Room was comfortable and bathroom was clean and modern.

Only very minor issues. Bedside lights had very low wattage bulbs so difficult to read in bed. Took the shade off. Shower temperature fluctuated but within a limit that didn't cause me to jump out. Hotel operates 24 hours (including the bar surprisingly) this meant that we occasionally heard staff moving past our room and through a doorway to a stairwell in the very early hours. We were probably just unlucky with our room location,

The staff were very helpful and polite the hotel itself is very nice

The only comment I have is that if you have heavy luggage then its a bit away from the car park. The shower/bathroom in my room think needs looking at I did inform the reception when leaving. The bath tap/shower sprayed everywhere all over the bathroom floor, made a good old mess. When I wanted a bath the shower hose was still pouring water and the same time and visa versa. the shower head was clogged with limescale

Very helpful friendly staff. Wonderful service in the spa. The restaurant food was delicious. The Hot stone massage I received from Natalie was fantastic, well worth the money!

Pool was really cold, as was whirlpool. Sauna and steam rooms packed with people trying to warm up! The pictures of the two lovely outside hot tubs should NOT be shown with room and facilities,as these have to be booked as part of a spa day. We didn't bother using the pool for this reason,and had I have known and not have treatments booked,I would have gone elsewhere.

Hotel is really lovely with helpful staff and pretty gardens. We came early but we were able to use pool facilities until check in which was great. Bed and pillows were very comfortable. Room was nice and spacious. Bathroom had large walk in shower and the water pressure was brilliant. We went for dinner and breakfast. Food was very good and I am gluten free and vegan and they definitely cater for this. Overall we had very nice stay.

I was excited about hot tub but it was so cold, same as the pool. I have heard the heating broke so it was just unfortunate it happened when we stayed that weekend. I am also shocked that 4 star hotel doesnt have proper coffee machine, only automatic one that dispense powdered milk, without frother so i couldnt have my vegan late. However they brought oat milk and had filter coffee instead. Having a coffee machine in 4* hotel is a must though. Also little fridge in the bedroom would be useful.

Lovely big rooms, comfortable beds, excellent shower and fabulous breakfast. We were watching rabbits in the grounds whilst eating breakfast. We couldn't fault any part of the hotel or its facilities. We didn't use any of the spa facilities so cannot comment on them. However, daughter loved the swimming pool, sauna and spa.

Nothing to dislike. Everything was as described. Maybe evening meal could be slightly cheaper and less 'posh', though that's probably a personal thing as we're not used to 4 star luxury !